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Airline fee $250/$200/$100 reimbursement reports: DL only

Airline fee $250/$200/$100 reimbursement reports: DL only

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Old Jun 13, 19, 11:21 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: Zorak
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This thread is a continuation of: Airline fee $200/$100 reimbursement reports: DL only [2011 - 2015]
  • Caution: two reports on 12.16.2017 indicate that Delta outsourced some gift card processing.
  • Further reports suggest that only giftcards purchased through the mobile site are processed by CashStar.
  • If the merchant is not Delta Airlines the purchase will not be reimbursed. Do not use the mobile site to purchase. Use this direct link.


Read this primer first
  • In the Amex Membership Rewards family, both the Consumer and Business versions of the Platinum and Centurion cards qualify for a $200 airline credit. The Premier Rewards Gold (PRG) card is eligible for a $100 airline credit.
  • You must click here to select Delta as your enrolled airline before you make a reimbursable purchase, else the benefit won't apply. The feature is activated immediately upon airline designation.
  • If you've selected DL in the past and don't wish to change airlines, there's no need to select again; current selection rolls into future years until modified.
  • Reimbursed incidental charges have included baggage and other service fees, award and change fees (e.g., standby, SDC), taxes, in-flight purchases (not WiFi), lounge access fees, EC upgrade (seat assignment) fees, priority boarding fees, Delta mileage booster fees, and DL eGift Cards/eCerts (see section below). Charges not posted by Delta (e.g., partners) are not eligible. Note that the Global Entry fee reimbursement is a separate benefit in addition to the $200 Delta incidentals reimbursement.The T&Cs state the eligible charges, but YMMV, so don't call and ask.
  • The credit is per account, not per card. If the main account has authorized users with additional cards, eligible charges may still be made on those cards, but they'll count jointly towards the same account limit.
  • Credits are capped per calendar year, meaning you could tap the full amount on Dec 31st and again on Jan 1st in the extreme. Transaction date, not posting date, determines the year. Note: This is not my experience. I purchased Dec 31, 2016, posted Jan 1, 2017 and went against my 2017 credit. (TheMadBrewer)
  • You will get a partial credit to bring your total annual reimbursements to the limit exactly if a qualifying charge takes you past the limit.
  • Credit posting delays range from several business days (typical) to several weeks (seen in Oct 2015). The T&Cs state that it could take up to four weeks, so wait at least that long before worrying, and certainly don't contact Amex prematurely. After four weeks, if you've read this Wiki carefully and posted here seeking assistance but the credit still has not arrived, consider chatting with Amex online. Politely mention the "Delta extras" you thought would be reimbursed within four weeks and they'll handle it.

non Gift Card options
  • Recent data points indicate or confirm that any sort of add/collect, including difference in fare when changing flights, and accepting an FCM offer, also trigger the credit and will be reimbursed; this may (insufficient data) only happen if the additional amount collected is below the annual reimbursement limit for the card.
  • Relevantly, split tender where you partially pay with a gift card, existing credit, VDB voucher etc. and partly charged to your card, are processed by DL as an add/collect and trigger the credit per above.
  • Thus if you anticipate actually buying, say, a $200 DL ticket, you could buy a single $50 gift card (will be reimbursed for $50), then buy the ticket using $50 GC and $150 on your card (the $150 will be reimbursed separately)
eGift Card (eCert) details
  • Delta eGift Cards (eCerts) have been reimbursed in practice, even though technically they do not meet the criteria listed by Amex for reimbursement. The name on the eCerts doesn't matter and need not match your card, but you must purchase using an eligible Amex card and meet the other criteria detailed in this Wiki.
  • Denominations over $50 will not generate the credit. Multiple $50 eCerts will. The smallest denomination available is $50.
  • To order, use this direct link to the eGift cert order page, or navigate via Delta.com>Shop>eGift Certificate.
  • No need to place separate orders using multiple carts/checkouts. By adding multiple certs to one order (e.g., 4 x $50), even though they are in the same cart, the certs will post as separate transactions and still generate a credit for each.
  • eCert purchases may initially authorize (show pending) as ticket purchases before posting to (finalize on) your statement. Multiple-eCert orders may authorize the combined value as a single pending ticket purchase. Don't worry; they'll post later as separate eCert charges in the qualifying amounts.
  • eCerts are generated instantly, but the codes are not valid for use until 72 hours after purchase, so don't order expecting to use them in a pinch.
  • A maximum of three eCerts may be redeemed per online transaction. Splitting a round-trip into two one-ways will allow you to use additional eCerts, but in some cases two one-ways may cost more than a single roundtrip so compare carefully to decide whether using more than 3 certs on a single trip is worthwhile.
  • If purchasing a ticket for more than 1 person, splitting the purchase into a separate transaction for each person would also allow the use of more than 3 certs on a single trip at (usually) no additional cost. However this could have an adverse effect on ability to upgrade, upgrade priority, and other elite benefits, and on the likelihood of being reaccommodated on the same flight in the event of a flight cancellation.
  • There is one recent REPORT of a telephone agent allowing more than three eCerts to be used when purchasing one ticket.
  • eCerts do not expire. Their T&Cs are listed here.
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Old Jun 26, 19, 9:19 am
  #1591  
 
Join Date: Mar 2012
Programs: DL FO
Posts: 233
Originally Posted by EasternTraveler View Post
1 x $100 reimbursed.

Stop doing the 2x50 since 1x100 works now.
On what date did you purchase the $100 GC and how long did it take for the reimbursement to show?

What purchase type did the GC post as?
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Old Jun 26, 19, 10:49 am
  #1592  
 
Join Date: May 2019
Programs: Delta, Chase UR, Hyatt
Posts: 9
Card: Amex platinum (Schwab co-brand)
Selected DL on 6/21
Posted 6/22
Purchased 1x $50 eGift using link in wiki
Posted as LAX-LAX flight
No reimbursement
Meter has not moved
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Old Jun 26, 19, 4:53 pm
  #1593  
 
Join Date: May 2005
Location: FL
Programs: DL/PM SM/AMEX/Plat HH/Gold Marriott/Plat Starwood/Plat
Posts: 110
Originally Posted by jdwood421 View Post
A little concerned and trying to understand what (if anything) I did wrong:

Purchased 1 x $50 with my wife's AmEx Gold and everything worked like a charm. Credit registered 2 days after charge posted.

Then...I purchased 1 x $50 with my Aspire. The pending charge officially posted on June 21, but still showing with the "Passenger Ticket" label. I purchased on the desktop site and followed all guidelines. Still no credit as of June 25...third business day. Looks like all recent data points show credit posting 2 business days later. I'm concerned I did something wrong that caused it to actually POST as "Passenger Ticket", but no idea where I screwed up. Thoughts?
I am in the same boat. Purchased $50 on both Aspire & Business Plat and see both posted today as "Passenger Ticket". Will wait before attempting the next purchase.
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Old Jun 27, 19, 5:35 am
  #1594  
 
Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
Programs: DL DM, AA ExPlt, Diamond HH & HY
Posts: 2,981
Originally Posted by BringBackTWA View Post
On what date did you purchase the $100 GC and how long did it take for the reimbursement to show?

What purchase type did the GC post as?
Amex platinum, purchased 6/1, posted 6/12 1x $100 eGift
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Old Jun 27, 19, 12:00 pm
  #1595  
 
Join Date: Jun 2019
Posts: 3
Card: Personal Platinum
DL Selected
Purchased 4 x $50 e-giftcards via desktop
Posted 6/22
Shows as passenger ticket
No reimbursement as of this time

P2's Gold airline credit worked like a charm last month. I've compared the two charges on each of our accounts and it looks like they coded identically so I'm still hopeful. I also haven't been credited for my Saks online purchase that posted on 6/24...maybe they will all just post at the same time..
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Old Jun 27, 19, 2:26 pm
  #1596  
 
Join Date: Jun 2017
Posts: 2
Originally Posted by jdwood421 View Post
A little concerned and trying to understand what (if anything) I did wrong:

Purchased 1 x $50 with my wife's AmEx Gold and everything worked like a charm. Credit registered 2 days after charge posted.

Then...I purchased 1 x $50 with my Aspire. The pending charge officially posted on June 21, but still showing with the "Passenger Ticket" label. I purchased on the desktop site and followed all guidelines. Still no credit as of June 25...third business day. Looks like all recent data points show credit posting 2 business days later. I'm concerned I did something wrong that caused it to actually POST as "Passenger Ticket", but no idea where I screwed up. Thoughts?
Originally Posted by bamin View Post
I am in the same boat. Purchased $50 on both Aspire & Business Plat and see both posted today as "Passenger Ticket". Will wait before attempting the next purchase.
Yeah....Still nothing for me. Worried something has changed.
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Old Jun 27, 19, 4:55 pm
  #1597  
mia
FlyerTalk Evangelist, Moderator: American Express, Citi, Diners Club, Signatures
Original Poster
 
Join Date: Jun 2003
Location: Miami & London
Programs: AA & Marriott Perpetual Platinum; HH Gold
Posts: 37,925
Bear in mind that June is the end of a fiscal quarter. American Express could be using the IT resources for other work, or even deferring some expenses into Q3.
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Old Jun 27, 19, 5:35 pm
  #1598  
 
Join Date: May 2018
Posts: 4
i'm on the same boat, 5x50 DL gc purchased on June 21 with Aspire card, no reimbursement yet, meter hasn't moved neither.
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Old Jun 28, 19, 6:16 am
  #1599  
 
Join Date: May 2015
Posts: 54
I bought $50 gc using amex platinum on 6/24, and still no post and meter hasn't moved. I did already get my Saks gc reimbursed however and purchased that gc on the same day
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Old Jun 28, 19, 7:52 am
  #1600  
 
Join Date: Mar 2019
Posts: 101
Originally Posted by bradpitch92 View Post
I bought $50 gc using amex platinum on 6/24, and still no post and meter hasn't moved. I did already get my Saks gc reimbursed however and purchased that gc on the same day
Sometime today I plan on purchasing one (1) $100 egift card and see what happens. If I don't get reimbursed I plan to use it on an upcoming flight. Then I'll try the X$50. I'm hoping the $100 works as one poster reported so I can do another identical transaction after the first one is credited. Good luck to you and me
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Old Jun 28, 19, 1:14 pm
  #1601  
 
Join Date: Mar 2019
Posts: 101
Originally Posted by Global Adventurer View Post
Sometime today I plan on purchasing one (1) $100 egift card and see what happens. If I don't get reimbursed I plan to use it on an upcoming flight. Then I'll try the X$50. I'm hoping the $100 works as one poster reported so I can do another identical transaction after the first one is credited. Good luck to you and me
Edit above: I just placed two (2) $100 electronic gift card orders (two separate transactions) on Delta (non-mobile) site. I'm impatient, so I'll see if they both post for a credit. If not, I will use it soon for an upcoming trip and try again purchasing 4 x $50 e-gift cards with separate transactions. Just trying to see if the $100 e-gift card works like the other poster indicated several posts back.

I'll report back when or if I'm credited.
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Old Jun 28, 19, 2:38 pm
  #1602  
 
Join Date: Feb 2012
Posts: 1,755
May I suggest that folks post their completed data points. I don't see much value in creating separate posts promising a DP in the future, but nothing useful at the time of posting.
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Old Jun 28, 19, 3:18 pm
  #1603  
 
Join Date: Feb 2016
Posts: 33
Was trying to use up my $250 aspire credit.

Purchased 1x$50 on 6/17. Posted 6/19. Reimbursed on 6/21.
Purchased 2x$50 (separate transactions) on 6/18. Posted 6/20. Reimbursed on 6/22.
Purchased 2x$50 (separate transactions) on 6/22. Posted 6/23. No reimbursement to date. Meter hasn't moved.
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Old Jun 28, 19, 3:37 pm
  #1604  
 
Join Date: Mar 2019
Posts: 101
Originally Posted by MaxVO View Post
May I suggest that folks post their completed data points. I don't see much value in creating separate posts promising a DP in the future, but nothing useful at the time of posting.
You have a good point there. I'm very guilty of blabbing a little too much without a confirmed data point. Never fear, I'll be back to post my confirmation soon
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Old Jun 28, 19, 4:39 pm
  #1605  
 
Join Date: Aug 2018
Posts: 20
Originally Posted by EasternTraveler View Post
Amex platinum, purchased 6/1, posted 6/12 1x $100 eGift
Caveat emptor!

I had a 6/13 posted $100 eGift card that was credited successfully a day later. I thought the coast was clear and went ahead and ordered up three more $100 eCards across three different cards -- and none of them made the airlines incidentals credit cut.
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