Last edit by: mia
Policy Changes effective March 22, 2019
Source: https://thecenturionlounge.com/info/access/
NOTE: FOR PLATINUM CARD MEMBERS ONLY
The Centurion Lounge is a day of departure lounge. We will not admit arriving Platinum Card Members with boarding passes for flights that have just landed. We will admit Platinum Card Members with layovers or connecting flights who produce proof of connecting flight.
We will not admit Platinum Card Members more than 3 hours before the departure time on the Platinum Card Member’s same-day, confirmed boarding pass. This does not apply to Platinum Card Members with a connecting flight.
We will admit children under 2 years of age free of charge, provided an accompanying parent or guardian is able to produce a “lap infant” boarding pass or proof of age
The Centurion Lounge is a day of departure lounge. We will not admit arriving Platinum Card Members with boarding passes for flights that have just landed. We will admit Platinum Card Members with layovers or connecting flights who produce proof of connecting flight.
We will not admit Platinum Card Members more than 3 hours before the departure time on the Platinum Card Member’s same-day, confirmed boarding pass. This does not apply to Platinum Card Members with a connecting flight.
We will admit children under 2 years of age free of charge, provided an accompanying parent or guardian is able to produce a “lap infant” boarding pass or proof of age
Centurion Lounge crowding (2015-2019)
#1276
Join Date: Jul 1999
Programs: QF WP, AA EXP
Posts: 3,520
Is it ever... Showed up last Friday afternoon and not a single place to sit, bartenders overwhelmed, buffet destroyed. Was back through on Sunday afternoon and at least a couple of spots to sit, didn't last long till they were all taken. Food/Drink was in better shape at least.
#1277
Join Date: Sep 2008
Location: AUS
Programs: BAEC Gold, AA PPro, Hyatt Globalist, Amex Plat
Posts: 7,039
Well, this thread is about 2.5 years old with greater than 1,300 replies. I'm not really sure what else can be said other than, it's likely to not get better and in fact its probably going to get worse.
Regards
Regards
#1278
Join Date: Apr 2001
Location: San Francisco, CA
Programs: UA Gold 1MM, Marriott Platinum
Posts: 548
Just attempted to visit and was turned away because I was arriving. Never has been an issue before, as the wiki shows. The place seemed especially crowded. They have a problem.
#1279
Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Diamond, Marriott Titanium, Hertz President's Circle, UA Silver, Mobile Passport Unobtanium
Posts: 6,192
I was at HKG yesterday morning and it wasn't even 1/2 full. Not a universal problem, IMO.
#1280
Join Date: Apr 2001
Location: San Francisco, CA
Programs: UA Gold 1MM, Marriott Platinum
Posts: 548
#1281
Join Date: Aug 2002
Location: Philadelphia
Programs: Hyatt Globalist
Posts: 1,787
In the US on the other hand, there's really no comparison to the amex lounge
#1282
Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Diamond, Marriott Titanium, Hertz President's Circle, UA Silver, Mobile Passport Unobtanium
Posts: 6,192
I had access to the United Club while flying ANA business class that day and chose the AMEX lounge. The last time I was in the UA club it was jam packed, few-to-no seats available, and the wifi was awful. I'll take the AMEX lounge over that experience any time.
Last edited by Diplomatico; Sep 18, 2018 at 7:08 am
#1283
Join Date: Apr 2012
Location: SFO
Programs: AS MVP Gold 75K, UA Gold, Marriott LTT, Avis President's Club
Posts: 1,539
Business Traveler reporting that AMEX plans to roll out a feature where you can book lounge time via the app.
https://www.businesstraveller.com/bu...bership-grows/
McKay said new technology rolling out over the next few months will enable card members to book lounge visits with the Amex app and allow the company to manage lounge demand in real time.
#1284
A FlyerTalk Posting Legend
Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 42,199
Business Traveler reporting that AMEX plans to roll out a feature where you can book lounge time via the app.
https://www.businesstraveller.com/bu...bership-grows/
https://www.businesstraveller.com/bu...bership-grows/
1. "sorry Mr Smith, you need to pack up and leave the lounge, we have 40 reservations arriving in the next 15 minutes"
or
2, "sorry Mr Smith, you cannot enter the lounge, it is already reserved full"
#1285
Join Date: Aug 2002
Location: Philadelphia
Programs: Hyatt Globalist
Posts: 1,787
I would assume they wouldn’t reserve to the full capacity. Perhaps they will combine this with a limit on number of guaranteed reservations each card member can make. This way you can decide which trips you want to use your number of lounge visits. They can always admit more on a First come first serve basis if there’s additional capacity, like early mornings or late evenings.
#1286
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
#1288
Join Date: May 2000
Location: Seattle, WA
Programs: Various
Posts: 2,155
Not sure I think the reservation in advance is a good thing for a concept like that - reminds me of the utter chaos that I see at Disney now that they opened FastPass up way in advance.
Wonder how they will handle Centurion customers and the reserved tables - hope they leave those alone.
Wonder how they will handle Centurion customers and the reserved tables - hope they leave those alone.
#1289
Join Date: Sep 2008
Location: AUS
Programs: BAEC Gold, AA PPro, Hyatt Globalist, Amex Plat
Posts: 7,039
It pretty much already is becoming the norm
https://viewfromthewing.boardingarea...e-to-crowding/
Regards
https://viewfromthewing.boardingarea...e-to-crowding/
Regards
#1290
FlyerTalk Evangelist
Join Date: Mar 2000
Posts: 17,419
BTW, I'm kind of wishing it were easier to share that Citi AA credit card that gives up to 10 people (and their guests) AA lounge access. The problem is that all your "additional card members" get an active credit card they could use. It would take a lot of trust to share it! It doesn't make sense for me to buy AA lounge membership when I can usually get into these Centurion Lounges or Priority Pass lounges.
Last edited by mia; Oct 9, 2018 at 2:59 pm Reason: Post split into two sections in separate threads.