Jan 4, 2017, 6:59 am
Last edit by: mia
CAUTION: In February 2019, American Airlines changed the coding of gift card transactions. Although there are a few successful data points since, in general, Gift Card purchases are now explicitly identified, and no longer reimbursed by American Express.
Reminder: you must enroll and select your airline BEFORE making a reimbursable purchase. http://www.americanexpress.com/airlinechoice -or- "Call the number on the back of your Card to select a qualifying airline."
Data Points on automatically reimbursed incidentals since 2017:
Admirals Club Memberships: Admirals Club Passes:
Wifi is provided by one of three third-party providers and is thus not eligible for the incidental credit.
* For items not automatically reimbursed but which are not excluded by Amex, you can try and request manual reimbursement from American Express; however, you may need to wait 14-28 days first.
To review AA reimbursement reports from 2011-2016 as well as information on gift cards, click HERE.
Reminder: you must enroll and select your airline BEFORE making a reimbursable purchase. http://www.americanexpress.com/airlinechoice -or- "Call the number on the back of your Card to select a qualifying airline."
Data Points on automatically reimbursed incidentals since 2017:
Admirals Club Memberships: Admirals Club Passes:
- Yes - Hilton-gold, moe8555
- No - ShrinkTheGlobe, canesfan, jasmians, soy
- Yes - Dedicated, Rakibullslam, tsmith12, lotrbfme, mia, GTITAN, cdoobiest
- No - Alex_I, exmike, jb0506, fangtl, nall, javabytes, chitink
- Mixed - PatrickTM, Visconti, iahphx
- No - cubs105, prhocky2607
- No - PatrickTM, mileshound
- Yes - LuizMiranda, fotoflyer88, nk15, joshvworld, Hilton-gold, captaink, JCN, aftortoriello, nall
- No - pubsmeister
- Yes - jvel
- Yes - JDiver
- No - AUSINSIGHT
- No - mrlemm
- Yes - Segments
- Yes - wireless_999, saunders111, mosfet, Budoka, sdsearch
- Mixed - inevitability
Wifi is provided by one of three third-party providers and is thus not eligible for the incidental credit.
* For items not automatically reimbursed but which are not excluded by Amex, you can try and request manual reimbursement from American Express; however, you may need to wait 14-28 days first.
To review AA reimbursement reports from 2011-2016 as well as information on gift cards, click HERE.
Airline fee $250/$200/$100 reimbursement reports: AA only (2017-2019)
Feb 4, 2017, 10:30 am
#211
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,940
Changed airline on 1/30, purchased 2x $100 in separate transactions about an hour later (this worked fine earlier in the month for spouse w/ two different plats). Charges posted two days later with 1/30 charge date. Today 1/4 still no credit. Notes say taxes/fees/misc, which is different that spouse's charges earlier this month though I can't remember what those said.
All my attempts in the past have been successful and credited automatically within 2-3 days. I'm thinking this time it didn't, though I did nothing differently. I'll wait 8 weeks then inquire.
All my attempts in the past have been successful and credited automatically within 2-3 days. I'm thinking this time it didn't, though I did nothing differently. I'll wait 8 weeks then inquire.
Feb 4, 2017, 12:40 pm
#212
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
AA Mileage Multiplier $142.98 purchased 2.1.2017, reimbursed 2.3.2017.
Feb 5, 2017, 10:54 am
#213
Join Date: Aug 2016
Posts: 7
Purchased: 2x$100 on 2/2/17
Credit Posted: 2x$100 on 2/5/17
Credit Posted: 2x$100 on 2/5/17
AMERICAN AIRLINES 451074 - 800-433-7300, TX
Doing Business As:
AMERICAN AIRLINES
4333 AMON CARTER BLVD
FORT WORTH
TX
76155-2664
UNITED STATES OF AMERICA (THE)
800.428.4322
...
Category: Travel - Airline
Document Type: MISCELLANEOUS TAX(S)/FEE(S)
Doing Business As:
AMERICAN AIRLINES
4333 AMON CARTER BLVD
FORT WORTH
TX
76155-2664
UNITED STATES OF AMERICA (THE)
800.428.4322
...
Category: Travel - Airline
Document Type: MISCELLANEOUS TAX(S)/FEE(S)
Feb 5, 2017, 3:52 pm
#214
Join Date: Jan 2012
Posts: 66
Changed airline on 1/30, purchased 2x $100 in separate transactions about an hour later (this worked fine earlier in the month for spouse w/ two different plats). Charges posted two days later with 1/30 charge date. Today 1/4 still no credit. Notes say taxes/fees/misc, which is different that spouse's charges earlier this month though I can't remember what those said.
All my attempts in the past have been successful and credited automatically within 2-3 days. I'm thinking this time it didn't, though I did nothing differently. I'll wait 8 weeks then inquire.
All my attempts in the past have been successful and credited automatically within 2-3 days. I'm thinking this time it didn't, though I did nothing differently. I'll wait 8 weeks then inquire.
It was not very easy, but got it done manually after a few attempts.
I don't see a reason for keeping this card, now that we have Chase Reserve. Much easier use of credits.
Feb 5, 2017, 7:20 pm
#215
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,940
I'm going to wait till my bonus points post in another month or two then I'll call and ask about it. If not, I'll use these and just try again...slower. Very bizarre how random the fails are.
Feb 9, 2017, 12:01 pm
#216
Join Date: Dec 2004
Posts: 73
2 x $100 AA gift card, no reimbursement
Purchased 2 $100 american airlines gift cards in two separate purchases on 1/27/2017. As of today, 13 days later, 2/9/2017, no reimbursement at all. I had switched airlines to american about 10 minutes prior to purchasing, however, I confirmed the airline was changed. Thinking of giving them a call. From the recent posts, looks like some are having success, some are not. Perhaps the wiki should be updated with a word of warning. Would not have picked this airline had I known there could be issues.
Any warnings about calling to inquire with Amex regarding this?
Any warnings about calling to inquire with Amex regarding this?
Feb 9, 2017, 12:23 pm
#217
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
Feb 9, 2017, 1:34 pm
#218
Join Date: Dec 2004
Posts: 73
From previous posts on the subject, I thought I read some people have had success calling and getting this resolved. So I am just wondering if anyone has any advice in doing this.
Feb 9, 2017, 1:57 pm
#219
Join Date: Jul 2010
Location: PHL
Programs: Hyatt Globalist, Hilton Diamond, AA Gold, FB Gold, ITA Volare Executive
Posts: 3,294
I could avoid the discussion of what it was for. The charges show up on amex as: Document Type: MISCELLANEOUS TAX(S)/FEE(S) .
From previous posts on the subject, I thought I read some people have had success calling and getting this resolved. So I am just wondering if anyone has any advice in doing this.
From previous posts on the subject, I thought I read some people have had success calling and getting this resolved. So I am just wondering if anyone has any advice in doing this.
Feb 9, 2017, 1:59 pm
#220
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
Very good. Here is the advice provided by American Express:
You might get an agent who will complete the request now, or you might be asked to call again.
American Express relies on accurate airline transaction data to identify incidental fee purchases. If you do not see a credit for a qualifying incidental purchase on your eligible Card after 4 weeks, simply call the number on the back of your Card. See terms & conditions for more details.
Feb 9, 2017, 11:50 pm
#221
FlyerTalk Evangelist
Join Date: Apr 2009
Location: Bye Delta
Programs: AA EXP, HH Diamond, IHG Plat, Hyatt Plat, Marriott Plat, Nat'l Exec Elite, Avis Presidents Club
Posts: 16,273
2x $100 4-Feb.
Reimbursed 2x $100 6-Feb.
Reimbursed 2x $100 6-Feb.
Feb 10, 2017, 9:02 am
#222
Join Date: Jan 2012
Posts: 66
Purchased 2 $100 american airlines gift cards in two separate purchases on 1/27/2017. As of today, 13 days later, 2/9/2017, no reimbursement at all. I had switched airlines to american about 10 minutes prior to purchasing, however, I confirmed the airline was changed. Thinking of giving them a call. From the recent posts, looks like some are having success, some are not. Perhaps the wiki should be updated with a word of warning. Would not have picked this airline had I known there could be issues.
Any warnings about calling to inquire with Amex regarding this?
Any warnings about calling to inquire with Amex regarding this?
I ended up getting a manual credit.
Feb 10, 2017, 10:53 am
#223
Join Date: Nov 2016
Posts: 812
deleted
Last edited by shimps1; Dec 1, 2019 at 5:37 pm
Feb 10, 2017, 12:53 pm
#224
Join Date: Jun 2012
Posts: 8
Adding a datapoint for New Jersey
Bought 4 x $50 in Dec 2016 and 4 x $50 in Feb 2017 on Platinum with no issues. NJ address on both AMEX and AA accounts.
Bought 4 x $50 in Dec 2016 and 4 x $50 in Feb 2017 on Platinum with no issues. NJ address on both AMEX and AA accounts.
Feb 11, 2017, 8:54 pm
#225
Join Date: Apr 2004
Location: ATL
Programs: SPG gold; otherwise just base in everything so far, but learning!
Posts: 489
Another data point
Switched airline to AA January 30.
Purchased four $50.00 e gift cards the same day.
Charge posted January 30, refunded February 1.
Purchased four $50.00 e gift cards the same day.
Charge posted January 30, refunded February 1.