Does Amex Android app not have push notifications for alerts ?
#1
formerly known as s2kdriver80
Original Poster
Join Date: Nov 2014
Location: Long Island, New York, USA (JFK <--> OTP)
Programs: Delta SkyMiles, SPG, Marriott Rewards, Amex MR, Chase UR
Posts: 317
Does Amex Android app not have push notifications for alerts ?
Chase gives you options to enable email and push for various account-related events, via both the website and the mobile app.
Unless I'm looking in the wrong places, I can't find any way to enable push notifications for my Amex accounts. Anyone else missing this functionality?
Unless I'm looking in the wrong places, I can't find any way to enable push notifications for my Amex accounts. Anyone else missing this functionality?
#3
A FlyerTalk Posting Legend; Moderator: American Express, Capital One, Citi, Chase, Credit Card Programs, Diners Club, Signatures
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,884
There is more than one version of americanexpress.com, but for my personal cards this sequence works:
There are several categories of Alerts. Be sure to scroll down to click [Save] before leaving the page.
- americanexpress.com
- login
- Update Contact Information
- Account Alerts
- Manage Account Alerts
There are several categories of Alerts. Be sure to scroll down to click [Save] before leaving the page.
#4
Join Date: Oct 2014
Location: JFK / LGA
Posts: 124
Chase gives you options to enable email and push for various account-related events, via both the website and the mobile app.
Unless I'm looking in the wrong places, I can't find any way to enable push notifications for my Amex accounts. Anyone else missing this functionality?
Unless I'm looking in the wrong places, I can't find any way to enable push notifications for my Amex accounts. Anyone else missing this functionality?
Menu -> Settings -> Push Notifications -> Manage Settings
#6
formerly known as s2kdriver80
Original Poster
Join Date: Nov 2014
Location: Long Island, New York, USA (JFK <--> OTP)
Programs: Delta SkyMiles, SPG, Marriott Rewards, Amex MR, Chase UR
Posts: 317
There is more than one version of americanexpress.com, but for my personal cards this sequence works:
There are several categories of Alerts. Be sure to scroll down to click [Save] before leaving the page.
- americanexpress.com
- login
- Update Contact Information
- Account Alerts
- Manage Account Alerts
There are several categories of Alerts. Be sure to scroll down to click [Save] before leaving the page.
#7
formerly known as s2kdriver80
Original Poster
Join Date: Nov 2014
Location: Long Island, New York, USA (JFK <--> OTP)
Programs: Delta SkyMiles, SPG, Marriott Rewards, Amex MR, Chase UR
Posts: 317
On my Android, there is a "notifications" area and settings for each card. For the Platinum and PRG, the only option available is "use points opportunities" for using points as charges. For the Delta Platinum, no alert options. Weird.
#8
Join Date: Dec 2006
Location: SNA
Programs: Bonvoy LTTE/AMB, AmEx Plat, National EE, WN A-List, CLEAR+, Covid-19
Posts: 4,957
I get a form of "Push Notifications" by having AmEx text the alerts to my Google Voice number (AmEx texting to GV finally works now!). GV is my preferred text application as it's cross-platform (all my phones and tablets and via a browser) and is IP-based (so it works when I'm outside the US or my phone's coverage area).
#9
A FlyerTalk Posting Legend; Moderator: American Express, Capital One, Citi, Chase, Credit Card Programs, Diners Club, Signatures
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,884
Apparently there is a technical distinction between an email or text message which is pushed to my phone by American Express, and the type of alert you have in mind. Please explain how it differs, and why you prefer it.
#10
formerly known as s2kdriver80
Original Poster
Join Date: Nov 2014
Location: Long Island, New York, USA (JFK <--> OTP)
Programs: Delta SkyMiles, SPG, Marriott Rewards, Amex MR, Chase UR
Posts: 317
Sorry, I meant push as in via the Amex Android app. A simple sound notification to signify that an event occurred on the account. The same way FB, Twitter, LinkedIn, etc generate alerts. Don't like cluttering up my email and text inboxes with stuff I don't need stored. I like the way the Chase app handles this.
#11
Join Date: Oct 2008
Location: New York, NY
Programs: SPG Plat. AA Plat. UA Gold
Posts: 236
- Acknowledging the notification will open the Amex app (not an Amex website) and in some cases take you directly to the relevant transaction in the app (if enabled by Amex).
- Push doesn't rely on the email or mobile number that Amex has on file for you, it's only necessity is that the app is installed. Handy when traveling and using foreign sim cards or if the email you use with Amex isn't on your phone.
- Push is generally immediate, when compared with email, which depending on your email settings, can be received with some delay which could be problematic for alerts about 'suspicious' activity, especially if you're abroad using a different number and the only contact mechanism that Amex can reach you by is email.
It should also be noted that Amex does support Push, especially via Apple Pay on iPhones. I have my Amex cards enabled for ApplePay and whenever I use my Amex card for a purchase, whether via tapping my phone to pay or swiping my physical card, I get a push notification to my iPhone 6 with the merchant and transaction amount.
This is actually much better than Citi or Chase which only send alerts to ApplePay if you use ApplePay to tap to pay.
#12
Join Date: Aug 2006
Location: East Bay Northern California
Programs: Platinum Card Rewards
Posts: 123
I agree with Islandguy84.
Since I set up Apple Pay on my iPhone all my Amex transactions show up. Also additional recent transactions show up if I tap the info button in Passbook.
Since I set up Apple Pay on my iPhone all my Amex transactions show up. Also additional recent transactions show up if I tap the info button in Passbook.
#13
A FlyerTalk Posting Legend; Moderator: American Express, Capital One, Citi, Chase, Credit Card Programs, Diners Club, Signatures
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,884
Instructions for enabling iOS and Android push Notifications:
To review or update your contact information and enroll in SMS (Mobile Messaging) alerts, follow these steps:
Log into your account
Once logged in, click on Profile Information
Click on the + sign to See Details or Edit to update your information
To enable Push Notifications in your mobile app, follow these steps:
iPhone - Initial Enrollment
Download/Update latest Amex App from App store
Select I Agree in End User Agreement
Log into your account
Click OK to the Notifications pre-consent
Click OK to the Push Notifications consent
iPhone - Reenroll
Go to Settings, then Notifications,select Amex
Turn Notification Center ‘On’
Select either Banner or Alerts in Alerts Style
Log on to Amex app. Enrollment will NOT be updated unless you login.
Android - Initial Enrollment
Download/Update latest Amex App from App store
Select I Agree in End User Agreement
Log on to your account
Select Agree in Push Notifications consent
Android - Reenroll
Log on to Amex App
Go to More Mobile Services
Go to Push Notification Settings
Log into your account
Once logged in, click on Profile Information
Click on the + sign to See Details or Edit to update your information
To enable Push Notifications in your mobile app, follow these steps:
iPhone - Initial Enrollment
Download/Update latest Amex App from App store
Select I Agree in End User Agreement
Log into your account
Click OK to the Notifications pre-consent
Click OK to the Push Notifications consent
iPhone - Reenroll
Go to Settings, then Notifications,select Amex
Turn Notification Center ‘On’
Select either Banner or Alerts in Alerts Style
Log on to Amex app. Enrollment will NOT be updated unless you login.
Android - Initial Enrollment
Download/Update latest Amex App from App store
Select I Agree in End User Agreement
Log on to your account
Select Agree in Push Notifications consent
Android - Reenroll
Log on to Amex App
Go to More Mobile Services
Go to Push Notification Settings
Last edited by mia; Feb 13, 2015 at 12:17 pm