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Airline fee $250/$200/$100 reimbursement reports: DL only

Airline fee $250/$200/$100 reimbursement reports: DL only

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Old May 5, 19, 7:25 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: mia
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This thread is a continuation of: Airline fee $200/$100 reimbursement reports: DL only [2011 - 2015]
  • Caution: two reports on 12.16.2017 indicate that Delta outsourced some gift card processing.
    • Further reports suggest that only giftcards purchased through the mobile site are processed by CashStar.
      • If the merchant is not Delta Airlines the purchase will not be reimbursed. Do not use the mobile site to purchase. Use this direct link.

Read this primer first
  • In the Amex Membership Rewards family, both the Consumer and Business versions of the Platinum and Centurion cards qualify for a $200 airline credit. The Premier Rewards Gold (PRG) card is eligible for a $100 airline credit.
  • You must click here to select Delta as your enrolled airline before you make a reimbursable purchase, else the benefit won't apply. The feature is activated immediately upon airline designation.
  • If you've selected DL in the past and don't wish to change airlines, there's no need to select again; current selection rolls into future years until modified.
  • Reimbursed incidental charges have included baggage and other service fees, award and change fees (e.g., standby, SDC), taxes, in-flight purchases (not WiFi), lounge access fees, EC upgrade (seat assignment) fees, priority boarding fees, Delta mileage booster fees, and DL eGift Cards/eCerts (see section below). Charges not posted by Delta (e.g., partners) are not eligible. Note that the Global Entry fee reimbursement is a separate benefit in addition to the $200 Delta incidentals reimbursement.The T&Cs state the eligible charges, but YMMV, so don't call and ask.
  • The credit is per account, not per card. If the main account has authorized users with additional cards, eligible charges may still be made on those cards, but they'll count jointly towards the same account limit.
  • Credits are capped per calendar year, meaning you could tap the full amount on Dec 31st and again on Jan 1st in the extreme. Transaction date, not posting date, determines the year. Note: This is not my experience. I purchased Dec 31, 2016, posted Jan 1, 2017 and went against my 2017 credit. (TheMadBrewer)
  • You will get a partial credit to bring your total annual reimbursements to the limit exactly if a qualifying charge takes you past the limit.
  • Credit posting delays range from several business days (typical) to several weeks (seen in Oct 2015). The T&Cs state that it could take up to four weeks, so wait at least that long before worrying, and certainly don't contact Amex prematurely. After four weeks, if you've read this Wiki carefully and posted here seeking assistance but the credit still has not arrived, consider chatting with Amex online. Politely mention the "Delta extras" you thought would be reimbursed within four weeks and they'll handle it.

eGift Card (eCert) details
  • Delta eGift Cards (eCerts) have been reimbursed in practice, even though technically they do not meet the criteria listed by Amex for reimbursement. The name on the eCerts doesn't matter and need not match your card, but you must purchase using an eligible Amex card and meet the other criteria detailed in this Wiki.
  • Denominations over $50 will not generate the credit. Multiple $50 eCerts will. The smallest denomination available is $50.
  • To order, use Denomincations"]this direct link to the eGift cert order page, or navigate via Delta.com>Shop>eGift Certificate.
  • No need to place separate orders using multiple carts/checkouts. By adding multiple certs to one order (e.g., 4 x $50), even though they are in the same cart, the certs will post as separate transactions and still generate a credit for each.
  • eCert purchases may initially authorize (show pending) as ticket purchases before posting to (finalize on) your statement. Multiple-eCert orders may authorize the combined value as a single pending ticket purchase. Don't worry; they'll post later as separate eCert charges in the qualifying amounts.
  • eCerts are generated instantly, but the codes are not valid for use until 72 hours after purchase, so don't order expecting to use them in a pinch.
  • A maximum of three eCerts may be redeemed per online transaction. Splitting a round-trip into two one-ways will allow you to use additional eCerts, but in some cases two one-ways may cost more than a single roundtrip so compare carefully to decide whether using more than 3 certs on a single trip is worthwhile.
  • If purchasing a ticket for more than 1 person, splitting the purchase into a separate transaction for each person would also allow the use of more than 3 certs on a single trip at (usually) no additional cost. However this could have an adverse effect on ability to upgrade, upgrade priority, and other elite benefits, and on the likelihood of being reaccommodated on the same flight in the event of a flight cancellation.
  • There is one recent REPORT of a telephone agent allowing more than three eCerts to be used when purchasing one ticket.
  • eCerts do not expire. Their T&Cs are listed here.
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Old Jun 20, 18, 2:22 pm
  #886  
mia
FlyerTalk Evangelist, Moderator: American Express, Citi, Diners Club, Signatures
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Join Date: Jun 2003
Location: Miami & London
Programs: AA & Marriott Perpetual Platinum; HH Gold
Posts: 37,467
Originally Posted by immaculatedx View Post
....6/20: Posted....

What did I do wrong?
Be patient, the reimbursement will not post on the same day as the transaction.
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Old Jun 20, 18, 2:49 pm
  #887  
 
Join Date: Jun 2018
Posts: 4
Originally Posted by mia View Post
Be patient, the reimbursement will not post on the same day as the transaction.
what doesn't make sense to me is why I got 5x points back on this?
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Old Jun 20, 18, 3:39 pm
  #888  
 
Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Gold, Marriott Titanium, UA Silver, Mobile Passport Unobtanium
Posts: 4,769
Originally Posted by immaculatedx View Post
what doesn't make sense to me is why I got 5x points back on this?
The AMEX Platinum card earns 5x points on airfare purchased directly from the airline. (And before you say, "but this wasn't actually airfare"......just accept it.)
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Old Jun 20, 18, 4:16 pm
  #889  
 
Join Date: Jun 2018
Posts: 4
Originally Posted by Diplomatico View Post
The AMEX Platinum card earns 5x points on airfare purchased directly from the airline. (And before you say, "but this wasn't actually airfare"......just accept it.)
Happy to accept it ... but if its airfare, doesn't that mean I will not get the 200$ airline credit?
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Old Jun 20, 18, 5:09 pm
  #890  
 
Join Date: Aug 2007
Location: Truth or Consequences, NM
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Posts: 4,769
Originally Posted by immaculatedx View Post
Happy to accept it ... but if its airfare, doesn't that mean I will not get the 200$ airline credit?
You really should read the wiki at the top of the page so you understand the basics of what you're doing.

(Yes, you'll get the airline credit.....$50 since that's the amount of the gift card you purchased, according to your post.)

Last edited by Diplomatico; Jun 20, 18 at 5:14 pm
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Old Jun 21, 18, 9:48 am
  #891  
 
Join Date: Jun 2018
Posts: 4
Originally Posted by Diplomatico View Post
You really should read the wiki at the top of the page so you understand the basics of what you're doing.

(Yes, you'll get the airline credit.....$50 since that's the amount of the gift card you purchased, according to your post.)
You're right. Sorry. Just got my credit posted today.
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Old Jun 21, 18, 11:13 am
  #892  
 
Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Gold, Marriott Titanium, UA Silver, Mobile Passport Unobtanium
Posts: 4,769
Originally Posted by immaculatedx View Post
You're right. Sorry. Just got my credit posted today.
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Old Jun 21, 18, 12:16 pm
  #893  
 
Join Date: Jun 2018
Posts: 3
6/17: 4x $50 DL egiftcards purchased
6/21: Credit received
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Old Jun 26, 18, 10:49 pm
  #894  
 
Join Date: Jan 2006
Location: MSP
Programs: HHonors Diamond
Posts: 38
6/23: 5 X $50 Delta gift cards purchased
Received full $250 reimbursement next day (Hilton Aspire card)
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Old Jun 27, 18, 11:56 am
  #895  
 
Join Date: Jul 2004
Programs: CO, UA, AA, WN, DL Gold
Posts: 2,880
6/18 four $50 DL GC ordered
6/20 4 X $50 posted on Amex Platinum
6/22 Reimbursed for all four.
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Old Jun 28, 18, 8:06 am
  #896  
 
Join Date: Jun 2018
Posts: 4
Thumbs up 4x $50 DL Reimbursement

Bought 4x $50 GC from link above - June 24 (Sunday)
Posted on my Platinum - June 25
Reimbursed - June 27
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Old Jun 28, 18, 1:39 pm
  #897  
 
Join Date: Jan 2014
Posts: 15
2x egift cards posted Jun 25
Reimbursed Jun 27

Can't wait till January.
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Old Jun 28, 18, 4:08 pm
  #898  
 
Join Date: Dec 2016
Location: 24011
Programs: IHG Spire Ambassador / HHonors Diamond / Hyatt Globalist
Posts: 47
PRG 2X $50 on 6/25 / Credit posted 6/27
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Old Jul 9, 18, 1:04 am
  #899  
 
Join Date: Aug 2004
Programs: UA 1K, DL Diamond, Hyatt Plat, AA Plat, SPG Plat/Lifetime Plat, Amex Plat / PRG, DClub
Posts: 307
4 $50 gift cards purchased on July 5. Reimbursed July 7.
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Old Jul 9, 18, 6:31 am
  #900  
 
Join Date: Nov 2014
Location: NCE, MCM
Programs: DL GM
Posts: 114
4 x $50 gift cards bought 7/3, charge posted 7/4, and reimbursed on 7/7 (platinum)
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