Centurion Lounge crowding

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Old Jan 25, 15, 7:52 pm
  #16  
 
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And airline clubs have never been packed? Give me a break.
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Old Jan 25, 15, 11:52 pm
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Originally Posted by TravelStar View Post

The lounges were never built or intended to have the type of volume they're seeing. Most have reached capacity and are turning people away at peak times.
Have there been any reports of turning Cent's away? I would hope that Cent's are always given access, and then Platinum and day-pay guests limited based on capacity.
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Old Jan 26, 15, 12:21 am
  #18  
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Good Question. Not sure how that works. While I have been at the SFO lounge three times, I've seen three scenarios. 1. Close to empty. 2. Full but manageable. 3. Standing Room only...reminded me of a college fraternity party! Although they continued to let all in.

The turn away scenarios have been reported on FT, though I haven't personally witnessed it.
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Old Jan 26, 15, 6:04 am
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The day I was turned away from SFO they had someone stationed outside the entrance downstairs simply saying it's completely full.
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Old Jan 26, 15, 7:32 am
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Originally Posted by cerealmarketer View Post
The day I was turned away from SFO they had someone stationed outside the entrance downstairs simply saying it's completely full.

Did they suggest any other lounges?


The other thing about SFO and many people looking young... is that it is SFO and many people making a ton of money are young...
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Old Jan 26, 15, 8:24 am
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Pulling complimentary access for Platinums isn't a solution. It's a pipe dream. If Centurion members want a more exclusive lounge, their annual fee is going to need to be more than it is today to cover that.

If Platinums have to pay, you're going to start seeing more cancellations. There's almost nothing left of lounge access on the Platinum card as is. $450 a year for Delta clubs and Priority Pass Select, neither of which include any guests?

Jeez, and to think I'm on the fence right now about keeping my Platinum card + AU.
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Old Jan 26, 15, 10:23 am
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Originally Posted by PWMTrav View Post
Pulling complimentary access for Platinums isn't a solution. It's a pipe dream. If Centurion members want a more exclusive lounge, their annual fee is going to need to be more than it is today to cover that.
Yeah, I mean Plats pay what, $8/week for their card?

These clubs should cut the guests of Plats immediately. LAS and DFW are a gong show a lot of the time.
How shocking. Well, other than most of us expecting it a year ago ...

http://www.flyertalk.com/forum/ameri...ge-las-34.html
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Old Jan 26, 15, 3:33 pm
  #23  
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Originally Posted by PWMTrav View Post
Pulling complimentary access for Platinums isn't a solution. It's a pipe dream. If Centurion members want a more exclusive lounge, their annual fee is going to need to be more than it is today to cover that.
With all of the benefit cuts that the Cent card has seen over the last couple years, there is no way in hell that they can justify an increased fee.

I am gonna go out on a limb and say, Cent card holders probably won't get turned away if the lounge is full (nor should they).
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Old Jan 26, 15, 3:39 pm
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Originally Posted by cerealmarketer View Post
The day I was turned away from SFO they had someone stationed outside the entrance downstairs simply saying it's completely full.
That would be quite upsetting as I typically go through an additional TSA checkpoint in order to access this location.

Have you noticed a pattern (day of the week/time) for when the lounge is so full that they turn people away?
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Old Jan 26, 15, 6:03 pm
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Originally Posted by RogerMurdock View Post
That would be quite upsetting as I typically go through an additional TSA checkpoint in order to access this location.

Have you noticed a pattern (day of the week/time) for when the lounge is so full that they turn people away?
It's worth it to you to go through security an extra time to visit the SFO Centurion Lounge? (I assume you know that if you are flying on AS out of SFO you do not need to go through security to get to the Centurion Lounge.)
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Old Jan 26, 15, 6:46 pm
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Originally Posted by taliesin View Post
It's worth it to you to go through security an extra time to visit the SFO Centurion Lounge? (I assume you know that if you are flying on AS out of SFO you do not need to go through security to get to the Centurion Lounge.)
Just to correct this, if you're flying AS out of SFO you do need to clear security an extra time. International Terminal Concourse A (where AS flies out of) and International Terminal Concourse G/Terminal 3-Concourse F (where the Centurion lounge is) are not connected airside.
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Old Jan 26, 15, 7:13 pm
  #27  
 
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Originally Posted by ffflllyyyeeerrr View Post
I was at the DFW lounge a week ago and it was absolutely packed. We couldn't find seating with a table to eat our food, it was so crowded. They really need to figure something out to fix this issue, or I'll just drop my Platinum card and switch back to using airline clubs.
What time did you get there???!
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Old Jan 26, 15, 7:15 pm
  #28  
 
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For those that have expressed concerns about over crowding, what time of day did you go to the lounge? Just curious...
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Old Jan 26, 15, 8:13 pm
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Never had an issue at DFW or LAS in the afternoon, evening or late nights. In fact, loved going to LAS before my redeye out of LAS.

As a platinum card holder, I would be canceling my card if it was not for the card access, even as I would use it 10 times a year, max.
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Old Jan 26, 15, 8:15 pm
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Originally Posted by maksimfa View Post
Never had an issue at DFW or LAS in the afternoon, evening or late nights. In fact, loved going to LAS before my redeye out of LAS.

As a platinum card holder, I would be canceling my card if it was not for the card access, even as I would use it 10 times a year, max.
Thanks!

I have a flight into DFW arriving at around 2:30pm and have 2 hours to use the facilities. Less crowding would be optimal.
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