Jan 24, 2019, 7:51 am
Last edit by: mia
Policy Changes effective March 22, 2019
Source: https://thecenturionlounge.com/info/access/
NOTE: FOR PLATINUM CARD MEMBERS ONLY
The Centurion Lounge is a day of departure lounge. We will not admit arriving Platinum Card Members with boarding passes for flights that have just landed. We will admit Platinum Card Members with layovers or connecting flights who produce proof of connecting flight.
We will not admit Platinum Card Members more than 3 hours before the departure time on the Platinum Card Member’s same-day, confirmed boarding pass. This does not apply to Platinum Card Members with a connecting flight.
We will admit children under 2 years of age free of charge, provided an accompanying parent or guardian is able to produce a “lap infant” boarding pass or proof of age
The Centurion Lounge is a day of departure lounge. We will not admit arriving Platinum Card Members with boarding passes for flights that have just landed. We will admit Platinum Card Members with layovers or connecting flights who produce proof of connecting flight.
We will not admit Platinum Card Members more than 3 hours before the departure time on the Platinum Card Member’s same-day, confirmed boarding pass. This does not apply to Platinum Card Members with a connecting flight.
We will admit children under 2 years of age free of charge, provided an accompanying parent or guardian is able to produce a “lap infant” boarding pass or proof of age
Centurion Lounge crowding (2015-2019)
Jul 15, 2019, 8:40 am
#1951
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I think it’s more a realization of the lounge sizes and number of people instead of cost cutting.
Jul 15, 2019, 8:55 am
#1952
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Jul 15, 2019, 3:26 pm
#1953
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We are at the Centurion Lounge at LGA right now. Many of the nicer seats are taken but plenty of room at the bar and smaller tables. Most of the seats on the left past the entrance which are designed for couples are currently occupied by solo travelers.
Jul 15, 2019, 3:37 pm
#1954
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I find that location is rarely uncomfortably crowded despite the small size. Probably helped significantly by the relative lack of connecting traffic vs. O&D traffic, and most people flying DL are probably not going to bother going there with the current construction/shuttle situation.
Jul 15, 2019, 5:11 pm
#1955
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I find that location is rarely uncomfortably crowded despite the small size. Probably helped significantly by the relative lack of connecting traffic vs. O&D traffic, and most people flying DL are probably not going to bother going there with the current construction/shuttle situation.
Jul 15, 2019, 5:56 pm
#1956
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Last month while at LGA’s Centurion lounge, as a party of two, I couldn’t find any seats anywhere to sit together except for at the bad end of the bar (the side furthest from the windows looking outside to the planes). And that was after wandering around for several minutes and waiting for some people to leave. Even finding a seat for just myself wasn’t going to be much better, but part of that problem was in how people spread themselves and/or their stuff around on furniture that could be shared but isn’t and thus getting a seat means disturbing them to sort of make room for strangers.
Jul 16, 2019, 1:37 pm
#1957
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For context, I’m the primary and only cardholder and I’ve had my AmEx plat for a decade.
Jul 16, 2019, 1:51 pm
#1958
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That's what one would expect if it were a Centurion-only lounge. Even though Seattle is the smallest location, I would be surprised if American Express were to change any location to Centurion-only without advance notice.
Jul 16, 2019, 1:54 pm
#1959
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At the SEA lounge today, it was probably the least crowded I’ve seen it in the last year+, however, they wouldn’t let me in. I asked on a wait list and was told that only Centurion holders would be given access today. I asked if this was a new policy and was told that that is the policy for today but that in the future I _might_ be able to pay to get in.
For context, I’m the primary and only cardholder and I’ve had my AmEx plat for a decade.
Jul 16, 2019, 2:05 pm
#1960
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Agreed... that’s why I’m posting here. I mean, I’ve seen that response before to non-PLT/Centurion holders trying to buy their way in. But never to a PLT. That’s also why I clarified the card I was using—to preempt the inevitable “you must not be a PLT/Centurion”. Lol
Anyways, it was very odd but the SEA lounge has always been “special”. Wasn’t it like an “Express” with limited benefits/services at one point? Anyways, if the general consensus is not that it is a new, SEA only policy then I’ll call them once I land to ask what’s up.
Anyways, it was very odd but the SEA lounge has always been “special”. Wasn’t it like an “Express” with limited benefits/services at one point? Anyways, if the general consensus is not that it is a new, SEA only policy then I’ll call them once I land to ask what’s up.
Jul 16, 2019, 2:25 pm
#1961
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How long was your interaction at the desk? It sounds like there was a miscommunication of some sort. I've never heard of a "Centurion only" day or restriction.
Jul 16, 2019, 2:28 pm
#1962
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At the SEA lounge today, it was probably the least crowded I’ve seen it in the last year+, however, they wouldn’t let me in. I asked on a wait list and was told that only Centurion holders would be given access today. I asked if this was a new policy and was told that that is the policy for today but that in the future I _might_ be able to pay to get in.
For context, I’m the primary and only cardholder and I’ve had my AmEx plat for a decade.
Jul 16, 2019, 4:00 pm
#1963
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Agreed... that’s why I’m posting here. I mean, I’ve seen that response before to non-PLT/Centurion holders trying to buy their way in. But never to a PLT. That’s also why I clarified the card I was using—to preempt the inevitable “you must not be a PLT/Centurion”. Lol
Anyways, it was very odd but the SEA lounge has always been “special”. Wasn’t it like an “Express” with limited benefits/services at one point? Anyways, if the general consensus is not that it is a new, SEA only policy then I’ll call them once I land to ask what’s up.
Jul 16, 2019, 6:00 pm
#1964
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Jul 16, 2019, 6:28 pm
#1965
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