Jan 18, 2016, 10:57 am
Last edit by: MaxVO
This thread is a continuation of: Airline fee $200/$100 reimbursement reports: DL only [2011 - 2015]
Credit posting delays range from several business days (typical) to several weeks (seen in Oct 2015). The T&Cs state that it could take up to four weeks, so wait at least that long before worrying, and certainly don't contact Amex prematurely
Caution: effective from 22 June 2019, gift card purchases from Delta do not get reimbursed.
Read this primer first
additional collections/split tender
THIS IS A LOOPHOLE. BE DISCREET
Anything coded as an additional collection (aka add/collect or a/c), including difference in fare when changing flights, and accepting an FCM offer, also triggers the credit and will be reimbursed; this may (insufficient data) only happen if the additional amount collected is below ~$250 (regardless of card type, e.g. there have been reports of full $100 credit for Gold card on a/c over $100 and full $200 credit for Plat on a/c over $200 but less than $250)
other non Gift Card options
(DEAD) eGift Card (eCert) details
This Section is not applicable effective 2019/06/22!
Credit posting delays range from several business days (typical) to several weeks (seen in Oct 2015). The T&Cs state that it could take up to four weeks, so wait at least that long before worrying, and certainly don't contact Amex prematurely
Caution: effective from 22 June 2019, gift card purchases from Delta do not get reimbursed.
Read this primer first
- In the Amex Membership Rewards family, both the Consumer and Business versions of the Platinum and Centurion cards qualify for a $200 airline credit. The Premier Rewards Gold (PRG) card is eligible for a $100 airline credit.
- You must
click here to<--(link dead) select Delta as your enrolled airline before you make a reimbursable purchase, else the benefit won't apply. The feature is activated immediately upon airline designation. Try logging in to your AMEX account and selecting the airline. This link may work - If you've selected DL in the past and don't wish to change airlines, there's no need to select again; current selection rolls into future years until modified.
- The T&Cs state the eligible charges, but YMMV, so don't call and ask especially about the fuzzier cases below because that will probably hasten closing of any loopholes.
- The credit is per account, not per card. If the main account has authorized users with additional cards, eligible charges may still be made on those cards, but they'll count jointly towards the same account limit.
- Credits are capped per calendar year, meaning you could tap the full amount on Dec 31st and again on Jan 1st in the extreme. Transaction date, not posting date, determines the year. Note: This is not my experience. I purchased Dec 31, 2016, posted Jan 1, 2017 and went against my 2017 credit. (TheMadBrewer)
- You will get a partial credit to bring your total annual reimbursements to the limit exactly if a qualifying charge takes you past the limit.
- After four weeks, if you've read this Wiki carefully and posted here seeking assistance but the credit still has not arrived, consider chatting with Amex online. Politely mention the "Delta extras" you thought would be reimbursed within four weeks and they'll handle it.
additional collections/split tender
THIS IS A LOOPHOLE. BE DISCREET
Anything coded as an additional collection (aka add/collect or a/c), including difference in fare when changing flights, and accepting an FCM offer, also triggers the credit and will be reimbursed; this may (insufficient data) only happen if the additional amount collected is below ~$250 (regardless of card type, e.g. there have been reports of full $100 credit for Gold card on a/c over $100 and full $200 credit for Plat on a/c over $200 but less than $250)
- Relevantly, split tender where you partially pay with a gift card, existing credit, VDB voucher etc. and partly charged to your card, are processed by DL as an add/collect and trigger the credit per above.
- Thus if you anticipate actually buying, say, a $200 DL ticket, you could buy a single $50 gift card, then buy the ticket using $50 GC and $150 on your card (the $150 will be reimbursed)
- Canceling a ticket within the 24-hour risk-free period generally results in funds being returned to where they came from (GC back to GC and CC back to CC). If you have no immediate travel plans but anticipate travel in the next year, consider buying a fully refundable ticket and then changing it later once you know your future travel dates. IF a lot of people suddenly start refunding tickets after getting the credit reimbursement this may hasten the demise of this particular loophole.
- Caution when buying multiple tickets: for example if you buy two $125 tickets in one transaction (total $250) and use one $100 GC or even two $50 GCs, they will all be applied to the same ticket and you would see one additional collection for $25 on that ticket and a separate "normal" charge for $125 for the second ticket. In this scenario only $25 will be reimbursed (instead of the $150 you might be expecting)
other non Gift Card options
- baggage and other service fees (same day change/standby, change fees, etc.)
- taxes on award flights
- in-flight purchases (EXCEPT wifi)
- SkyClub access/guest fees (but NOT gift cards purchased at a SC, which are actually activated at a 3rd party web site)
- mileage boosts (post 2499)
- The $59 for Delta Skymiles Select is reimbursed (posts 2180, 2182)
- seat assignment fees (may need to call in to have processed manually)
(DEAD) eGift Card (eCert) details
This Section is not applicable effective 2019/06/22!
- Delta eGift Cards (eCerts) have been reimbursed in practice, even though technically they do not meet the criteria listed by Amex for reimbursement. The name on the eCerts doesn't matter and need not match your card, but you must purchase using an eligible Amex card and meet the other criteria detailed in this Wiki.
- Denominations over $50 will not generate the credit. Multiple $50 eCerts will. The smallest denomination available is $50.
- To order, use this direct link to the eGift cert order page, or navigate via Delta.com>Shop>eGift Certificate.
- No need to place separate orders using multiple carts/checkouts. By adding multiple certs to one order (e.g., 4 x $50), even though they are in the same cart, the certs will post as separate transactions and still generate a credit for each.
- eCert purchases may initially authorize (show pending) as ticket purchases before posting to (finalize on) your statement. Multiple-eCert orders may authorize the combined value as a single pending ticket purchase. Don't worry; they'll post later as separate eCert charges in the qualifying amounts.
- eCerts are generated instantly, but the codes are not valid for use until 72 hours after purchase, so don't order expecting to use them in a pinch.
- A maximum of three eCerts may be redeemed per online transaction. Splitting a round-trip into two one-ways will allow you to use additional eCerts, but in some cases two one-ways may cost more than a single roundtrip so compare carefully to decide whether using more than 3 certs on a single trip is worthwhile.
- If purchasing a ticket for more than 1 person, splitting the purchase into a separate transaction for each person would also allow the use of more than 3 certs on a single trip at (usually) no additional cost. However this could have an adverse effect on ability to upgrade, upgrade priority, and other elite benefits, and on the likelihood of being reaccommodated on the same flight in the event of a flight cancellation.
- There is one recent REPORT of a telephone agent allowing more than three eCerts to be used when purchasing one ticket.
- eCerts do not expire. Their T&Cs are listed here.
Airline fee $250/$200/$100 reimbursement reports: DL only (2015-2019)
Aug 3, 2018, 11:28 am
#916
Join Date: Oct 2017
Posts: 2
Data Point
Bought $50 DL Gift Cert on Jul 30.
Posted Jul 31 to Amex.
Travel Credit posted Aug 1.
Bought $50 DL Gift Cert on Jul 30.
Posted Jul 31 to Amex.
Travel Credit posted Aug 1.
Aug 10, 2018, 11:44 am
#917
Join Date: Aug 2007
Posts: 338
Purchased DL domestic Y seats in a single transaction on 8/9.
Then, in a separate transaction, purchased DL Economy Comfort (C+ seats) using Amex Platinum on 8/9 ($96 each segment).
As noted in the wiki:
However the author on this site suggests that one might need to argue with Amex: https://frequentmiler.boardingarea.c...s-still-works/
Will update on whether fees will be reimbursed.
Then, in a separate transaction, purchased DL Economy Comfort (C+ seats) using Amex Platinum on 8/9 ($96 each segment).
As noted in the wiki:
...reimbursed incidental charges have included baggage and other service fees, award and change fees (e.g., standby, SDC), taxes, in-flight purchases (not WiFi), lounge access fees, EC upgrade (seat assignment) fees,
Will update on whether fees will be reimbursed.
Aug 10, 2018, 3:56 pm
#918
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
Purchased DL domestic Y seats in a single transaction on 8/9.
Then, in a separate transaction, purchased DL Economy Comfort (C+ seats) using Amex Platinum on 8/9 ($96 each segment).
As noted in the wiki:
However the author on this site suggests that one might need to argue with Amex: https://frequentmiler.boardingarea.c...s-still-works/
Will update on whether fees will be reimbursed.
Then, in a separate transaction, purchased DL Economy Comfort (C+ seats) using Amex Platinum on 8/9 ($96 each segment).
As noted in the wiki:
However the author on this site suggests that one might need to argue with Amex: https://frequentmiler.boardingarea.c...s-still-works/
Will update on whether fees will be reimbursed.
But historically, these transactions post as "additional collection" and trigger automatic reimbursement.
Aug 10, 2018, 4:01 pm
#919
Join Date: Feb 2018
Location: Flyover Country
Programs: Hilton Diamond, Free Range Airline Chicken
Posts: 202
Data point:
I paid $150 “redeposit fee” to cancel an award ticket on August 7
The $150 was credited by Amex on August 9
i don’t know if it is important or not, but I called and did the transaction via a human, rather than in app or website.
I paid $150 “redeposit fee” to cancel an award ticket on August 7
The $150 was credited by Amex on August 9
i don’t know if it is important or not, but I called and did the transaction via a human, rather than in app or website.
Aug 10, 2018, 6:31 pm
#920
Join Date: Aug 2007
Posts: 338
Last year I set my airline to UA and Economy Plus seat assignment was reimbursed; this seems to be similar at least on face value.
Aug 12, 2018, 7:21 pm
#921
Join Date: Jan 2018
Programs: IGH, Hilton Honors, Delta SkyMiles, Southwest RR
Posts: 1
Delta $50 e-cert Data Point
Purchased a $50 dollar e-cert on Delta's website using the Safari web browser (Macbook) with the AMEX PRG card.
Purchase the certificate on August 10th and got the $50 reimbursement on August 11th.
Purchase the certificate on August 10th and got the $50 reimbursement on August 11th.
Aug 13, 2018, 2:07 pm
#922
Join Date: Mar 2014
Location: IAD/DCA
Programs: Hyatt Glob, Marriott Plat, AA EXP, UA Gold
Posts: 171
Amex personal Plat. Bought 4 $50 Delta gift certifications. Posted on account 8/9. credited 8/10
Aug 14, 2018, 9:58 pm
#923
Join Date: Aug 2007
Posts: 338
It was posted 8/11 as "upgrade charge" by Delta...even though the purchase process labeled it as "seat selection".
...there has been no reimbursement as of today (8/14). Maybe it's time to update the FAQ in this thread.
Do you all think that it's worth discussing with Amex about this? Maybe the "upgrade" labeling is making it difficult? The seat assignment fee with United Economy Plus works just fine, but Delta Comfort+ seems not to work...
Last edited by Stratoliner777; Aug 14, 2018 at 10:18 pm
Aug 15, 2018, 6:17 am
#924
Moderator
Original Poster
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,952
Aug 15, 2018, 1:54 pm
#926
Join Date: Sep 2016
Posts: 196
Delta Plat Business:
Bought two $50 e-certs on August 13th.
Pending transaction showed one charge for $100
Two $50 charges appeared on August 13th.
August 14th - GBFW:0001 $100 statement credit
FAST!
Bought two $50 e-certs on August 13th.
Pending transaction showed one charge for $100
Two $50 charges appeared on August 13th.
August 14th - GBFW:0001 $100 statement credit
FAST!
Aug 16, 2018, 8:20 am
#927
Join Date: Mar 2014
Location: Brooklyn
Programs: Hilton Diamond, Delta Gold, Hyatt Globalist
Posts: 14
Amex Aspire
Approved for card Saturday 8/11
Bought 3 $50 Delta Gift certs 8/13
Credited back on 8/16
Approved for card Saturday 8/11
Bought 3 $50 Delta Gift certs 8/13
Credited back on 8/16
Aug 16, 2018, 5:16 pm
#928
Join Date: Feb 2006
Location: Proud resident of flyover country.....
Programs: MS AMEX PLAT- Marriott Titanium-HH G- UA Silver-JPM RC . DL-AA-BA
Posts: 3,892
I have an odd amount of credit, will I get reimbursed for a $70 GC or should I buy a $50 card and use the remaining $20 for an approved charge?
Aug 16, 2018, 5:18 pm
#929
Join Date: Feb 2006
Location: Proud resident of flyover country.....
Programs: MS AMEX PLAT- Marriott Titanium-HH G- UA Silver-JPM RC . DL-AA-BA
Posts: 3,892
Aug 16, 2018, 6:01 pm
#930
Moderator
Original Poster
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,952