Jan 24, 2019, 7:51 am
Last edit by: mia
Policy Changes effective March 22, 2019
Source: https://thecenturionlounge.com/info/access/
NOTE: FOR PLATINUM CARD MEMBERS ONLY
The Centurion Lounge is a day of departure lounge. We will not admit arriving Platinum Card Members with boarding passes for flights that have just landed. We will admit Platinum Card Members with layovers or connecting flights who produce proof of connecting flight.
We will not admit Platinum Card Members more than 3 hours before the departure time on the Platinum Card Member’s same-day, confirmed boarding pass. This does not apply to Platinum Card Members with a connecting flight.
We will admit children under 2 years of age free of charge, provided an accompanying parent or guardian is able to produce a “lap infant” boarding pass or proof of age
The Centurion Lounge is a day of departure lounge. We will not admit arriving Platinum Card Members with boarding passes for flights that have just landed. We will admit Platinum Card Members with layovers or connecting flights who produce proof of connecting flight.
We will not admit Platinum Card Members more than 3 hours before the departure time on the Platinum Card Member’s same-day, confirmed boarding pass. This does not apply to Platinum Card Members with a connecting flight.
We will admit children under 2 years of age free of charge, provided an accompanying parent or guardian is able to produce a “lap infant” boarding pass or proof of age
Centurion Lounge crowding (2015-2019)
Oct 25, 2018, 12:00 pm
#1366
Suspended
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
I had a regular Amex Platinum for over 20 years. When my travel reduced last year, I got the Ameriprise Amex Platinum. One of my AUs visited a Centurion Lounge one time (with one guest).
Bottom line, despite your "logic", I got Ameriprise because of my reduced use of benefits. I'll likely get it again next year for the same reason. If my travel plans pick up, I'd have no issue ponying up the AF.
Bottom line, despite your "logic", I got Ameriprise because of my reduced use of benefits. I'll likely get it again next year for the same reason. If my travel plans pick up, I'd have no issue ponying up the AF.
Oct 26, 2018, 6:00 am
#1367
Join Date: Sep 2011
Posts: 1,857
Now you've changed your "point". Your "logic" wasn't about free benefits in general. Your "logic" specifically proclaimed with no doubt that Ameriprise Amex Platinum cardholders use the Centurion Lounges more frequently than vanilla Platinum cardholders. That's unsubstantiated and, in my specific case, completely false. Your repeated trolling on this topic here and in the Ameriprise thread would indicate that it's less "logic" than some form of axe to grind.
Oct 26, 2018, 8:42 am
#1368
Suspended
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
Now you've changed your "point". Your "logic" wasn't about free benefits in general. Your "logic" specifically proclaimed with no doubt that Ameriprise Amex Platinum cardholders use the Centurion Lounges more frequently than vanilla Platinum cardholders. That's unsubstantiated and, in my specific case, completely false. Your repeated trolling on this topic here and in the Ameriprise thread would indicate that it's less "logic" than some form of axe to grind.
My point also isn't "completely false" in your "specific case." You got the Ameriprise for the free benefits for you and your AUs, and you plan to close the current one and get a new one next year to keep the gravy train rolling.
Oct 26, 2018, 11:34 am
#1369
Join Date: Mar 2011
Location: BDL, JFK
Posts: 658
As this is the Centurian lounge crowding thread let me add another data point. Wife and I now alternate Ameriprise cards and have had them for 4 years. Have yet to enter a Centurian lounge though we fly a lot. From BDL we use the Escape lounge a lot. On 2 recent international trips all were in J or F so we used Admirals Club., BA lounge, VIP lounge(MAD) and Marco Polo lounge (VCE). We fly J and F because there is a loophole in the Citi AAdvantage card that allows for an infinite churn and we fly on points.
However I just realized we will be flying F from MIA to BDL in December. I think we will hit up the MIA Centurian lounge there in the late afternoon. If it’s crowded I’ll come back here and complain indignantly.
However I just realized we will be flying F from MIA to BDL in December. I think we will hit up the MIA Centurian lounge there in the late afternoon. If it’s crowded I’ll come back here and complain indignantly.
Oct 26, 2018, 11:57 am
#1370
Suspended
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
As this is the Centurian lounge crowding thread let me add another data point. Wife and I now alternate Ameriprise cards and have had them for 4 years. Have yet to enter a Centurian lounge though we fly a lot. From BDL we use the Escape lounge a lot. On 2 recent international trips all were in J or F so we used Admirals Club., BA lounge, VIP lounge(MAD) and Marco Polo lounge (VCE). We fly J and F because there is a loophole in the Citi AAdvantage card that allows for an infinite churn and we fly on points.
However I just realized we will be flying F from MIA to BDL in December. I think we will hit up the MIA Centurian lounge there in the late afternoon. If it’s crowded I’ll come back here and complain indignantly.
However I just realized we will be flying F from MIA to BDL in December. I think we will hit up the MIA Centurian lounge there in the late afternoon. If it’s crowded I’ll come back here and complain indignantly.
Oct 26, 2018, 7:25 pm
#1371
Join Date: Sep 2011
Posts: 1,857
Oct 26, 2018, 9:39 pm
#1372
Suspended
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
This was the advice that @mia posted after you trolled the Ameriprise thread with unsubstantiated claims. I'll heed his advice here too.
LOL. What was that you were saying about “trolling” threads?
Oct 27, 2018, 9:11 am
#1373
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
Moderator action
Discussion of the Centurion Lounge at LGA moved:
https://www.flyertalk.com/forum/amer...st-2014-a.html
https://www.flyertalk.com/forum/amer...st-2014-a.html
Oct 29, 2018, 7:31 pm
#1374
Join Date: Nov 2007
Programs: Marriott Bonvoy Platinum, Hilton Honors Diamond, Delta Gold
Posts: 4,347
Oct 29, 2018, 9:14 pm
#1375
Join Date: May 2018
Location: Chicago
Programs: AA Plat Pro, HH Gold, Marriott Gold
Posts: 124
I would bet it has to do with mailers where the 24 month open/close terms are not included, so you can continue to open accounts and receive the sign up bonus.
Oct 30, 2018, 7:34 am
#1376
Join Date: Mar 2011
Location: BDL, JFK
Posts: 658
Last edited by Robl; Oct 30, 2018 at 9:24 am Reason: wrong link
Dec 3, 2018, 9:08 pm
#1377
Join Date: Aug 2001
Location: SFO
Programs: AC SE, AA EXP MM, UA Gold MM, Hyatt Glob, Marriott Titanium, HH Dia, IHG Plat
Posts: 4,777
Centurion Lounge Access Restrictions (Departing Flights Only, <=3 Hours in Advance)
On my last few visits to the Centurion Lounges in SFO and SEA, the above restrictions were in effect. Amex didn't communicate the changes to cardmembers via e-mail or otherwise. They were inconvenient for me.
Questions:
Questions:
- Are these restrictions permanently in effect at popular airports like SFO, SEA, LAS and MIA? I haven't visited when they weren't being enforced. If not, what days and times are the lounges less likely to be restricted?
- Can you phone individual lounges to get real-time information before schlepping to the lounge?
Dec 3, 2018, 9:19 pm
#1378
FlyerTalk Evangelist
Join Date: Jul 2008
Location: IAH
Programs: DL DM, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
Posts: 12,790
Permanently in effect? No. This policy is relatively new, the first mention of it I think was around Memorial Day or 4th of July long weekends. I've seen the signs at DFW as I was exiting when they weren't there as I entered. I've seen the signs exist at my home lounge of IAH. The 3 hour signs were behind the desk like huddled warriors ready to deploy to outside the blue door at a moments notice.
I don't believe there is a way to phone the lounges, or if there is, the phone numbers don't seem to be public knowledge otherwise I'm sure they would have found their way into the respective lounge threads by now.
I don't believe there is a way to phone the lounges, or if there is, the phone numbers don't seem to be public knowledge otherwise I'm sure they would have found their way into the respective lounge threads by now.
Dec 4, 2018, 7:01 am
#1379
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
Correct, the reports are scattered across the individual lounge threads, but see HERE. The original restriction was 2 hours before departure, now 3 hours.
Published here: https://thecenturionlounge.com/info/faq
Published here: https://thecenturionlounge.com/info/faq
Depending on capacity, we may limit lounge access to within 3 hours of boarding pass departure time to ensure that all guests have an exceptional experience.
Dec 6, 2018, 9:49 am
#1380
Join Date: Nov 2016
Location: On a plane or a beach
Programs: Yes
Posts: 3,151
I visit this lounge very frequently and I have always seen the sign up since October. I have even spoken with AMEX Platinum Customer Service regarding the 3 hour restriction, and their statement was that the lounge was under the restriction at all hours.
The lounge agents only seem to care so far as to enforce the rule. For example, I attempted to enter the lounge on a Thursday AM and my flight boarding time was 3 hours away, but I was declined because they are strictly enforcing 3 hours prior to departure time. I simply asked if I changed my travel plans to an earlier flight to meet that requirement if I would be permitted entrance, and they confirmed yes. So, I booked a fully refundable ticket to a different destination on a flight with departure at T-2 hours and presented the boarding pass. They scanned it and let me in.
The rule doesn't make as much sense when you consider that they don't remove anyone staying longer than three hours, or if your flight is delayed for any period of time they let you stay with no restrictions.
The lounge agents only seem to care so far as to enforce the rule. For example, I attempted to enter the lounge on a Thursday AM and my flight boarding time was 3 hours away, but I was declined because they are strictly enforcing 3 hours prior to departure time. I simply asked if I changed my travel plans to an earlier flight to meet that requirement if I would be permitted entrance, and they confirmed yes. So, I booked a fully refundable ticket to a different destination on a flight with departure at T-2 hours and presented the boarding pass. They scanned it and let me in.
The rule doesn't make as much sense when you consider that they don't remove anyone staying longer than three hours, or if your flight is delayed for any period of time they let you stay with no restrictions.
Last edited by anteater; Dec 6, 2018 at 10:17 am