Go Back  FlyerTalk Forums > Miles&Points > Credit, Debit and Prepaid Card Programs > American Express | Membership Rewards
Reload this Page >

Airline fee $250/$200/$100 reimbursement reports: DL only

Airline fee $250/$200/$100 reimbursement reports: DL only

    Hide Wikipost
Old Nov 12, 18, 9:17 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: progapanda
Wiki Link
This thread is a continuation of: Airline fee $200/$100 reimbursement reports: DL only [2011 - 2015]
  • Caution: two reports on 12.16.2017 indicate that Delta outsourced some gift card processing.
    • Further reports suggest that only giftcards purchased through the mobile site are processed by CashStar.
      • If the merchant is not Delta Airlines the purchase will not be reimbursed. Do not use the mobile site to purchase. Use this direct link.

Read this primer first
  • In the Amex Membership Rewards family, both the Consumer and Business versions of the Platinum and Centurion cards qualify for a $200 airline credit. The Premier Rewards Gold (PRG) card is eligible for a $100 airline credit.
  • You must click here to select Delta as your enrolled airline before you make a reimbursable purchase, else the benefit won't apply. The feature is activated immediately upon airline designation.
  • If you've selected DL in the past and don't wish to change airlines, there's no need to select again; current selection rolls into future years until modified.
  • Reimbursed incidental charges have included baggage and other service fees, award and change fees (e.g., standby, SDC), taxes, in-flight purchases (not WiFi), lounge access fees, EC upgrade (seat assignment) fees, priority boarding fees, Delta mileage booster fees, and DL eGift Cards/eCerts (see section below). Charges not posted by Delta (e.g., partners) are not eligible. Note that the Global Entry fee reimbursement is a separate benefit in addition to the $200 Delta incidentals reimbursement.The T&Cs state the eligible charges, but YMMV, so don't call and ask.
  • The credit is per account, not per card. If the main account has authorized users with additional cards, eligible charges may still be made on those cards, but they'll count jointly towards the same account limit.
  • Credits are capped per calendar year, meaning you could tap the full amount on Dec 31st and again on Jan 1st in the extreme. Transaction date, not posting date, determines the year. Note: This is not my experience. I purchased Dec 31, 2016, posted Jan 1, 2017 and went against my 2017 credit. (TheMadBrewer)
  • You will get a partial credit to bring your total annual reimbursements to the limit exactly if a qualifying charge takes you past the limit.
  • Credit posting delays range from several business days (typical) to several weeks (seen in Oct 2015). The T&Cs state that it could take up to four weeks, so wait at least that long before worrying, and certainly don't contact Amex prematurely. After four weeks, if you've read this Wiki carefully and posted here seeking assistance but the credit still has not arrived, consider chatting with Amex online. Politely mention the "Delta extras" you thought would be reimbursed within four weeks and they'll handle it.

eGift Card (eCert) details
  • Delta eGift Cards (eCerts) have been reimbursed in practice, even though technically they do not meet the criteria listed by Amex for reimbursement. The name on the eCerts doesn't matter and need not match your card, but you must purchase using an eligible Amex card and meet the other criteria detailed in this Wiki.
  • Denominations over $50 will not generate the credit. Multiple $50 eCerts will. The smallest denomination available is $50.
  • To order, use Denomincations"]this direct link to the eGift cert order page, or navigate via Delta.com>Shop>eGift Certificate.
  • No need to place separate orders using multiple carts/checkouts. By adding multiple certs to one order (e.g., 4 x $50), even though they are in the same cart, the certs will post as separate transactions and still generate a credit for each.
  • eCert purchases may initially authorize (show pending) as ticket purchases before posting to (finalize on) your statement. Multiple-eCert orders may authorize the combined value as a single pending ticket purchase. Don't worry; they'll post later as separate eCert charges in the qualifying amounts.
  • eCerts are generated instantly, but the codes are not valid for use until 72 hours after purchase, so don't order expecting to use them in a pinch.
  • A maximum of three eCerts may be redeemed per online transaction. Splitting a round-trip into two one-ways will allow you to use additional eCerts, but in some cases two one-ways may cost more than a single roundtrip so compare carefully to decide whether using more than 3 certs on a single trip is worthwhile.
  • If purchasing a ticket for more than 1 person, splitting the purchase into a separate transaction for each person would also allow the use of more than 3 certs on a single trip at (usually) no additional cost. However this could have an adverse effect on ability to upgrade, upgrade priority, and other elite benefits, and on the likelihood of being reaccommodated on the same flight in the event of a flight cancellation.
  • eCerts do not expire. Their T&Cs are listed here.
Print Wikipost

Reply

Old Dec 22, 16, 7:06 pm
  #211  
 
Join Date: Nov 2014
Location: Long Island, New York, USA (JFK <--> OTP)
Programs: Delta SkyMiles, SPG, Marriott Rewards, Amex MR, Chase UR
Posts: 270
Question Eligible for Amex airline credit with partner airline if on same itinerary ?

I have a round trip itinerary purchased from Delta's website, from JFK New York to OTP Bucharest and back.

I'll be paying for excess checked-in luggage both ways, so it's an opportunity to make use of the airline credits from 3 of my cards (Platinum, Business Platinum, PRG).

I chose Delta as my airline for all 3 cards.

When paying for excess luggage at JFK, obviously there is no issue. But on the way back, KLM or TAROM will be the originating airline. If I used any of those 3 cards to pay for excess luggage at the airport in Bucharest, would I be eligible for the credit?

I know that KLM or TAROM isn't Delta, but I purchased the whole itinerary initially from Delta's site.

Thanks!
s2kdriver80 is offline  
Reply With Quote
Old Dec 22, 16, 8:46 pm
  #212  
Formerly known as stellertony
 
Join Date: Oct 2006
Location: MEX
Programs: UA Gold, AA Plat, AS MVP, NEXUS, APEC
Posts: 969
The credits will only trigger for charges posted by your selected airline - in this case Delta.
tonei is offline  
Reply With Quote
Old Dec 22, 16, 8:53 pm
  #213  
 
Join Date: Nov 2014
Location: Long Island, New York, USA (JFK <--> OTP)
Programs: Delta SkyMiles, SPG, Marriott Rewards, Amex MR, Chase UR
Posts: 270
Ahh thanks
s2kdriver80 is offline  
Reply With Quote
Old Dec 23, 16, 6:16 pm
  #214  
 
Join Date: Aug 2016
Location: AMM/NYC/SFO
Posts: 20
Anyone know if I haven't used my airline credit for amex platinum yet do I still have time to switch my airline and get the $200 credit? I tried to use united mpx and gift registry in the last month but looks both failed and was planning on switching to delta and buying 4 $50 gift cards in separate purchases
Zach Resnick is offline  
Reply With Quote
Old Dec 24, 16, 8:29 am
  #215  
 
Join Date: Aug 2009
Location: ORD, JFK, LGA, PVG, PEK
Programs: DL GM, HHonors Gold, SPG Gold
Posts: 18
i was able to switch my airline from SW to DL by complaining to customer service desk
yupenn is offline  
Reply With Quote
Old Dec 24, 16, 8:42 am
  #216  
 
Join Date: Nov 2013
Location: NYC
Programs: BA
Posts: 608
Is there still a limit of 3 eCerts per transaction? No way to combine them? If you book a flight with 3 eCerts, cancel within 24 hours, will they give you one $150 eCert back that you can use?
wiivile is online now  
Reply With Quote
Old Dec 24, 16, 9:36 am
  #217  
mia
FlyerTalk Evangelist, Moderator: American Express, Citi, Diners Club, Signatures
Original Poster
 
Join Date: Jun 2003
Location: Miami & London
Programs: AA & Marriott Perpetual Platinum; HH Gold
Posts: 35,886
Originally Posted by wiivile View Post
Is there still a limit of 3 eCerts per transaction?
Scroll back to December 21 for discussion of different rules which apply to telephone vs online transactions. Online limit is three per booking; telephone is three per ticket.
mia is online now  
Reply With Quote
Old Dec 24, 16, 9:41 am
  #218  
 
Join Date: Nov 2013
Location: NYC
Programs: BA
Posts: 608
Originally Posted by mia View Post
Scroll back to December 21 for discussion of different rules which apply to telephone vs online transactions. Online limit is three per booking; telephone is three per ticket.
Ok, so beyond filing a complaint about them making it harder to redeem multiple small gift cards by refusing to combine them and imposing a limit on the number that can be redeemed, can they be combined by the above-mentioned method of booking a flight and then cancelling? Will they refund it as one larger cert? Or will they simply refund the original $50 eCerts?

Last edited by wiivile; Dec 24, 16 at 9:58 am
wiivile is online now  
Reply With Quote
Old Dec 24, 16, 9:56 am
  #219  
mia
FlyerTalk Evangelist, Moderator: American Express, Citi, Diners Club, Signatures
Original Poster
 
Join Date: Jun 2003
Location: Miami & London
Programs: AA & Marriott Perpetual Platinum; HH Gold
Posts: 35,886
Terms do not directly address your scenario:

Where eGifts or Cards are redeemed for a ticket, but travel is not taken, the value of the redeemed ticket (after any applicable penalties) will be provided in accordance with Delta Air Lines’ standard policy regarding ticket refunds.
Elsewhere I see this FAQ, but it doesn't explain how 24 hour cancellations are actually processed:

If my eCredit covers the cost of my ticket, why do I need to provide credit card information?

Credit card information is required for all flight purchases in order to be eligible for Risk Free Cancellation online.
mia is online now  
Reply With Quote
Old Dec 24, 16, 10:04 am
  #220  
 
Join Date: Nov 2013
Location: NYC
Programs: BA
Posts: 608
Originally Posted by mia View Post
Terms do not directly address your scenario:



Elsewhere I see this FAQ, but it doesn't explain how 24 hour cancellations are actually processed:
If anyone wants to try booking a Delta flight with two $50 eCerts and a credit card, then cancelling within 24 hours, and letting me know if the eCerts get refunded as one $100 eCert or back to the same $50 eCerts, I would be very grateful I really don't fly revenue fares on Delta enough to use a bunch of $50 eCerts- I would pick United instead for the TravelBank. (but prefer Delta to United if the eCerts can be combined using this method)
wiivile is online now  
Reply With Quote
Old Dec 25, 16, 1:47 am
  #221  
 
Join Date: Oct 2014
Programs: AA Gold
Posts: 45
Successfully changed my dad's airline from UA to DL using the online chat just now. Simple and quick. He got rejected trying to do that when calling in a few days back.

Just put in an order for 4x$50 eCerts. Will post back with results.
arctann is offline  
Reply With Quote
Old Dec 29, 16, 12:05 pm
  #222  
 
Join Date: Dec 2016
Posts: 2
Data point - Amex Platinum

Worked for me - did a test transaction of $50 on the 27th and the credit posted the next day. Going to do my next 3 now.

amexmember12 is offline  
Reply With Quote
Old Dec 30, 16, 8:39 pm
  #223  
 
Join Date: Dec 2016
Posts: 1
Amex prg airline credit

Hi,

I purchased a one day pass for delta sky club which was $59 and got reimbursed. However, if I buy another one day pass, do I get to pay $59-$41=$18 or do I have to pay the full amount since it exceeds my remaining airline credit?
yoome is offline  
Reply With Quote
Old Dec 30, 16, 8:55 pm
  #224  
 
Join Date: May 2015
Location: LAX, BUR
Programs: AS,AA,JB, HH Gold, SPG & Marriott Gold, Hyatt Explorist, Global Entry
Posts: 1,573
Originally Posted by yoome View Post
Hi,

I purchased a one day pass for delta sky club which was $59 and got reimbursed. However, if I buy another one day pass, do I get to pay $59-$41=$18 or do I have to pay the full amount since it exceeds my remaining airline credit?
Your remaining credit is $41.

After tomorrow you'll be back at $100 for another 12 months.
mhdena is offline  
Reply With Quote
Old Dec 30, 16, 10:35 pm
  #225  
mia
FlyerTalk Evangelist, Moderator: American Express, Citi, Diners Club, Signatures
Original Poster
 
Join Date: Jun 2003
Location: Miami & London
Programs: AA & Marriott Perpetual Platinum; HH Gold
Posts: 35,886
Originally Posted by yoome View Post
... if I buy another one day pass, do I get to pay $59-$41=$18
If you buy another pass on 12.30.2016 or 12.31.2016 you will pay the full price and American Express will reimburse $41.

Last edited by mia; Jan 1, 17 at 9:43 pm
mia is online now  
Reply With Quote

Thread Tools
Search this Thread
 
  • Ask a Question
    Get answers from community experts
Question Title:
Description:
Your question will be posted in: