Jan 18, 2016, 11:19 am
Last edit by: mia
This thread is a continuation of: Amex (USA) Sync Offers 2012 - 2015
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Amex (USA) Sync Offers 2016-2019
Oct 16, 2017, 10:54 am
#1516
Join Date: Oct 2010
Location: Santa Barbara, CA
Posts: 1,277
On my business platinum: Spend $500+ at select MGM resorts in Las Vegas, get 7500 MR.
Oct 16, 2017, 11:23 am
#1517
Join Date: Oct 2017
Posts: 1
Newbie Question
On both my PRG and Plat card I had loaded the $50 off $250 hotel stay as well as the $60 off $300 Hilton stay. I checked out of the Hilton Hawaiian Village this past Saturday with a $800+ bill. At checkout I had them split the charge between both cards. I received 4 emails confirming the use of my amex offers, charge is still pending but it looks like these should stack.
Oct 16, 2017, 12:15 pm
#1518
Join Date: Nov 2014
Location: USA
Posts: 1,084
But when I did I’d use them for stays. It’s useful if you’re staying at a portfolio brand that’s excluded from the Amex offer.
Eg. offer includes Marriott but not courtyard so you buy gc at one and use at the other
Oct 16, 2017, 1:58 pm
#1519
Join Date: Feb 2012
Posts: 4,477
But if the AmEx rebate exceeds the selling discount, and you have more offers than you need for your immediate use, then selling GC's would allow you to use more offers than you could otherwise.
It's generally a bad idea to hoard GC's for any extended periods.
Oct 16, 2017, 2:00 pm
#1520
FlyerTalk Evangelist
Join Date: Jul 2008
Location: IAH
Programs: DL DM, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
Posts: 12,788
I have hit a wall with this one. I enrolled( and confirmed by Amex rep) and the Sheraton charge posted. No email stating that I used my offer and no 60 credit. I contacted Amex and they tell me that the charge did not qualify and the merchant wasn't Sheraton, despite their own Amex posting to the contrary.
I am waiting the results of an escalation and will post again when they reply
I am waiting the results of an escalation and will post again when they reply
Oct 16, 2017, 3:56 pm
#1521
Join Date: Jan 2005
Programs: UA GOLD MM,WN CP A+list, HH Gold,MR LT Titanium
Posts: 2,184
I am hoping that they were wrong and it will ultimately post on it's own. In the meantime, it was escalated and I will wait for the outcome,which they said would take 7-10 days before getting a response.
Oct 16, 2017, 8:32 pm
#1522
Join Date: Sep 2013
Location: East Coast, USA
Posts: 1,032
Spend $100+, get 1,500 MR Points
Supermarket Rewards!
DETAILS
Get 1,500 additional Membership Rewards points one-time by using your enrolled Card to spend a minimum of $100+ in one or more eligible transactions in-store or online at U.S. Supermarket locations by 11/30/2017.
Supermarket Rewards!
DETAILS
Get 1,500 additional Membership Rewards points one-time by using your enrolled Card to spend a minimum of $100+ in one or more eligible transactions in-store or online at U.S. Supermarket locations by 11/30/2017.
), and the points posted. ^
Oct 17, 2017, 11:57 am
#1523
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
I have hit a wall with this one. I enrolled( and confirmed by Amex rep) and the Sheraton charge posted. No email stating that I used my offer and no 60 credit. I contacted Amex and they tell me that the charge did not qualify and the merchant wasn't Sheraton, despite their own Amex posting to the contrary.
I am waiting the results of an escalation and will post again when they reply
I am waiting the results of an escalation and will post again when they reply
Here's the full T&Cs that I see:
OFFER TERMS
Enrollment limited. Offer valid only at the following SPG® Participating Hotels & Resorts in the US and US territories: Aloft®, Design Hotels™, Element®, Four Points® by Sheraton, Le Méridien®, The Luxury Collection®, Sheraton®, St. Regis®, Tribute Portfolio™, W® Hotels, and Westin®. Reservations must be made online at spg.com, via the SPG® mobile app, or by calling 1-877-782-7966. Excludes all Marriott brand hotel properties, residences, Vistana Vacation, and all timeshares. Not valid for online retail store purchases. Please note that hotels, car rental companies, cruise lines do not accept prepaid cards for charges authorized in advance, although prepaid cards may be used to settle the final bill. Check to make sure prepaid cards are accepted before attempting to use your prepaid card to take advantage of offers for these merchants. Offer only valid on room rate and room charges. Offer not valid for lodging stays that are paid for before the promotion start date or after the promotion end date. Must add offer to Card and use same Card to redeem. Limit 1 statement credit(s) per American Express® Card across all American Express offer channels. Statement credit will appear on your billing statement within 90 days after 1/31/2018, provided that American Express receives information from the merchant about your qualifying purchase. Statement credit may be reversed if qualifying purchase is cancelled. If American Express does not receive information that identifies your transaction as qualifying for the offer, you will not receive the statement credit. For example, your transaction will not qualify if it is not made directly with the merchant. In addition, in most cases, you may not receive the statement credit if your transaction is made with an electronic wallet or through a third party or if the merchant uses a mobile or wireless card reader to process it. By adding an offer to a Card, you agree that American Express may send you communications about the offer.
Enrollment limited. Offer valid only at the following SPG® Participating Hotels & Resorts in the US and US territories: Aloft®, Design Hotels™, Element®, Four Points® by Sheraton, Le Méridien®, The Luxury Collection®, Sheraton®, St. Regis®, Tribute Portfolio™, W® Hotels, and Westin®. Reservations must be made online at spg.com, via the SPG® mobile app, or by calling 1-877-782-7966. Excludes all Marriott brand hotel properties, residences, Vistana Vacation, and all timeshares. Not valid for online retail store purchases. Please note that hotels, car rental companies, cruise lines do not accept prepaid cards for charges authorized in advance, although prepaid cards may be used to settle the final bill. Check to make sure prepaid cards are accepted before attempting to use your prepaid card to take advantage of offers for these merchants. Offer only valid on room rate and room charges. Offer not valid for lodging stays that are paid for before the promotion start date or after the promotion end date. Must add offer to Card and use same Card to redeem. Limit 1 statement credit(s) per American Express® Card across all American Express offer channels. Statement credit will appear on your billing statement within 90 days after 1/31/2018, provided that American Express receives information from the merchant about your qualifying purchase. Statement credit may be reversed if qualifying purchase is cancelled. If American Express does not receive information that identifies your transaction as qualifying for the offer, you will not receive the statement credit. For example, your transaction will not qualify if it is not made directly with the merchant. In addition, in most cases, you may not receive the statement credit if your transaction is made with an electronic wallet or through a third party or if the merchant uses a mobile or wireless card reader to process it. By adding an offer to a Card, you agree that American Express may send you communications about the offer.
Oct 17, 2017, 1:12 pm
#1524
Join Date: Jan 2005
Programs: UA GOLD MM,WN CP A+list, HH Gold,MR LT Titanium
Posts: 2,184
There's more requirements, like booking through SPG central, etc. Are you sure you met all of those requirements?
Here's the full T&Cs that I see:
Here's the full T&Cs that I see:
OFFER TERMS
Enrollment limited. Offer valid only at the following SPG® Participating Hotels & Resorts in the US and US territories: Aloft®, Design Hotels™, Element®, Four Points® by Sheraton, Le Méridien®, The Luxury Collection®, Sheraton®, St. Regis®, Tribute Portfolio™, W® Hotels, and Westin®. Reservations must be made online at spg.com, via the SPG® mobile app, or by calling 1-877-782-7966. Excludes all Marriott brand hotel properties, residences, Vistana Vacation, and all timeshares. Not valid for online retail store purchases. Please note that hotels, car rental companies, cruise lines do not accept prepaid cards for charges authorized in advance, although prepaid cards may be used to settle the final bill. Check to make sure prepaid cards are accepted before attempting to use your prepaid card to take advantage of offers for these merchants. Offer only valid on room rate and room charges. Offer not valid for lodging stays that are paid for before the promotion start date or after the promotion end date. Must add offer to Card and use same Card to redeem. Limit 1 statement credit(s) per American Express® Card across all American Express offer channels. Statement credit will appear on your billing statement within 90 days after 1/31/2018, provided that American Express receives information from the merchant about your qualifying purchase. Statement credit may be reversed if qualifying purchase is cancelled. If American Express does not receive information that identifies your transaction as qualifying for the offer, you will not receive the statement credit. For example, your transaction will not qualify if it is not made directly with the merchant. In addition, in most cases, you may not receive the statement credit if your transaction is made with an electronic wallet or through a third party or if the merchant uses a mobile or wireless card reader to process it. By adding an offer to a Card, you agree that American Express may send you communications about the offer.
Enrollment limited. Offer valid only at the following SPG® Participating Hotels & Resorts in the US and US territories: Aloft®, Design Hotels™, Element®, Four Points® by Sheraton, Le Méridien®, The Luxury Collection®, Sheraton®, St. Regis®, Tribute Portfolio™, W® Hotels, and Westin®. Reservations must be made online at spg.com, via the SPG® mobile app, or by calling 1-877-782-7966. Excludes all Marriott brand hotel properties, residences, Vistana Vacation, and all timeshares. Not valid for online retail store purchases. Please note that hotels, car rental companies, cruise lines do not accept prepaid cards for charges authorized in advance, although prepaid cards may be used to settle the final bill. Check to make sure prepaid cards are accepted before attempting to use your prepaid card to take advantage of offers for these merchants. Offer only valid on room rate and room charges. Offer not valid for lodging stays that are paid for before the promotion start date or after the promotion end date. Must add offer to Card and use same Card to redeem. Limit 1 statement credit(s) per American Express® Card across all American Express offer channels. Statement credit will appear on your billing statement within 90 days after 1/31/2018, provided that American Express receives information from the merchant about your qualifying purchase. Statement credit may be reversed if qualifying purchase is cancelled. If American Express does not receive information that identifies your transaction as qualifying for the offer, you will not receive the statement credit. For example, your transaction will not qualify if it is not made directly with the merchant. In addition, in most cases, you may not receive the statement credit if your transaction is made with an electronic wallet or through a third party or if the merchant uses a mobile or wireless card reader to process it. By adding an offer to a Card, you agree that American Express may send you communications about the offer.
Oct 17, 2017, 2:12 pm
#1525
FlyerTalk Evangelist
Join Date: Jul 2008
Location: IAH
Programs: DL DM, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
Posts: 12,788
They don't normally take the full time that the T&Cs say, but I have had ones that take weeks to post. Personally I'd put it to the back of my mind and chase down the credit once you've truly made it out of the time that the terms say it could take for the credit to post.
Oct 17, 2017, 4:14 pm
#1526
Join Date: Jan 2005
Programs: UA GOLD MM,WN CP A+list, HH Gold,MR LT Titanium
Posts: 2,184
I have a funny feeling you'll get your credit, despite what the CSRs have said, it'll just take a while, because note this part of the T&Cs: "Statement credit will appear on your billing statement within 90 days after 1/31/2018..."
They don't normally take the full time that the T&Cs say, but I have had ones that take weeks to post. Personally I'd put it to the back of my mind and chase down the credit once you've truly made it out of the time that the terms say it could take for the credit to post.
They don't normally take the full time that the T&Cs say, but I have had ones that take weeks to post. Personally I'd put it to the back of my mind and chase down the credit once you've truly made it out of the time that the terms say it could take for the credit to post.
Oct 17, 2017, 5:47 pm
#1527
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
Why? The Marriott card earns 5 points per dollar. The SPG card earns 6 Marriott points per dollar. Why wouldn't you therefore use the SPG card instead of the Marriott card?
For this very reason, I've been using my SPG card, instead of my Marriott card, at Marriott properties!
For this very reason, I've been using my SPG card, instead of my Marriott card, at Marriott properties!
Oct 17, 2017, 6:03 pm
#1528
Join Date: Feb 2004
Location: DFW
Programs: AA Plat/6MM, Marriott Titanium, IHG Diamond
Posts: 3,240
I've been denied the Marriott - Spend $150, get $30 statement credit because, while I booked at marriott.com, I did not pay at marriott.com. AMEX (chat) quoted this line:
Have others experienced this?
Reservations must be made online at marriott.com, by using the Marriott Mobile App or via phone to Marriott Worldwide Reservations,
I've been thinking about this and came up with a theory:
My "qualifying" reservations were LNF'ed. I'll bet the LNF process makes the booking appear as if it was booked by phone, rather than online (a requirement of the bonus offer). Then, the AMEX bonus system ignores the charge and throws-out a generic error. And, the AMEX chat team then makes-up a BS reason why the bookings don't qualify.
My "qualifying" reservations were LNF'ed. I'll bet the LNF process makes the booking appear as if it was booked by phone, rather than online (a requirement of the bonus offer). Then, the AMEX bonus system ignores the charge and throws-out a generic error. And, the AMEX chat team then makes-up a BS reason why the bookings don't qualify.
I then repeated the process for my SPG biz card, and again, after a similar wait, got the credit.
I can't prove it, but I think my LNF theory is still valid. I mean, not getting the credit on one card - well, that could be a fluke - but to not get the credit on two SPG cards seems to suggest that some factor (like LNF) must be responsible.
Oct 18, 2017, 8:22 am
#1529
Join Date: Jan 2005
Programs: UA GOLD MM,WN CP A+list, HH Gold,MR LT Titanium
Posts: 2,184
Why? The Marriott card earns 5 points per dollar. The SPG card earns 6 Marriott points per dollar. Why wouldn't you therefore use the SPG card instead of the Marriott card?
For this very reason, I've been using my SPG card, instead of my Marriott card, at Marriott properties!
For this very reason, I've been using my SPG card, instead of my Marriott card, at Marriott properties!
Oct 20, 2017, 8:50 am
#1530
Join Date: Feb 2000
Posts: 6,544
10% back on Hertz (found on AMEX Biz Plat)
Get 10% back as a statement credit every time you use your enrolled Card to spend at participating Hertz Corporate Owned locations in the US by 12/31/2017. For all participating locations see www.hertzcorplocations.com. See terms for exclusions.
Get 10% back as a statement credit every time you use your enrolled Card to spend at participating Hertz Corporate Owned locations in the US by 12/31/2017. For all participating locations see www.hertzcorplocations.com. See terms for exclusions.