Jan 24, 2019, 7:51 am
Last edit by: mia
Policy Changes effective March 22, 2019
Source: https://thecenturionlounge.com/info/access/
NOTE: FOR PLATINUM CARD MEMBERS ONLY
The Centurion Lounge is a day of departure lounge. We will not admit arriving Platinum Card Members with boarding passes for flights that have just landed. We will admit Platinum Card Members with layovers or connecting flights who produce proof of connecting flight.
We will not admit Platinum Card Members more than 3 hours before the departure time on the Platinum Card Member’s same-day, confirmed boarding pass. This does not apply to Platinum Card Members with a connecting flight.
We will admit children under 2 years of age free of charge, provided an accompanying parent or guardian is able to produce a “lap infant” boarding pass or proof of age
The Centurion Lounge is a day of departure lounge. We will not admit arriving Platinum Card Members with boarding passes for flights that have just landed. We will admit Platinum Card Members with layovers or connecting flights who produce proof of connecting flight.
We will not admit Platinum Card Members more than 3 hours before the departure time on the Platinum Card Member’s same-day, confirmed boarding pass. This does not apply to Platinum Card Members with a connecting flight.
We will admit children under 2 years of age free of charge, provided an accompanying parent or guardian is able to produce a “lap infant” boarding pass or proof of age
Centurion Lounge crowding (2015-2019)
Oct 5, 2017, 12:37 pm
#1051
Join Date: Jul 2009
Location: Washington, DC
Programs: DL PM; IHG PlatAmb; Hilton Dia; Marriott Plat; Hyatt Discoverist
Posts: 7,320
Making assumptions about the motives of people who disagree with you may not be the best move. Perhaps people are just having a good faith disagreement about facts that neither side has actual data beyond observation on.
Oct 5, 2017, 12:51 pm
#1052
Join Date: Nov 2016
Posts: 156
without visit data this is all just disagreements based on conjecture. the fact that the holders of the data (amex) haven't instituted visit limits but rather increased the size of the lounges should say the most
Oct 5, 2017, 1:18 pm
#1053
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Oct 5, 2017, 1:18 pm
#1054
Join Date: Jul 2009
Location: Washington, DC
Programs: DL PM; IHG PlatAmb; Hilton Dia; Marriott Plat; Hyatt Discoverist
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It doesn't require making accusations about fellow community members lack of good faith.
Oct 5, 2017, 2:00 pm
#1055
Join Date: Apr 2017
Programs: AA, DL, Avis, Enterprise, National, IHG, HH, SPG/MR
Posts: 1,852
Because the data isn't publicly available, our experiences and observations are all we really have to go on, along with some intuitive inference.
Oct 5, 2017, 3:17 pm
#1056
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There are actually quite a few data points in this thread. And anyone who has visited CLs more than a dozen times probably has a good sense for the typical size and makeup of the crowds.
Oct 5, 2017, 5:21 pm
#1057
Join Date: Feb 2010
Location: ORD
Programs: US Air, UA BA LH AI DELTA MARRIOTT CHOICE SGP
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Oct 5, 2017, 6:17 pm
#1058
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I suspect there are one or more Amex reps watching this forum. If you want my thoughts, reps, I'm Andrew Dhuey. Pretty easy to contact me if you want to talk. Of course, I'm merely one Plat cardholder. But I have some marketing thoughts to share with you, for the price of $0/min.
Oct 5, 2017, 6:23 pm
#1059
Join Date: Apr 2017
Programs: AA, DL, Avis, Enterprise, National, IHG, HH, SPG/MR
Posts: 1,852
I suspect there are one or more Amex reps watching this forum. If you want my thoughts, reps, I'm Andrew Dhuey. Pretty easy to contact me if you want to talk. Of course, I'm merely one Plat cardholder. But I have some marketing thoughts to share with you, for the price of $0/min.
Oct 5, 2017, 6:31 pm
#1060
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Oct 5, 2017, 9:08 pm
#1061
Join Date: Feb 2014
Posts: 291
Sounds like this problem can be easily solved if they just put a scale by the front desk.
Weigh every business traveler that comes in and only admit families equal to the weight of the road warriors. That way both groups take up the same amount of space in the lounge. And absolutely no strollers allowed.
Weigh every business traveler that comes in and only admit families equal to the weight of the road warriors. That way both groups take up the same amount of space in the lounge. And absolutely no strollers allowed.
Oct 6, 2017, 6:35 am
#1062
Join Date: Sep 2011
Posts: 1,857
An effective study of lounge crowding involves statistics and industrial engineering concepts done in the aggregate.
Oct 6, 2017, 7:28 am
#1063
Join Date: Jul 2009
Location: Washington, DC
Programs: DL PM; IHG PlatAmb; Hilton Dia; Marriott Plat; Hyatt Discoverist
Posts: 7,320
Sounds like this problem can be easily solved if they just put a scale by the front desk.
Weigh every business traveler that comes in and only admit families equal to the weight of the road warriors. That way both groups take up the same amount of space in the lounge. And absolutely no strollers allowed.
Weigh every business traveler that comes in and only admit families equal to the weight of the road warriors. That way both groups take up the same amount of space in the lounge. And absolutely no strollers allowed.
Oct 6, 2017, 9:16 am
#1064
Join Date: Apr 2017
Programs: AA, DL, Avis, Enterprise, National, IHG, HH, SPG/MR
Posts: 1,852
Of course the aggregate is relevant, it's not your personal lounge. On any given day, you and all the other solo travelers just like you take up more space than that one family.
An effective study of lounge crowding involves statistics and industrial engineering concepts done in the aggregate.
An effective study of lounge crowding involves statistics and industrial engineering concepts done in the aggregate.
Oct 6, 2017, 9:19 am
#1065
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Honestly I believe implementing a $25 charge per guest would be a fair compromise (similar to how the DL SkyClub entrance charges are). That would definitely help limit the families of 4, the group of 3 business people guested in by one, etc. who seem all too common in some of the lounges.