Benefits at property which left FHR after booking? (SLS South Beach)
Jan 17, 2016, 8:30 am
#1
Original Poster
Join Date: Sep 2012
Programs: BA exec club. Priority Club, Hilton honors, spg,
Posts: 33
Benefits at property which left FHR after booking? (SLS South Beach)
I have a reservation next week for SLS South Beach booked through Amex Fine Hotels & Resorts programme back in October. I believe that SLS is no longer part of the programme. I have heard nothing so assume that my booking is still good and will be honoured.
Has anyone had any experience of this happening?
Has anyone had any experience of this happening?
Jan 17, 2016, 9:43 am
#2
Suspended
Join Date: Oct 2003
Location: New York, NY
Programs: Delta - Gold; Starwood - Platinum; HHonors - Diamond & Avis Preferred
Posts: 10,869
I have a reservation next week for SLS South Beach booked through Amex Fine Hotels & Resorts programme back in October. I believe that SLS is no longer part of the programme. I have heard nothing so assume that my booking is still good and will be honoured.
Has anyone had any experience of this happening?
Has anyone had any experience of this happening?
Feb 6, 2016, 8:51 pm
#5
Join Date: Dec 2000
Location: Seat 1A
Programs: Non-status paid F/J (best value for $$$)
Posts: 4,124
From the point of view of a hotel, the FHR rates are just like any other special package rates that the hotel offers.
As long as you booked that "special package" while it is offered, even if the hotel decides to no longer offer these "special package" rates, they will still have to honor it.
The only difference with Amex FHR is that the hotel can only market them via AMEX travel services.
As long as you booked that "special package" while it is offered, even if the hotel decides to no longer offer these "special package" rates, they will still have to honor it.
The only difference with Amex FHR is that the hotel can only market them via AMEX travel services.