Last edit by: mia
Policy Changes effective March 22, 2019
Source: https://thecenturionlounge.com/info/access/
NOTE: FOR PLATINUM CARD MEMBERS ONLY
The Centurion Lounge is a day of departure lounge. We will not admit arriving Platinum Card Members with boarding passes for flights that have just landed. We will admit Platinum Card Members with layovers or connecting flights who produce proof of connecting flight.
We will not admit Platinum Card Members more than 3 hours before the departure time on the Platinum Card Member’s same-day, confirmed boarding pass. This does not apply to Platinum Card Members with a connecting flight.
We will admit children under 2 years of age free of charge, provided an accompanying parent or guardian is able to produce a “lap infant” boarding pass or proof of age
The Centurion Lounge is a day of departure lounge. We will not admit arriving Platinum Card Members with boarding passes for flights that have just landed. We will admit Platinum Card Members with layovers or connecting flights who produce proof of connecting flight.
We will not admit Platinum Card Members more than 3 hours before the departure time on the Platinum Card Member’s same-day, confirmed boarding pass. This does not apply to Platinum Card Members with a connecting flight.
We will admit children under 2 years of age free of charge, provided an accompanying parent or guardian is able to produce a “lap infant” boarding pass or proof of age
Centurion Lounge crowding (2015-2019)
#1396
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
But, some (many? all?) airlines do have a clause in the CoC that prohibit the purchase of tickets which one has no intention of flying.
How difficult would it be to generate a fake boarding pass for this purpose? It's not like Amex has access to the airline's system (so they have no way of actually verifying the information on the barcode), and the information encoded in the barcode is minimal. Replacing a digital barcode with a generated one that has "today's" information on it should be trivial -- you could probably write an app that does that in under a day if you know what you're doing.
#1397
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 21,600
FWIW, I did not see the three hour sign at SFO yesterday morning upon arrival from HKG. Nevertheless, I proceeded right past and to the Polaris lounge.
#1398
FlyerTalk Evangelist
Join Date: Aug 2001
Location: RSW
Programs: Delta - Silver; UA - Silver; HHonors - Diamond; IHG - Spire Ambassador; Marriott Bonvoy - Titanium
Posts: 14,185
Or maybe Amex should adopt the DL policy of no free guests, pay a per person fee whether they're your spouse or your kid or your friend that you don't like that much anyway. Because the DL policy for Plats isn't "no guests", it's "no guests for free". Big difference.
I don't even bother going to the Amex lounge at SEA if I'm flying DL.
I don't even bother going to the Amex lounge at SEA if I'm flying DL.
#1399
FlyerTalk Evangelist
Join Date: Apr 2001
Location: NYC
Posts: 27,226
Exploiting fare rules
Reservations made to exploit or circumvent fare and ticket rules are strictly prohibited.Examples include (but are not limited to):
- Purchase a ticket without intending to fly all flights to gain lower fares (hidden cities)
- Buy a ticket without intent to travel, including to gain access to our airport lounges or other facilities
#1400
FlyerTalk Evangelist
Join Date: Jul 2008
Location: IAH
Programs: DL DM, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
Posts: 12,784
It seems to be more of an afternoon/evening thing, from posts I've seen about SFO and DFW. The sign was out when I was at SFO a few hours after you. About 4 pm on Tuesday, had no issue grabbing a seat at the bar.
#1401
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
FWIW I think the SEA SC is vastly superior to the SEA CL. The food is also above average at that SC so had you followed their advice it wouldn't have been an awful thing.
#1402
Join Date: Oct 2017
Programs: DL Plat
Posts: 352
new centurion access rules
While these rules seem to have been unofficial before they are becoming official:
https://pointsmilesandmartinis.board...140.1547741237
Loss of access on arrival is a huge downgrade for me. Always stop by a lounge when I arrive to use the bathroom and maybe grab an espresso/water.
https://pointsmilesandmartinis.board...140.1547741237
Loss of access on arrival is a huge downgrade for me. Always stop by a lounge when I arrive to use the bathroom and maybe grab an espresso/water.
#1403
Join Date: Apr 2012
Location: SFO
Programs: AS MVP Gold 75K, UA Gold, Marriott LTT, Avis President's Club
Posts: 1,539
I don't mind the departure rule. However, getting a quick bite and a drink on arrival was nice. Especially the showers coming off a redeye.
#1404
Join Date: Mar 2018
Programs: UA 1K, AA EXP. Hilton Diamond
Posts: 1,129
This a big devaluation. No other way to view it.
#1405
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,952
#1406
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,421
The arrival rule though, yeah that one hurts all around. I can't imagine that arrival passengers were loitering so long to cause disruption to other passengers, so it must just be cost savings. How many thousands of pax a day not having that coffee, drink, or bite to eat?
#1407
Join Date: May 2018
Location: Chicago
Programs: AA Plat Pro, HH Gold, Marriott Gold
Posts: 124
Why penalize the actual cardholder with no longer allowing same day, post arrival access? If they either reduced guest access to 1 or only allotted a certain amount of guest passes per year, that would greatly reduce some of the crowding issues.
#1408
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,952
It sounds as if this has been addressed:
My reading is that the three hour rule applies to originating passengers, but not to connecting passengers.
The Centurion Lounge will welcome Platinum Card Members who arrive within 3 hours or less prior to their original scheduled departure time or can provide proof of a connecting flight. Card Members who arrive at the Centurion Lounge as their final destination will no longer be permitted entry.
#1409
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,421
#1410
Join Date: Oct 2013
Location: KEWR
Programs: UA 1K, HH Diamond, SPG/Marriott Gold, Hyatt Plat, National Exec, GE/Nexus
Posts: 501
How can you distinguish between a connecting flight vs. originating flight? Show previous boarding pass?