Last edit by: mia
Policy Changes effective March 22, 2019
Source: https://thecenturionlounge.com/info/access/
NOTE: FOR PLATINUM CARD MEMBERS ONLY
The Centurion Lounge is a day of departure lounge. We will not admit arriving Platinum Card Members with boarding passes for flights that have just landed. We will admit Platinum Card Members with layovers or connecting flights who produce proof of connecting flight.
We will not admit Platinum Card Members more than 3 hours before the departure time on the Platinum Card Members same-day, confirmed boarding pass. This does not apply to Platinum Card Members with a connecting flight.
We will admit children under 2 years of age free of charge, provided an accompanying parent or guardian is able to produce a lap infant boarding pass or proof of age
The Centurion Lounge is a day of departure lounge. We will not admit arriving Platinum Card Members with boarding passes for flights that have just landed. We will admit Platinum Card Members with layovers or connecting flights who produce proof of connecting flight.
We will not admit Platinum Card Members more than 3 hours before the departure time on the Platinum Card Members same-day, confirmed boarding pass. This does not apply to Platinum Card Members with a connecting flight.
We will admit children under 2 years of age free of charge, provided an accompanying parent or guardian is able to produce a lap infant boarding pass or proof of age
Centurion Lounge crowding (2015-2019)
#1036
Join Date: Feb 2010
Location: ORD
Programs: US Air, UA BA LH AI DELTA MARRIOTT CHOICE SGP
Posts: 9,882
#1037
A FlyerTalk Posting Legend
Join Date: Feb 2001
Location: Berkeley, CA USA
Programs: Piggly Wiggly "Shop the Pig!" Preferred Shopper
Posts: 56,898
#1038
Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Diamond, Marriott Titanium, Hertz President's Circle, UA Silver, Mobile Passport Unobtanium
Posts: 6,187
#1039
Join Date: Jan 2015
Location: LHR
Programs: AA
Posts: 773
I don't know their situation, but apparently you do?
Pretty sure toddlers don't have their own plat cards. This is an obvious case of guesting gone out of control.
This kind of thing is what amex should be addressing. It's okay if they want to do it piecemeal, as long as they do it.
Pretty sure toddlers don't have their own plat cards. This is an obvious case of guesting gone out of control.
This kind of thing is what amex should be addressing. It's okay if they want to do it piecemeal, as long as they do it.
I have no stake in this because I have no kids, but I strongly suspect individual business travelers consume a lot more lounge space per card than families who travel for leisure once or twice a year.
#1040
Join Date: Feb 2010
Location: ORD
Programs: US Air, UA BA LH AI DELTA MARRIOTT CHOICE SGP
Posts: 9,882
#1041
Join Date: Apr 2017
Programs: AA, DL, Avis, Enterprise, National, IHG, HH, SPG/MR
Posts: 1,852
How often do you use the lounge? Because if youre in it on average more than the sum total of that family, youre more the problem than they are.
I have no stake in this because I have no kids, but I strongly suspect individual business travelers consume a lot more lounge space per card than families who travel for leisure once or twice a year.
I have no stake in this because I have no kids, but I strongly suspect individual business travelers consume a lot more lounge space per card than families who travel for leisure once or twice a year.
#1042
Original Poster
Join Date: Feb 2005
Location: Marin County, California
Programs: Amex Centurion
Posts: 412
I guess there is nothing I can say.
#1044
A FlyerTalk Posting Legend
Join Date: Feb 2001
Location: Berkeley, CA USA
Programs: Piggly Wiggly "Shop the Pig!" Preferred Shopper
Posts: 56,898
I think I follow you now. Six > one, therefore you should be free to live in the lounge, and that piggy family should find an Applebee's before their two family trips each year.
#1045
Join Date: Apr 2017
Programs: AA, DL, Avis, Enterprise, National, IHG, HH, SPG/MR
Posts: 1,852
An argument could (should) be made that it's too low for plats as well, but this is the first step on the way to addressing that.
#1046
Join Date: Feb 2010
Location: ORD
Programs: US Air, UA BA LH AI DELTA MARRIOTT CHOICE SGP
Posts: 9,882
So I've just read all 69 pages of this thread and to recap:
All business travelers appear to hate the following:
-Children
-Grandparents
-Latin Americans
-rainbows
-unicorns
Everyone else hates:
-Statistics that tell them they are inferior to business travelers
Did I sum it up about right?
All business travelers appear to hate the following:
-Children
-Grandparents
-Latin Americans
-rainbows
-unicorns
Everyone else hates:
-Statistics that tell them they are inferior to business travelers
Did I sum it up about right?
#1047
A FlyerTalk Posting Legend
Join Date: Feb 2001
Location: Berkeley, CA USA
Programs: Piggly Wiggly "Shop the Pig!" Preferred Shopper
Posts: 56,898
So we have group A and group B causing overcrowding problems. We should limit A's access and let B in however much they want. And by happy coincidence, you are in group B.
#1048
Join Date: Jan 2000
Posts: 3,011
Personally I think the changes should have been:
Platinum +1 guest
Centurion +2 and/or immediate family
Just an observation on my part but I was sitting near the entrance to IAH lounge on Monday and there appeared to be quite a few Plat +2's coming in.
Nobody was refused so either they weren't enforcing the no more day pass or there weren't any.
Platinum +1 guest
Centurion +2 and/or immediate family
Just an observation on my part but I was sitting near the entrance to IAH lounge on Monday and there appeared to be quite a few Plat +2's coming in.
Nobody was refused so either they weren't enforcing the no more day pass or there weren't any.
#1049
Join Date: Nov 2016
Posts: 156
there's no way they will limit plat visits. Centurion lounges are a marketing ploy to drive cardholder numbers. restricting centurion lounges diminishes the perceived value even if the freebie limit is more than they would ever use. It looks like amex would rather build larger lounges than cut into the perceived value.
#1050
Join Date: Apr 2017
Programs: AA, DL, Avis, Enterprise, National, IHG, HH, SPG/MR
Posts: 1,852
Sorry to disappoint, but there is nothing to be offended about here.