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Airline fee $250/$200/$100 reimbursement reports: DL only (2015-2019)

Airline fee $250/$200/$100 reimbursement reports: DL only (2015-2019)

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Old Jan 9, 20, 12:52 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: MaxVO
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This thread is a continuation of: Airline fee $200/$100 reimbursement reports: DL only [2011 - 2015]

Credit posting delays range from several business days (typical) to several weeks (seen in Oct 2015). The T&Cs state that it could take up to four weeks, so wait at least that long before worrying, and certainly don't contact Amex prematurely

Caution: effective from 22 June 2019, gift card purchases from Delta do not get reimbursed.

Read this primer first
  • In the Amex Membership Rewards family, both the Consumer and Business versions of the Platinum and Centurion cards qualify for a $200 airline credit. The Premier Rewards Gold (PRG) card is eligible for a $100 airline credit.
  • You must click here to <--(link dead) select Delta as your enrolled airline before you make a reimbursable purchase, else the benefit won't apply. The feature is activated immediately upon airline designation. Try logging in to your AMEX account and selecting the airline. This link may work
  • If you've selected DL in the past and don't wish to change airlines, there's no need to select again; current selection rolls into future years until modified.
  • The T&Cs state the eligible charges, but YMMV, so don't call and ask especially about the fuzzier cases below because that will probably hasten closing of any loopholes.
  • The credit is per account, not per card. If the main account has authorized users with additional cards, eligible charges may still be made on those cards, but they'll count jointly towards the same account limit.
  • Credits are capped per calendar year, meaning you could tap the full amount on Dec 31st and again on Jan 1st in the extreme. Transaction date, not posting date, determines the year. Note: This is not my experience. I purchased Dec 31, 2016, posted Jan 1, 2017 and went against my 2017 credit. (TheMadBrewer)
  • You will get a partial credit to bring your total annual reimbursements to the limit exactly if a qualifying charge takes you past the limit.
  • After four weeks, if you've read this Wiki carefully and posted here seeking assistance but the credit still has not arrived, consider chatting with Amex online. Politely mention the "Delta extras" you thought would be reimbursed within four weeks and they'll handle it.


additional collections/split tender

THIS IS A LOOPHOLE. BE DISCREET

Anything coded as an additional collection (aka add/collect or a/c), including difference in fare when changing flights, and accepting an FCM offer, also triggers the credit and will be reimbursed; this may (insufficient data) only happen if the additional amount collected is below ~$250 (regardless of card type, e.g. there have been reports of full $100 credit for Gold card on a/c over $100 and full $200 credit for Plat on a/c over $200 but less than $250)
  • Relevantly, split tender where you partially pay with a gift card, existing credit, VDB voucher etc. and partly charged to your card, are processed by DL as an add/collect and trigger the credit per above.
  • Thus if you anticipate actually buying, say, a $200 DL ticket, you could buy a single $50 gift card, then buy the ticket using $50 GC and $150 on your card (the $150 will be reimbursed)
  • Canceling a ticket within the 24-hour risk-free period generally results in funds being returned to where they came from (GC back to GC and CC back to CC). If you have no immediate travel plans but anticipate travel in the next year, consider buying a fully refundable ticket and then changing it later once you know your future travel dates. IF a lot of people suddenly start refunding tickets after getting the credit reimbursement this may hasten the demise of this particular loophole.
  • Caution when buying multiple tickets: for example if you buy two $125 tickets in one transaction (total $250) and use one $100 GC or even two $50 GCs, they will all be applied to the same ticket and you would see one additional collection for $25 on that ticket and a separate "normal" charge for $125 for the second ticket. In this scenario only $25 will be reimbursed (instead of the $150 you might be expecting)

other non Gift Card options
  • baggage and other service fees (same day change/standby, change fees, etc.)
  • taxes on award flights
  • in-flight purchases (EXCEPT wifi)
  • SkyClub access/guest fees (but NOT gift cards purchased at a SC, which are actually activated at a 3rd party web site)
  • mileage boosts (post 2499)
  • The $59 for Delta Skymiles Select is reimbursed (posts 2180, 2182)
  • seat assignment fees (may need to call in to have processed manually)

(DEAD) eGift Card (eCert) details
This Section is not applicable effective 2019/06/22!
  • Delta eGift Cards (eCerts) have been reimbursed in practice, even though technically they do not meet the criteria listed by Amex for reimbursement. The name on the eCerts doesn't matter and need not match your card, but you must purchase using an eligible Amex card and meet the other criteria detailed in this Wiki.
  • Denominations over $50 will not generate the credit. Multiple $50 eCerts will. The smallest denomination available is $50.
  • To order, use this direct link to the eGift cert order page, or navigate via Delta.com>Shop>eGift Certificate.
  • No need to place separate orders using multiple carts/checkouts. By adding multiple certs to one order (e.g., 4 x $50), even though they are in the same cart, the certs will post as separate transactions and still generate a credit for each.
  • eCert purchases may initially authorize (show pending) as ticket purchases before posting to (finalize on) your statement. Multiple-eCert orders may authorize the combined value as a single pending ticket purchase. Don't worry; they'll post later as separate eCert charges in the qualifying amounts.
  • eCerts are generated instantly, but the codes are not valid for use until 72 hours after purchase, so don't order expecting to use them in a pinch.
  • A maximum of three eCerts may be redeemed per online transaction. Splitting a round-trip into two one-ways will allow you to use additional eCerts, but in some cases two one-ways may cost more than a single roundtrip so compare carefully to decide whether using more than 3 certs on a single trip is worthwhile.
  • If purchasing a ticket for more than 1 person, splitting the purchase into a separate transaction for each person would also allow the use of more than 3 certs on a single trip at (usually) no additional cost. However this could have an adverse effect on ability to upgrade, upgrade priority, and other elite benefits, and on the likelihood of being reaccommodated on the same flight in the event of a flight cancellation.
  • There is one recent REPORT of a telephone agent allowing more than three eCerts to be used when purchasing one ticket.
  • eCerts do not expire. Their T&Cs are listed here.
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Old Jul 18, 19, 9:25 am
  #1726  
 
Join Date: Apr 2019
Posts: 2
Originally Posted by fobster View Post
Long time lurker here. Recently switched to DL. Switched my Plat to DL from AA in June on top of Hilton Aspire just in time for them to stop GC reimbursement. Below are my experience.

JUN17 $50 GC
JUN18 $50 Reimbursed
JUN21 $50 *2 GC. Still not reimbursed. (exact same coding as 17th GC)

JUL11 Purchased $351 ticket - $100 (GC) = $251.
JUL13 $200 Reimbursed.

I haven't cancelled my refundable ticket yet. I guess final step left. Thanks.
Is there any cancellation fee when you cancel the refundable ticket? Looking forward to your DP! Thanks.
qjpqzb is offline  
Old Jul 18, 19, 5:58 pm
  #1727  
 
Join Date: Aug 2015
Posts: 1,653
Originally Posted by qjpqzb View Post
Is there any cancellation fee when you cancel the refundable ticket? Looking forward to your DP! Thanks.
refundable s/b $0 fee
danhouston is offline  
Old Jul 18, 19, 9:30 pm
  #1728  
FlyerTalk Evangelist
 
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,677
Originally Posted by danhouston View Post
refundable s/b $0 fee
Depends on fare rules. There can be refundable fares that still carry a change/cancel fee.

All "refundable" means is that DL will credit back to your original FOP vs. issuing an eCredit.
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gooselee is offline  
Old Jul 19, 19, 8:34 am
  #1729  
 
Join Date: Nov 2015
Location: Atlanta, GA
Programs: Delta, AA, Marriott, Hyatt, SPG
Posts: 10
Thumbs up

Originally Posted by CamaroZ28 View Post
Additional data points:

My card-
5/10/2019: Purchased 5x$50 GC on Aspire card
5/11/2019: Transactions posted as document type "passenger ticket"
5/14/2019: 5x$50 Credits post on Aspire card

Wife's card-
6/28/2019: Purchased 5x$50 GC on Aspire card
6/29/2019: Transactions posted as document type "passenger ticket"
No credits posted so far

Seems to me that the way the gift cards code on AMEX has not changed.
Successful Credit No Credit
Looks like I spoke too soon, the credits showed up later on the 17th for all 5 GCs. See this screenshot. It seems that these credits appear different than my past credit (see screenshot above from quoted post) in that it doesn't show the Delta information. Which seems, possibly, a result of the below information resulting in a manual credit.

I actually chatted with AMEX online on the 16th and simply asked why I didn't receive a credit for my Delta purchases. The agent simply asked for the date and amount of the charges, then asked if they were for "baggage fees or any other charges?" So I said "yes" as they were other charges lol. The rep said that they would issue the credit in 3-5 business days but it looks like it only took one and a half days.
CamaroZ28 is offline  
Old Jul 20, 19, 8:25 am
  #1730  
 
Join Date: Sep 2009
Location: CMH/CVG
Programs: Marriott, Southwest, American, Delta, Amtrak,Multiple others
Posts: 554
Dollars + Points Purchase

Has anyone tried making a dollars + points flight purchase recently? If so, did Amex apply the credit for the dollars portion? I am considering trying to combine gift cards with cash purchase, but Delta fares from CVG to my upcoming destinations have really increased vs last year.
Armani is offline  
Old Jul 20, 19, 11:55 am
  #1731  
 
Join Date: Jul 2019
Posts: 2
Originally Posted by brushrop03 View Post
I'm going to bite the bullet and buy a $50 gc today with my Platinum card for the DP. Fingers crossed, but I still have the Aspire credits to fall back on.
Hi brushrop03; did your single purchase of the $50 gc work on your platinum card?
jlagoon is offline  
Old Jul 20, 19, 11:56 am
  #1732  
FlyerTalk Evangelist
 
Join Date: Jul 2003
Location: Florida
Posts: 28,994
Originally Posted by qjpqzb View Post
From my experience, although you have purchased a refundable ticket, they will still charge you around 200$ cancelation fee. Correct me if I am wrong, looking forward to you DP! Thanks.
Originally Posted by qjpqzb View Post
Is there any cancellation fee when you cancel the refundable ticket? Looking forward to your DP! Thanks.
Originally Posted by danhouston View Post
refundable s/b $0 fee
The answer is NO. It can be refundable but still subj to change fee / cancellation fee - the details are in the FARE RULES fine print. All the word "refundable" means is, you would get back something after any applicable fee at cancellation, versus nonrefundable the ticket becomes 0 value at cancellation.

Long gone are the days a refundable means 100% refund. If you plan to go this route - BE SURE you UNDERSTAND the Fare Rules that you can pull up during the process of booking. It is usually a clickable words that brings up a pop up window of the long and hard to understand Fare Rules.

The quick and dirty way to identify if there is any fee is to quickly scan any $ amount shows up in the body of the Fare Rules, and if so, does that apply to your intended action.

Failing to check the fare rules and blindly assuming a fare marked as refundable would get you 100% refund back can get you a nasty rude awakening when you go to cancel it.

All Refundable means is, some or full fare of the ticket is refundable, even after the fee you ended up only a few bucks left or nothing left...

Only when there is 0 fee indicated by the Fare Rules that you will receive full refund, and the refund usually goes back to the OFP, unless in UA or AA's cases the agent can manually process it to the OFP you choose. No idea about DL.

I have done many refundable tickets with AA and UA to "rollover" the transportation vouchers which carry 12 months shelf life, and know the importance to read the Fare Rules. While I have not done DL's I feel certain it works the same way. The Fare Rules govern the fee, and how much you would get back when cancel the ticket, not the word "refundable".

Only WN and AS would give you 100% credit stored in your account when you cancel a ticket that meets the criteria primarily based on calendar and not fare rules. The 3 legacy airlines go by fare rules.
gooselee and 808traveler like this.
Happy is offline  
Old Jul 20, 19, 6:53 pm
  #1733  
 
Join Date: Mar 2014
Location: NYC
Programs: DL Platinum, Hyatt Globalist, Bonvoy Plt / LTG, Amtrak Select+
Posts: 908
Bought tickets for me and my girlfriend, applied a gift card to my ticket. Both tickets posted as separate charges, with my charge being labeled as "additional collection" and receiving the credit. The airline flight benefit graphic moved a day before the credit officially came in
uppereastsider is offline  
Old Jul 21, 19, 11:13 am
  #1734  
 
Join Date: May 2009
Location: Bend, OR
Programs: Delta Diamond Medallion & Million Miler, Hyatt Globalist, HHonors Diamond, Hertz President's Club
Posts: 111
Originally Posted by Armani View Post
Has anyone tried making a dollars + points flight purchase recently? If so, did Amex apply the credit for the dollars portion? I am considering trying to combine gift cards with cash purchase, but Delta fares from CVG to my upcoming destinations have really increased vs last year.
I have done this as recently as last year and the left over portion (mine was under $100/ticket) has always been covered by the credit.
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lucjos0224 is offline  
Old Jul 21, 19, 3:38 pm
  #1735  
 
Join Date: Nov 1999
Location: Houston, TX, USA
Posts: 77
Gift Card use for Platinum Credit.

Any opinion on whether Gift Card purchases will still apply toward the annual airline credit?
They did last year, but I'm feeing 'YMMV' may from recent posts.
Thanks.
MileageMaven is offline  
Old Jul 21, 19, 3:40 pm
  #1736  
 
Join Date: Mar 2019
Location: Mexico City
Programs: Hyatt Globalist, Hilton Diamond, Marriot Platinum, IHG Platinum, Choice Platinum, Wyndham Gold
Posts: 2,915
Originally Posted by MileageMaven View Post
Any opinion on whether Gift Card purchases will still apply toward the annual airline credit?
They did last year, but I'm feeing 'YMMV' may from recent posts.
Thanks.
Overall, it hasn't been working on gift cards lately.
Global Adventurer is offline  
Old Jul 21, 19, 4:34 pm
  #1737  
Suspended
 
Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Diamond, Marriott Titanium, Hertz President's Circle, UA Silver, Mobile Passport Unobtanium
Posts: 6,101
Originally Posted by MileageMaven View Post
Any opinion on whether Gift Card purchases will still apply toward the annual airline credit?
They did last year, but I'm feeing 'YMMV' may from recent posts.
Thanks.
Stopped working, by most estimates, on or about 22 June 2019.
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Diplomatico is offline  
Old Jul 21, 19, 10:43 pm
  #1738  
 
Join Date: Jul 2019
Posts: 9
Unhappy

Originally Posted by Diplomatico View Post
Stopped working, by most estimates, on or about 22 June 2019.
Oh, that's a bummer I am new to the Platinum card, and this forum. The pinned post still says that the eGifts are credited if purchased through the desktop site. So I went ahead and bought one today

So what are the current options to use the Airline credit towards tickets?
aasaeedi is offline  
Old Jul 21, 19, 11:40 pm
  #1739  
 
Join Date: May 2011
Location: Dallas, Texas
Posts: 163
I just got the AMEX business platinum.

What's the latest consensus here for the airline credit? You need to buy a partial gift card that makes the remainder of the flight ticket cost (which will be charged to the card) be less than $100? And it will trigger the flight credit? Is that for only Delta or both Delta & Southwest? I'm assuming nothing works for AA.
idkmybffjill is offline  
Old Jul 22, 19, 12:35 am
  #1740  
 
Join Date: Jul 2019
Posts: 2
Originally Posted by aasaeedi View Post
Oh, that's a bummer I am new to the Platinum card, and this forum. The pinned post still says that the eGifts are credited if purchased through the desktop site. So I went ahead and bought one today

So what are the current options to use the Airline credit towards tickets?
Would you let us know, if you got a credit for it, please?
jlagoon is offline  

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