Jan 24, 2019, 7:51 am
Last edit by: mia
Policy Changes effective March 22, 2019
Source: https://thecenturionlounge.com/info/access/
NOTE: FOR PLATINUM CARD MEMBERS ONLY
The Centurion Lounge is a day of departure lounge. We will not admit arriving Platinum Card Members with boarding passes for flights that have just landed. We will admit Platinum Card Members with layovers or connecting flights who produce proof of connecting flight.
We will not admit Platinum Card Members more than 3 hours before the departure time on the Platinum Card Member’s same-day, confirmed boarding pass. This does not apply to Platinum Card Members with a connecting flight.
We will admit children under 2 years of age free of charge, provided an accompanying parent or guardian is able to produce a “lap infant” boarding pass or proof of age
The Centurion Lounge is a day of departure lounge. We will not admit arriving Platinum Card Members with boarding passes for flights that have just landed. We will admit Platinum Card Members with layovers or connecting flights who produce proof of connecting flight.
We will not admit Platinum Card Members more than 3 hours before the departure time on the Platinum Card Member’s same-day, confirmed boarding pass. This does not apply to Platinum Card Members with a connecting flight.
We will admit children under 2 years of age free of charge, provided an accompanying parent or guardian is able to produce a “lap infant” boarding pass or proof of age
Centurion Lounge crowding (2015-2019)
Jan 31, 2015, 5:23 am
#91
Join Date: Apr 2002
Posts: 587
The way I see it: The whole point of an airport lounge is to relax at a quiet, less crowded place. If I'm turned away from a crowded Centurion Lounge being a Platinum member, I'll happily cancel the card even if the annual fee stayed the same because I can just eat at an airport restaurant and hang out at the gate, which is also crowded anyway. Just showing up early at the gate is all I need to do. Plus, I don't need to worry about clearing security in time for my flight which are concerns for some Centurion Lounges that are located before the security checkpoints.
Last edited by steve4; Jan 31, 2015 at 5:25 am Reason: Typo
Feb 1, 2015, 6:02 am
#92
FlyerTalk Evangelist
Join Date: Jul 2003
Location: jfk area
Programs: AA platinum; 2MM AA, Delta Diamond, Hilton Diamond
Posts: 10,291
I've used the LAS many times, DFW once. DFW on a Sunday (around 6 pm) was almost at capacity levels--I think this is due to its "hub" status. I normally use LAS in the morning, it's sometmes crowded but never as bad as what I saw for DFW--there aren't many connections (especially in the moning).
Feb 1, 2015, 11:05 pm
#93
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
Feb 2, 2015, 12:07 am
#94
Join Date: Jun 2012
Location: NYC
Programs: DL DM, HH Gold, SPG Gold, Natl Exec
Posts: 449
I've used LAS and LGA. At LAS, I'm usually taking a redeye on a weekend so the lounge is pretty empty. No wait for the shower usually. At LGA, I've only visited on a weekday midday and it has been super packed each time. I usually only stay for a quick bite and head over to the DL lounge if I have the time.
Feb 2, 2015, 12:10 am
#95
Join Date: Oct 2009
Location: Somewhere over the rainbow
Programs: Airline Free Agent, Bonvoy Platinum, Hyatt Globalist
Posts: 3,809
American Express is spending millions of dollars to build the domestic USA Centurion lounge network. They will recover this cost in the form of higher fees. Some cardholders will conclude that Platinum is no longer good value when this occurs, and will cancel. That is one way that lounge overcrowding will be reduced.
Feb 2, 2015, 1:59 am
#97
Join Date: Dec 2011
Location: San Francisco
Programs: Amex MR, SPG Gold, HHonors Gold, AS MVP
Posts: 518
Feb 2, 2015, 12:42 pm
#98
Join Date: Jun 2011
Posts: 3,522
Anyway, perhaps the MIA location will help this congestion some.
Feb 2, 2015, 1:21 pm
#99
Join Date: Dec 2011
Location: San Francisco
Programs: Amex MR, SPG Gold, HHonors Gold, AS MVP
Posts: 518
Also it's basically the only AA/US "megahub" with a Centurion lounge, and there are people who claim they preferentially route through there because of it. (Yes, LGA has one, but it's not as easily accessible to connecting pax.)
Anyway, perhaps the MIA location will help this congestion some.
Anyway, perhaps the MIA location will help this congestion some.
Feb 2, 2015, 4:35 pm
#101
Join Date: Oct 2009
Location: Somewhere over the rainbow
Programs: Airline Free Agent, Bonvoy Platinum, Hyatt Globalist
Posts: 3,809
Feb 2, 2015, 4:42 pm
#102
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,950
DFW and MIA are simple because AA is the dominant carrier. ORD is a more difficult call. Do you put the club:
This assumes space is available. American Express cannot build just because they would like to, there needs to be a vacancy, and they need to be the high bidder (or negotiate a no-bid contract as they did in Miami.)
- In an AA concourse;
- In a UA concourse;
- Outside security as at LGA;
- Or do you build two reduced service facilities (see SEA)?
This assumes space is available. American Express cannot build just because they would like to, there needs to be a vacancy, and they need to be the high bidder (or negotiate a no-bid contract as they did in Miami.)
Feb 2, 2015, 5:23 pm
#103
Join Date: Dec 2014
Posts: 122
DFW and MIA are simple because AA is the dominant carrier. ORD is a more difficult call. Do you put the club:
This assumes space is available. American Express cannot build just because they would like to, there needs to be a vacancy, and they need to be the high bidder (or negotiate a no-bid contract as they did in Miami.)
- In an AA concourse;
- In a UA concourse;
- Outside security as at LGA;
- Or do you build two reduced service facilities (see SEA)?
This assumes space is available. American Express cannot build just because they would like to, there needs to be a vacancy, and they need to be the high bidder (or negotiate a no-bid contract as they did in Miami.)
Feb 2, 2015, 6:45 pm
#104
Join Date: Dec 2011
Location: San Francisco
Programs: Amex MR, SPG Gold, HHonors Gold, AS MVP
Posts: 518
DFW and MIA are simple because AA is the dominant carrier. ORD is a more difficult call. Do you put the club:
This assumes space is available. American Express cannot build just because they would like to, there needs to be a vacancy, and they need to be the high bidder (or negotiate a no-bid contract as they did in Miami.)
- In an AA concourse;
- In a UA concourse;
- Outside security as at LGA;
- Or do you build two reduced service facilities (see SEA)?
This assumes space is available. American Express cannot build just because they would like to, there needs to be a vacancy, and they need to be the high bidder (or negotiate a no-bid contract as they did in Miami.)
Obviously as a customer I think they should build lounges in Terminal 1 (United concourses B and C) AND in Terminal 3 (AA concourses G-H-K-L), and I'm fairly sure the traffic would be sufficient to justify it. But from their perspective these lounges are just cost centers and I'll be surprised if they ever put two even in big airports like LAX, JFK, and ORD that could definitely use them.
Feb 2, 2015, 8:42 pm
#105
Join Date: Apr 2011
Location: Texas
Posts: 256
I would suspect, that they may not build out very many more. "They" just opened an American Express lounge in Sydney. I say they because its really a Plaza Premium lounge, which is operated by PP, but has a huge AMEX sign out front. Airspace is opening more too. It much easier to let someone else to do the work and the build out cost.
