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Airline fee $250/$200/$100 reimbursement reports: DL only (2015-2019)

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Old Jan 18, 2016, 10:57 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: MaxVO
This thread is a continuation of: Airline fee $200/$100 reimbursement reports: DL only [2011 - 2015]

Credit posting delays range from several business days (typical) to several weeks (seen in Oct 2015). The T&Cs state that it could take up to four weeks, so wait at least that long before worrying, and certainly don't contact Amex prematurely

Caution: effective from 22 June 2019, gift card purchases from Delta do not get reimbursed.

Read this primer first
  • In the Amex Membership Rewards family, both the Consumer and Business versions of the Platinum and Centurion cards qualify for a $200 airline credit. The Premier Rewards Gold (PRG) card is eligible for a $100 airline credit.
  • You must click here to <--(link dead) select Delta as your enrolled airline before you make a reimbursable purchase, else the benefit won't apply. The feature is activated immediately upon airline designation. Try logging in to your AMEX account and selecting the airline. This link may work
  • If you've selected DL in the past and don't wish to change airlines, there's no need to select again; current selection rolls into future years until modified.
  • The T&Cs state the eligible charges, but YMMV, so don't call and ask especially about the fuzzier cases below because that will probably hasten closing of any loopholes.
  • The credit is per account, not per card. If the main account has authorized users with additional cards, eligible charges may still be made on those cards, but they'll count jointly towards the same account limit.
  • Credits are capped per calendar year, meaning you could tap the full amount on Dec 31st and again on Jan 1st in the extreme. Transaction date, not posting date, determines the year. Note: This is not my experience. I purchased Dec 31, 2016, posted Jan 1, 2017 and went against my 2017 credit. (TheMadBrewer)
  • You will get a partial credit to bring your total annual reimbursements to the limit exactly if a qualifying charge takes you past the limit.
  • After four weeks, if you've read this Wiki carefully and posted here seeking assistance but the credit still has not arrived, consider chatting with Amex online. Politely mention the "Delta extras" you thought would be reimbursed within four weeks and they'll handle it.


additional collections/split tender

THIS IS A LOOPHOLE. BE DISCREET

Anything coded as an additional collection (aka add/collect or a/c), including difference in fare when changing flights, and accepting an FCM offer, also triggers the credit and will be reimbursed; this may (insufficient data) only happen if the additional amount collected is below ~$250 (regardless of card type, e.g. there have been reports of full $100 credit for Gold card on a/c over $100 and full $200 credit for Plat on a/c over $200 but less than $250)
  • Relevantly, split tender where you partially pay with a gift card, existing credit, VDB voucher etc. and partly charged to your card, are processed by DL as an add/collect and trigger the credit per above.
  • Thus if you anticipate actually buying, say, a $200 DL ticket, you could buy a single $50 gift card, then buy the ticket using $50 GC and $150 on your card (the $150 will be reimbursed)
  • Canceling a ticket within the 24-hour risk-free period generally results in funds being returned to where they came from (GC back to GC and CC back to CC). If you have no immediate travel plans but anticipate travel in the next year, consider buying a fully refundable ticket and then changing it later once you know your future travel dates. IF a lot of people suddenly start refunding tickets after getting the credit reimbursement this may hasten the demise of this particular loophole.
  • Caution when buying multiple tickets: for example if you buy two $125 tickets in one transaction (total $250) and use one $100 GC or even two $50 GCs, they will all be applied to the same ticket and you would see one additional collection for $25 on that ticket and a separate "normal" charge for $125 for the second ticket. In this scenario only $25 will be reimbursed (instead of the $150 you might be expecting)

other non Gift Card options
  • baggage and other service fees (same day change/standby, change fees, etc.)
  • taxes on award flights
  • in-flight purchases (EXCEPT wifi)
  • SkyClub access/guest fees (but NOT gift cards purchased at a SC, which are actually activated at a 3rd party web site)
  • mileage boosts (post 2499)
  • The $59 for Delta Skymiles Select is reimbursed (posts 2180, 2182)
  • seat assignment fees (may need to call in to have processed manually)

(DEAD) eGift Card (eCert) details
This Section is not applicable effective 2019/06/22!
  • Delta eGift Cards (eCerts) have been reimbursed in practice, even though technically they do not meet the criteria listed by Amex for reimbursement. The name on the eCerts doesn't matter and need not match your card, but you must purchase using an eligible Amex card and meet the other criteria detailed in this Wiki.
  • Denominations over $50 will not generate the credit. Multiple $50 eCerts will. The smallest denomination available is $50.
  • To order, use this direct link to the eGift cert order page, or navigate via Delta.com>Shop>eGift Certificate.
  • No need to place separate orders using multiple carts/checkouts. By adding multiple certs to one order (e.g., 4 x $50), even though they are in the same cart, the certs will post as separate transactions and still generate a credit for each.
  • eCert purchases may initially authorize (show pending) as ticket purchases before posting to (finalize on) your statement. Multiple-eCert orders may authorize the combined value as a single pending ticket purchase. Don't worry; they'll post later as separate eCert charges in the qualifying amounts.
  • eCerts are generated instantly, but the codes are not valid for use until 72 hours after purchase, so don't order expecting to use them in a pinch.
  • A maximum of three eCerts may be redeemed per online transaction. Splitting a round-trip into two one-ways will allow you to use additional eCerts, but in some cases two one-ways may cost more than a single roundtrip so compare carefully to decide whether using more than 3 certs on a single trip is worthwhile.
  • If purchasing a ticket for more than 1 person, splitting the purchase into a separate transaction for each person would also allow the use of more than 3 certs on a single trip at (usually) no additional cost. However this could have an adverse effect on ability to upgrade, upgrade priority, and other elite benefits, and on the likelihood of being reaccommodated on the same flight in the event of a flight cancellation.
  • There is one recent REPORT of a telephone agent allowing more than three eCerts to be used when purchasing one ticket.
  • eCerts do not expire. Their T&Cs are listed here.
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Airline fee $250/$200/$100 reimbursement reports: DL only (2015-2019)

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Old Apr 24, 2017, 9:56 pm
  #376  
 
Join Date: Sep 2008
Posts: 42
Yeah, I'm wondering myself - I figured someone, in all these threads would have tried it by now - especially with goodie like Amazon which you could turn into all kinds of other gift cards, including buying a Southwest gift card if you so desired since they have them regularly.

I'm new to this benefit as I just got the card again, after cancelling years ago since it has more value now! I'd assume it might work if in $50 increments as with the regular Delta eGift card - Let's see if anyone wants to try it!?

Originally Posted by dinanm3atl
Ah gotcha.

Not sure... want to be the guinea pig?
Fly_Me_Home is offline  
Old Apr 25, 2017, 1:28 pm
  #377  
 
Join Date: Apr 2017
Posts: 13
Originally Posted by Rommie2k6
Been reading lots of report PGGM is dead with Delta, any workarounds?

If it's dead, any recommendations on a hack to cash out the travel credit? Would prefer not to take Airline GC, still have tons of those....
Didn't work for my friend last week. Think it's dead. Where else have you heard this though? I can't find any reports or alternatives.
To note, the version my friend used was adding Mileage Boosters while purchasing the ticket. Perhaps adding after purchase, or adding EC instead will make a difference. I'll try it out soon..

Last edited by adeebm; Apr 26, 2017 at 10:41 am
adeebm is offline  
Old Apr 26, 2017, 5:20 am
  #378  
 
Join Date: Aug 2004
Programs: Delta Platinum, HH Diamond
Posts: 362
No reimbursement for foreign transactions

I had a $40 charge from Delta Japan that was recorded as a foreign transaction (although paid on Delta.com in the US). It did not get reimbursed. Supervisor at Amex told me that foreign transactions do not qualify. I could not find that in the T&C from Amex, but he told me it was against the terms in their agreement with Delta.
budblab is offline  
Old Apr 26, 2017, 7:31 am
  #379  
 
Join Date: Feb 2014
Location: Boston
Posts: 89
This may be a totally n00b question that I overlooked, but are you unable to store Delta eGifts in your Wallet? If so, that definitely increases the likelihood of breakage.
Bobberjet is offline  
Old Apr 26, 2017, 10:42 am
  #380  
 
Join Date: Apr 2017
Posts: 13
Originally Posted by budblab
I had a $40 charge from Delta Japan that was recorded as a foreign transaction (although paid on Delta.com in the US). It did not get reimbursed. Supervisor at Amex told me that foreign transactions do not qualify. I could not find that in the T&C from Amex, but he told me it was against the terms in their agreement with Delta.
Try getting a chat rep to reimburse?
adeebm is offline  
Old Apr 26, 2017, 3:05 pm
  #381  
 
Join Date: Jun 2011
Posts: 16
Originally Posted by dinanm3atl
Ah gotcha.

Not sure... want to be the guinea pig?
I'd be willing to be a guinea pig, if I could find it on the Delta site. Seeing them in the skymiles store, but can't locate them on the main Delta site (i.e., a way to pay cash for them).
masteraleph is offline  
Old Apr 26, 2017, 4:47 pm
  #382  
 
Join Date: Aug 2004
Programs: Delta Platinum, HH Diamond
Posts: 362
Originally Posted by adeebm
Try getting a chat rep to reimburse?
The chat supervisor was the person who informed me about the policy.
budblab is offline  
Old Apr 26, 2017, 5:00 pm
  #383  
 
Join Date: Feb 2014
Location: Boston
Posts: 89
Originally Posted by budblab
The chat supervisor was the person who informed me about the policy.
I feel like many CSRs say "it's in the T&Cs" as though that's the end of the inquiry. Typically at that point I welcome them to show me where in the T&Cs this language can be found.
Bobberjet is offline  
Old Apr 26, 2017, 9:46 pm
  #384  
 
Join Date: Sep 2013
Location: PHL suburbs
Posts: 216
Originally Posted by Fly_Me_Home
You are incorrect, Delta sells tons of eGift cards, including for Amazon as I mentioned, as well as others - all sold and delivered from the Delta eGift card store.
Can you provide a screenshot? I don't see anywhere where you can buy anything other than Delta Gift Cards and eGift Cards for cash.

If you're talking about purchasing through the SkyMiles Marketplace, these marketplaces are usually operated by an affiliate marketing program and will not code as travel.
ntr91 is offline  
Old Apr 27, 2017, 9:03 am
  #385  
 
Join Date: Aug 2004
Programs: Delta Platinum, HH Diamond
Posts: 362
Originally Posted by Bobberjet
I feel like many CSRs say "it's in the T&Cs" as though that's the end of the inquiry. Typically at that point I welcome them to show me where in the T&Cs this language can be found.
Yeah, I realize I could push the issue, maybe win in the end...or not. I can use my credit another time with less aggravation. Just wanted to warn others that getting reimbursed for a Delta foreign transaction may be an uphill battle.
budblab is offline  
Old Apr 30, 2017, 6:10 am
  #386  
 
Join Date: Aug 2011
Posts: 488
Originally Posted by dinanm3atl
Reimbursement posted today.

So 3 business days total from eCerts being purchased and the credit going onto account. Which is interested that it takes 72 hours for the eCerts to be active.
Yes, and as I posted previously, there's nothing you can do to accelerate making the GCs useable sooner. You just need to plan ahead.
Long Islander is offline  
Old May 5, 2017, 6:32 pm
  #387  
 
Join Date: Jan 2015
Location: LAX, JFK
Programs: AMEX Plat, CSP, Hilton Gold, SPG Gold
Posts: 3
Purchased 4x$50 eGC from Delta last night. Single transaction is still pending @ $200. Hopefully it clears over the next few business days + reimbursements...
kevoh is offline  
Old May 6, 2017, 9:15 am
  #388  
 
Join Date: May 2013
Location: RMS
Programs: DL Plat, UA Gold, Bonvoy Titanium, Hilton Credit Card Diamond
Posts: 8,788
Originally Posted by kevoh
Purchased 4x$50 eGC from Delta last night. Single transaction is still pending @ $200. Hopefully it clears over the next few business days + reimbursements...
Welcome to FT. This is normal. Once the transactions post, you'll see them as 4x$50 and then they should be reimbursed assuming you selected DL as your airline and haven't already used your credit for the year.

FWIW, about a month ago, I purchased 3x$50 GCs and got the reimbursement. I was able to use all 3 plus a credit card for my purchase despite the T&Cs stating that only 3 forms of payment can be used.

I did discover that 72 hours really means until midnight on the third day after purchase. Purchased around noon Friday, attempted to use online Mon afternoon and got an error. Called in and was told I couldn't use them until the next day.
mattp1987 is offline  
Old May 7, 2017, 10:41 pm
  #389  
 
Join Date: Sep 2008
Posts: 42
Weird, at one point they did have Amazon gift cards but clearly they do not now so it appears this option is out.

Originally Posted by masteraleph
I'd be willing to be a guinea pig, if I could find it on the Delta site. Seeing them in the skymiles store, but can't locate them on the main Delta site (i.e., a way to pay cash for them).
Fly_Me_Home is offline  
Old May 8, 2017, 8:36 am
  #390  
 
Join Date: Jan 2015
Location: LAX, JFK
Programs: AMEX Plat, CSP, Hilton Gold, SPG Gold
Posts: 3
Success

kevoh is offline  


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