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Airline fee $250/$200/$100 reimbursement reports: DL only

Airline fee $250/$200/$100 reimbursement reports: DL only

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Old Jun 13, 19, 11:21 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: Zorak
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This thread is a continuation of: Airline fee $200/$100 reimbursement reports: DL only [2011 - 2015]
  • Caution: two reports on 12.16.2017 indicate that Delta outsourced some gift card processing.
  • Further reports suggest that only giftcards purchased through the mobile site are processed by CashStar.
  • If the merchant is not Delta Airlines the purchase will not be reimbursed. Do not use the mobile site to purchase. Use this direct link.


Read this primer first
  • In the Amex Membership Rewards family, both the Consumer and Business versions of the Platinum and Centurion cards qualify for a $200 airline credit. The Premier Rewards Gold (PRG) card is eligible for a $100 airline credit.
  • You must click here to select Delta as your enrolled airline before you make a reimbursable purchase, else the benefit won't apply. The feature is activated immediately upon airline designation.
  • If you've selected DL in the past and don't wish to change airlines, there's no need to select again; current selection rolls into future years until modified.
  • Reimbursed incidental charges have included baggage and other service fees, award and change fees (e.g., standby, SDC), taxes, in-flight purchases (not WiFi), lounge access fees, EC upgrade (seat assignment) fees, priority boarding fees, Delta mileage booster fees, and DL eGift Cards/eCerts (see section below). Charges not posted by Delta (e.g., partners) are not eligible. Note that the Global Entry fee reimbursement is a separate benefit in addition to the $200 Delta incidentals reimbursement.The T&Cs state the eligible charges, but YMMV, so don't call and ask.
  • The credit is per account, not per card. If the main account has authorized users with additional cards, eligible charges may still be made on those cards, but they'll count jointly towards the same account limit.
  • Credits are capped per calendar year, meaning you could tap the full amount on Dec 31st and again on Jan 1st in the extreme. Transaction date, not posting date, determines the year. Note: This is not my experience. I purchased Dec 31, 2016, posted Jan 1, 2017 and went against my 2017 credit. (TheMadBrewer)
  • You will get a partial credit to bring your total annual reimbursements to the limit exactly if a qualifying charge takes you past the limit.
  • Credit posting delays range from several business days (typical) to several weeks (seen in Oct 2015). The T&Cs state that it could take up to four weeks, so wait at least that long before worrying, and certainly don't contact Amex prematurely. After four weeks, if you've read this Wiki carefully and posted here seeking assistance but the credit still has not arrived, consider chatting with Amex online. Politely mention the "Delta extras" you thought would be reimbursed within four weeks and they'll handle it.

non Gift Card options
  • Recent data points indicate or confirm that any sort of add/collect, including difference in fare when changing flights, and accepting an FCM offer, also trigger the credit and will be reimbursed; this may (insufficient data) only happen if the additional amount collected is below the annual reimbursement limit for the card.
  • Relevantly, split tender where you partially pay with a gift card, existing credit, VDB voucher etc. and partly charged to your card, are processed by DL as an add/collect and trigger the credit per above.
  • Thus if you anticipate actually buying, say, a $200 DL ticket, you could buy a single $50 gift card (will be reimbursed for $50), then buy the ticket using $50 GC and $150 on your card (the $150 will be reimbursed separately)
eGift Card (eCert) details
  • Delta eGift Cards (eCerts) have been reimbursed in practice, even though technically they do not meet the criteria listed by Amex for reimbursement. The name on the eCerts doesn't matter and need not match your card, but you must purchase using an eligible Amex card and meet the other criteria detailed in this Wiki.
  • Denominations over $50 will not generate the credit. Multiple $50 eCerts will. The smallest denomination available is $50.
  • To order, use this direct link to the eGift cert order page, or navigate via Delta.com>Shop>eGift Certificate.
  • No need to place separate orders using multiple carts/checkouts. By adding multiple certs to one order (e.g., 4 x $50), even though they are in the same cart, the certs will post as separate transactions and still generate a credit for each.
  • eCert purchases may initially authorize (show pending) as ticket purchases before posting to (finalize on) your statement. Multiple-eCert orders may authorize the combined value as a single pending ticket purchase. Don't worry; they'll post later as separate eCert charges in the qualifying amounts.
  • eCerts are generated instantly, but the codes are not valid for use until 72 hours after purchase, so don't order expecting to use them in a pinch.
  • A maximum of three eCerts may be redeemed per online transaction. Splitting a round-trip into two one-ways will allow you to use additional eCerts, but in some cases two one-ways may cost more than a single roundtrip so compare carefully to decide whether using more than 3 certs on a single trip is worthwhile.
  • If purchasing a ticket for more than 1 person, splitting the purchase into a separate transaction for each person would also allow the use of more than 3 certs on a single trip at (usually) no additional cost. However this could have an adverse effect on ability to upgrade, upgrade priority, and other elite benefits, and on the likelihood of being reaccommodated on the same flight in the event of a flight cancellation.
  • There is one recent REPORT of a telephone agent allowing more than three eCerts to be used when purchasing one ticket.
  • eCerts do not expire. Their T&Cs are listed here.
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Old May 18, 19, 3:35 pm
  #1546  
 
Join Date: May 2019
Posts: 1
DP 5/18/19

5/13: selected Delta as my airline, immediately bought 4 $50 GC through the desktop site.

5/15: converted to 4 separate transactions

5/18: reimbursed
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Old May 19, 19, 4:33 pm
  #1547  
 
Join Date: Sep 2006
Location: Teaneck, NJ
Programs: SPG Gold, HHonors Gold, IHG Platinum, Marriott Silver
Posts: 644
$50 5/16, reimbursed 5/18
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Old May 19, 19, 4:40 pm
  #1548  
formerly willbbiddy
 
Join Date: Nov 2017
Posts: 81
Messed up on mother's day and selected dl about 5 minutes after buying 4x50. Checked today, credited.
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Old May 19, 19, 11:31 pm
  #1549  
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I hate to sound like a jerk, but..... all of these recent GC data points aren't really useful. The system has worked the same way it has for years.

It's tantamount to saying DP: I arrived at a Centurion Lounge 2 hours before boarding. I presented my boarding pass and card. I was allowed access.

Well yeah, that's how it works. A useful DP would be somebody who has bought on desktop for $50, waited a week, and has NOT BEEN REIMBURSED. Or literally any other non-GC related discussion.
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Old May 20, 19, 12:50 am
  #1550  
nrr
 
Join Date: Jul 2003
Programs: AA Executive Platinum; 2MM AA Delta Platinum
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Originally Posted by krazykanuck View Post
I hate to sound like a jerk, but..... all of these recent GC data points aren't really useful. The system has worked the same way it has for years.

It's tantamount to saying DP: I arrived at a Centurion Lounge 2 hours before boarding. I presented my boarding pass and card. I was allowed access.

Well yeah, that's how it works. A useful DP would be somebody who has bought on desktop for $50, waited a week, and has NOT BEEN REIMBURSED. Or literally any other non-GC related discussion.
I had an issue with being credited for a GC purchase on 2/1/19, others also had issues for dl purchased on 2/1/19. At that time posts in this thread thought GC credit was OVER. So its reassuring to see confirmations that things are back to normal.
AA gift cards are NOT being credited due to a change in coding by AA.
PS: I had to call AMEX to manually get credited.
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Old May 20, 19, 4:25 am
  #1551  
mia
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Originally Posted by krazykanuck View Post
.... these recent GC data points aren't really useful.
.
They are useful because gift card reimbursements are excluded by rule. These reports confirm that the rule is still not enforced as written. That's very different than confirming that a lounge access rule is enforced.
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Old May 20, 19, 6:35 pm
  #1552  
 
Join Date: Nov 2013
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Originally Posted by mia View Post
They are useful because gift card reimbursements are excluded by rule. These reports confirm that the rule is still not enforced as written. That's very different than confirming that a lounge access rule is enforced.
I agree -- by checking the AA thread you'd find they "fixed the glitch" mid-year.
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Old May 21, 19, 11:06 pm
  #1553  
 
Join Date: Dec 2014
Location: SIN/BOS
Programs: OZ Diamond Plus
Posts: 920
Seems like tickets <$100 (or maybe more?) are reimbursed as well — bought a flight for $193.30, used 2x $50 gift cards and charged the rest to my Amex Plat, $93.30 charge posted 5/8 and fully reimbursed 5/9
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Old May 29, 19, 10:01 am
  #1554  
 
Join Date: May 2019
Posts: 3
Purchase 4x$50 5/25
Posted 5/28
Reimbursed 5/29
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Old May 31, 19, 9:48 am
  #1555  
 
Join Date: Dec 2016
Posts: 2
I purchased 4x$50 cards in a single transaction per the instructions above on 5/24. It billed to my Platinum as a single $200 transaction and I was NOT re-imbursed :-(.

However, when I booked my two tickets, the Delta agent via Facebook Messenger, used all 4 gift cards on one of the two tickets I bought and the balance due was $126. Amex credited me back the $126 so I "ate" $74 in this transaction but still have $74 I can use later. My advice, just make them 4 separate transactions to be safe.
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Old May 31, 19, 9:57 am
  #1556  
mia
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Originally Posted by djseto View Post
I purchased 4x$50 cards in a single transaction per the instructions above on 5/24. It billed to my Platinum as a single $200 transaction and I was NOT re-imbursed :-(.

....
Did you make this purchase from a phone or tablet?
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Old Jun 2, 19, 4:51 pm
  #1557  
 
Join Date: May 2019
Posts: 5
Originally Posted by djseto View Post
I purchased 4x$50 cards in a single transaction per the instructions above on 5/24. It billed to my Platinum as a single $200 transaction and I was NOT re-imbursed :-(.

However, when I booked my two tickets, the Delta agent via Facebook Messenger, used all 4 gift cards on one of the two tickets I bought and the balance due was $126. Amex credited me back the $126 so I "ate" $74 in this transaction but still have $74 I can use later. My advice, just make them 4 separate transactions to be safe.
Wish I saw this. I just tried the 4x50 and it's was one transaction for $200. :-( I need about $500 to cover the trip so I probably should just buy 4 more one at a time and then book the flights that way. I was hoping to get the $250 credit and then use the rest of the transaction on my Citi Prestige for 5x points. Guess that's what happens when you don't scroll all the way down. :-S
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Old Jun 3, 19, 7:35 pm
  #1558  
 
Join Date: May 2015
Posts: 27
Originally Posted by andym129 View Post
Wish I saw this. I just tried the 4x50 and it's was one transaction for $200. :-( I need about $500 to cover the trip so I probably should just buy 4 more one at a time and then book the flights that way. I was hoping to get the $250 credit and then use the rest of the transaction on my Citi Prestige for 5x points. Guess that's what happens when you don't scroll all the way down. :-S
Do you purchase with computer or phone?
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Old Jun 4, 19, 11:46 am
  #1559  
 
Join Date: Dec 2017
Posts: 2
Originally Posted by djseto View Post
I purchased 4x$50 cards in a single transaction per the instructions above on 5/24. It billed to my Platinum as a single $200 transaction and I was NOT re-imbursed :-(.

However, when I booked my two tickets, the Delta agent via Facebook Messenger, used all 4 gift cards on one of the two tickets I bought and the balance due was $126. Amex credited me back the $126 so I "ate" $74 in this transaction but still have $74 I can use later. My advice, just make them 4 separate transactions to be safe.
same happened to me. 5/31 4x$50 showed up as one $200 charge. No credit. Purchase was made on a laptop.
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Old Jun 4, 19, 11:49 am
  #1560  
stc
 
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Originally Posted by DMario View Post


same happened to me. 5/31 4x$50 showed up as one $200 charge. No credit. Purchase was made on a laptop.
Did you use the link in the Wiki? https://www.delta.com/egift/eGiftPur...t_Launch[*
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