Jan 24, 2019, 7:51 am
Last edit by: mia
Policy Changes effective March 22, 2019
Source: https://thecenturionlounge.com/info/access/
NOTE: FOR PLATINUM CARD MEMBERS ONLY
The Centurion Lounge is a day of departure lounge. We will not admit arriving Platinum Card Members with boarding passes for flights that have just landed. We will admit Platinum Card Members with layovers or connecting flights who produce proof of connecting flight.
We will not admit Platinum Card Members more than 3 hours before the departure time on the Platinum Card Member’s same-day, confirmed boarding pass. This does not apply to Platinum Card Members with a connecting flight.
We will admit children under 2 years of age free of charge, provided an accompanying parent or guardian is able to produce a “lap infant” boarding pass or proof of age
The Centurion Lounge is a day of departure lounge. We will not admit arriving Platinum Card Members with boarding passes for flights that have just landed. We will admit Platinum Card Members with layovers or connecting flights who produce proof of connecting flight.
We will not admit Platinum Card Members more than 3 hours before the departure time on the Platinum Card Member’s same-day, confirmed boarding pass. This does not apply to Platinum Card Members with a connecting flight.
We will admit children under 2 years of age free of charge, provided an accompanying parent or guardian is able to produce a “lap infant” boarding pass or proof of age
Centurion Lounge crowding (2015-2019)
Feb 20, 2016, 9:03 am
#361
FlyerTalk Evangelist
Join Date: Aug 2000
Location: Edmonton, AB, Canada
Programs: AC 75K, Hertz President’s Circle, Accor Gold, Hilton Gold, Marriott Gold
Posts: 10,067
I would be OK with a one guest limit. I suspect that mid week it's mostly singles and on weekend when there are fewer singles traveling for biz there are more couples and families. Tweaking the guest policy should solve some of these issues. The no guest policy in Delta lounges is annoying the one or two times a year I would use it and it's best not to annoy your customers.
Feb 21, 2016, 6:34 pm
#362
Join Date: Jan 2013
Posts: 171
Centurion Lounge crowding
I am a Vegas local and think the LAS lounge is worth the annual fee. Rarely crowded and the food is excellent. I moved from MIA where the overcrowding made it a giant pain in the butt.
Feb 22, 2016, 11:17 am
#363
Join Date: Jul 2004
Location: In the sky.
Programs: AA- EXP 3mm, Marriott Titanium(Lifetime), *wood Plat, Hertz Pres. Circle, *bucks Gold, Joan Ranger
Posts: 781
Was there last week in early afternoon and took about 3-4 mins for a table to open up. Not the end of the world, busy but staff was hustling to keep grub on the plates.
Feb 22, 2016, 6:24 pm
#364
Join Date: May 2011
Programs: AA LT Platinum, WN CP, National EE, Hertz PC, Avis PC, Hilton Diamond, Sheraton Gold
Posts: 278
Looks like they added a boat load of tables in the DFW location.. Lots of people, but enough tables.. Might be a little cramped, but at least there's table space.. At DFW, I usually sit at the bar, but it was exceptionally crowded this afternoon.. Grabbed a table.. They added tables roughly 15" apart.
Feb 26, 2016, 4:59 pm
#365
Join Date: Dec 2010
Posts: 1,860
DFW was empty this afternoon today. The food is getting crappier though. We basically had some crappy BBQ chicken, and asian noodles.
So, there isn't a whole lot of reason to stop here, unless you want some dried up BBQ chicken.
So, there isn't a whole lot of reason to stop here, unless you want some dried up BBQ chicken.
Feb 26, 2016, 5:55 pm
#366
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
Of course the alcohol continues to drink pretty nicely as well, and the massage was also very good. Fantastic masseur.
Feb 27, 2016, 2:10 pm
#367
Join Date: Dec 2010
Posts: 1,860
They are going to have to try harder. The desserts were all empty, except the cookies.
I am seeing less and less value from the Platinum card, the longer I have it
I am seeing less and less value from the Platinum card, the longer I have it
Food was decent when I was there last week. It wasn't either of those options though. There was a decently tasty gnocchi and some pork tenderloin dish which were pretty solid, among other things.
Of course the alcohol continues to drink pretty nicely as well, and the massage was also very good. Fantastic masseur.
Of course the alcohol continues to drink pretty nicely as well, and the massage was also very good. Fantastic masseur.
Mar 3, 2016, 8:37 pm
#368
Join Date: May 2011
Programs: AA LT Platinum, WN CP, National EE, Hertz PC, Avis PC, Hilton Diamond, Sheraton Gold
Posts: 278
They changed the menu last week.. The chicken as well as the salmon was too dry.. The noodles were actually done nicely..
Mar 5, 2016, 1:50 pm
#369
Join Date: Feb 2010
Posts: 1,263
Can't even find a seat in DFW with all the families and kids running around. Food options look all empty as well. No offense, but this place is quickly becoming a hole.
Last edited by mia; Mar 5, 2016 at 2:32 pm Reason: Remove vulgar term.
Mar 7, 2016, 10:10 am
#370
Join Date: Nov 2013
Location: LAX, LGB, SNA
Programs: AA EXP OWE, DL DM ST+, AS MVPG, UA, BA, WN CP, Hyatt E, Ritz Plat, HH GM
Posts: 3,185
Mar 7, 2016, 11:19 am
#371
Join Date: Feb 2010
Posts: 1,263
Even though the AA lounge in D at DFW was equally as crowded, it felt much more relaxing as they actually have enough seating and the chairs are not hard, upright chairs at dining tables, which is 75% of the DFW Centurion lounge. I'm seriously considering cancelling my Plat card as Centurion Lounge access was one of the main reasons I kept the card. There is no point in going in the clubs if it stresses me out due to overcrowding and there never being any food. The decent alcohol can only make up for so much...
Mar 7, 2016, 1:19 pm
#372
Join Date: May 2011
Programs: AA LT Platinum, WN CP, National EE, Hertz PC, Avis PC, Hilton Diamond, Sheraton Gold
Posts: 278
Once again, it really depends on when you are there.. I can only recall overcrowding twice at DFW and that was with over 50 visits... SFO definitely gets more crowded more often, but once again, I have still not seen the consistent overcrowding (maybe 4-5 times at SFO with 30+ visits).. I was in SFO from 3-6PM last Tuesday. Was very crowded at 3 (still found a seat), but weened out by 3:30.. Probably roughly 30-35 people at any given time in the lounge from 3:30-6:00..
Mar 7, 2016, 9:27 pm
#373
Join Date: Dec 2010
Posts: 1,860
DFW this last Sunday evening at 6:45-8pm was really empty. They had, at first, the BBQ chicken out. They eventually switched that out with the tenderloin.
I think there isn't a crowding issue, but that is me.
I think there isn't a crowding issue, but that is me.
Mar 12, 2016, 1:18 pm
#375
Join Date: Apr 2012
Location: SFO
Programs: AS MVP Gold 75K, UA Gold, Marriott LTT, Avis President's Club
Posts: 1,539
SFO is so crowded right now. Can't even sit at the bar.
