Old Jan 16, 2015, 2:56 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
This thread is a continuation of a discussion which started HERE
Current (2020) thread is HERE

FHR properties in other cities are discussed HERE

FHR is the American Express Fine Hotels and Resorts benefit program available with Centurion and Platinum charge cards.

Receive these complimentary benefits with each FINE HOTELS & RESORTS booking:
  • Noon check-In, when available
    • Room Upgrade upon arrival, when available*
      • Daily breakfast for two people
        • Guaranteed 4pm late checkout. Additional special benefit unique to each property, such as a $100 food and beverage credit or a massage for two people**

USA cardholder may book online at: americanexpress.com/fhr or call Platinum Travel Service at 1-800-525-3355. Cardholders from other countries can use the same website to see participating properties, but cannot view prices or book. In some countries FHR properties can be booked through the general American Express Travel site.

ARIA Sky Suites
Upgrades: typically to a better view
Breakfast: room service, buffet or cafe, $30 per person, per day
$100 Spa: covers spa treatments (no longer includes salon)
$5.60 resort wifi fee taken off per day

Bellagio
Upgrades: one level typical; sometimes Junior Suite (really just a corner room with a little more space)
Breakfast: 2 X $30 credits per day; Cafe Bellagio, The Buffet, Palio, Cafe Gelato or Pool Cafe
$100 Property Credit - Dining: The Buffet, Cafe Bellagio, FIX, Harvest, LAGO, Lily Bar, Jasmine, Michael Mina or Petossian Bar. Spa or Salon services - no merchandise.

Four Seasons
Upgrades: typically one level
Breakfast: room service or Verandah - $60 a day
$100 Spa: Expensive services doesn't get you far.

Mandarin Oriental
Upgrades: occasional
Breakfast: room service or MOzen, enough to cover std breakfast ($30 per person) but they will charge for excess
$100 Spa: can be used treatments but also just about covers two day passes to the very cool spa
Wifi: $5.00 plus tax of the resort fee is refunded

Palazzo
Upgrades: Strip View
Breakfast: $65 total/day at Grand Lux Cafe (any time) or Room Service
$100 Spa: Not valid for express service, specials, or spa passes (changing to $100 Property credit for all booking starting 2020)

Skylofts at MGM Grand
Upgrades: rare
Breakfast: in room or at The Mansion; no apparent cap
$100 Spa:


Wynn - April 2016
Upgrades: Usually to higher floor if you book resort room and to the next room category in the tower if available if you booked a Tower Suite.
Breakfast: $60 ($30 per person) at any restaurant that serves breakfast including the buffet. Also covers in-room breakfast.
Note:Resort fees are no longer waived for Tower Suites customersWynn
The Buffet - 8-11
Tableau - 7-11:30
Terrace Point Cafe - 6-11
In Room - 5-11

Encore
Lobby Bar and Cafe - 6-11
Jardin - 7-11:30
In Room - 5-11
$100 Spa: Can be used at Wynn or Encore Spa, or either resort's Salon.
$18.99/device/day internet charge removed from bill
If selecting the basic internet charge (May 2017), $5/day is deducted from the resort fee.

Delano - Aug 2019
FHR amenity is $100 spa credit, excludes salon services (e.g. haircut), merchandise, and products.
Spa adds a 20% service fee on all services.
Daily $60 ($30 x 2 people) credits only for Della's (open 6am-2pm)
Room service specifically excluded.
Resort Fee: $41.95 plus tax, minus a $5 wifi credit (about $40 total)

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FHR Experience Las Vegas Hotels only (2015 - 2019)

Old Jun 4, 2018, 11:17 pm
  #1021  
 
Join Date: Aug 2006
Location: Portland, OR
Programs: DL gold, Hilton Diamond, Marriott Gold
Posts: 305
This year has been a little slow and we've only done one Vegas trip this year and I need another one to get Mlife gold again. My wife and I are looking at the Aria Sky Suites. I read a bit about them online but can anyone who's stayed there tell me if it's worth the price? Also is Aria like the Delano where if you get in too late to take advantage of the breakfast credit on arrival day, you can order room service and get it taken off the bill?
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Old Jun 5, 2018, 9:06 am
  #1022  
 
Join Date: May 2009
Location: Boston, MA
Programs: AA Million Miler, Mosaic, Delta Platinum
Posts: 1,555
Originally Posted by portland67
This year has been a little slow and we've only done one Vegas trip this year and I need another one to get Mlife gold again. My wife and I are looking at the Aria Sky Suites. I read a bit about them online but can anyone who's stayed there tell me if it's worth the price? Also is Aria like the Delano where if you get in too late to take advantage of the breakfast credit on arrival day, you can order room service and get it taken off the bill?
Well, the price varies widely there. If you're at $500 or below, it's definitely worth it. If you're at $1000 or above, doubtful. Room and views are very nice; the private entrance and elevators make a huge difference; nice to be able to grab a free Coke or coffee from the lobby area. But, you won't get the personalized attention of the MO or 4S or Skylofts and regular Aria rooms aren't all that different so there's a limit to it being worth the money.

I don't know that they allow breakfast credit on arrival day. That seems exclusive to a couple of other places like Delano and maybe Palazzo.
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Old Jun 6, 2018, 11:37 am
  #1023  
 
Join Date: Jul 2012
Posts: 131
edit - deleted duplicate content

Last edited by imhere2stay; Jul 10, 2018 at 1:16 pm
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Old Jun 6, 2018, 1:33 pm
  #1024  
 
Join Date: Dec 2017
Location: YCD
Programs: AC 75K, HIlton Honors Gold, Marriott Gold Elite, Radisson Rewards Gold
Posts: 510
Originally Posted by imhere2stay
anyway of predicting upgrade chances from encore tower king suite to the parlor suite? booked via amex FHR for June 15th, for 1 night stay.
I've got same reservation but one day earlier, will let you know
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Old Jun 6, 2018, 4:15 pm
  #1025  
 
Join Date: Feb 2018
Programs: Hyatt Lifetime Globalist
Posts: 643
Originally Posted by Yahtzee
Well, the price varies widely there. If you're at $500 or below, it's definitely worth it. If you're at $1000 or above, doubtful. Room and views are very nice; the private entrance and elevators make a huge difference; nice to be able to grab a free Coke or coffee from the lobby area. But, you won't get the personalized attention of the MO or 4S or Skylofts and regular Aria rooms aren't all that different so there's a limit to it being worth the money.
These are factual points and agreed. Mandarin Oriental and Skylofts are very nice!

With that said wife and I go to Vegas many times per year, every year, to hang out for fun and eat (but never gamble, crazy huh?) and we love staying at Aria Sky Suites. Would never stay anywhere else. The limo to/from airport is just so awesome.

Last edited by LoungeLizardHugo; Jun 8, 2018 at 7:50 pm Reason: add "Aria"
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Old Jun 11, 2018, 1:40 pm
  #1026  
 
Join Date: Dec 2008
Location: NYC
Programs: BA Gold, HH Diamond, Marriott Gold
Posts: 1,248
I am planning to book 1 room in Bellagio. We will be 4 guests. Is the breakfast upto $60 covered regardless of number of guests if billed to room?
We reach at 6PM - so wondering if the breakfast credits are provided on check-in day?

Last edited by Acid; Jun 11, 2018 at 1:49 pm
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Old Jun 13, 2018, 1:22 pm
  #1027  
 
Join Date: Jul 2004
Programs: Priority Club Platinum & Ambassdor, Hilton Honors Diamond, SPG Gold, Marriott Gold
Posts: 505
Originally Posted by Acid
I am planning to book 1 room in Bellagio. We will be 4 guests. Is the breakfast upto $60 covered regardless of number of guests if billed to room?
We reach at 6PM - so wondering if the breakfast credits are provided on check-in day?
See Post #930 . Check-in clerk confirmed that the credits can be used both the day of check-in, and check-out. I assume this is still the case, although it's always nice to continuously update this with a recent stay....

Last edited by canesfan; Jun 13, 2018 at 1:47 pm
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Old Jun 14, 2018, 2:13 pm
  #1028  
 
Join Date: Dec 2017
Location: YCD
Programs: AC 75K, HIlton Honors Gold, Marriott Gold Elite, Radisson Rewards Gold
Posts: 510
Originally Posted by imhere2stay
anyway of predicting upgrade chances from encore tower king suite to the parlor suite? booked via amex FHR for June 15th, for 1 night stay.
Wynn Tower Suite 1 night stay on June 14
checked in at 1230, got upgrade to Parlor suite, offered additional upgrade for 240/night, declined

$80 breakfast credit tomorrow at four restaurants...wiki needs updating to reflect new total... buffet, tableau, terrace point, or room service
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Old Jun 14, 2018, 5:44 pm
  #1029  
 
Join Date: Jul 2012
Posts: 131
edit - deleted duplicate content

Last edited by imhere2stay; Jul 10, 2018 at 1:16 pm
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Old Jun 14, 2018, 11:12 pm
  #1030  
 
Join Date: Dec 2017
Location: YCD
Programs: AC 75K, HIlton Honors Gold, Marriott Gold Elite, Radisson Rewards Gold
Posts: 510
Originally Posted by imhere2stay


thanks for confirming! I literally just logged into ask if you got upgraded. Did you have to ask for an upgrade or did the tower suite check in agent tel you proactively you got upgraded?

Hopefully I get upgraded to the parlor suite in encore tomorrow as well.
proactive
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Old Jun 17, 2018, 6:45 pm
  #1031  
 
Join Date: Oct 2012
Location: Toronto, Canada
Programs: Delta DM, Marriott Titanium, Hilton Diamond, National EE, AS MVP Gold 75K, AC 75K
Posts: 995
I'm trying to look for an FHR room between Aug 5-7. However, when I search on the Amex travel site, I only see 4 hotels show up (Mandarin Oriental, Wynn, Four Season, and Cosmopolitan). Do the hotels only allocate a number of rooms for FHR? or there's a glitch on the Canadian Amex website and I need to call in?
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Old Jun 17, 2018, 7:17 pm
  #1032  
 
Join Date: May 2009
Location: Boston, MA
Programs: AA Million Miler, Mosaic, Delta Platinum
Posts: 1,555
Originally Posted by GateGuardian
I'm trying to look for an FHR room between Aug 5-7. However, when I search on the Amex travel site, I only see 4 hotels show up (Mandarin Oriental, Wynn, Four Season, and Cosmopolitan). Do the hotels only allocate a number of rooms for FHR? or there's a glitch on the Canadian Amex website and I need to call in?
Maybe the latter. I see 9 hotels when looking on the US site.

Wynn starting at $160 is pretty good.
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Old Jun 18, 2018, 9:57 pm
  #1033  
 
Join Date: Dec 2017
Location: YCD
Programs: AC 75K, HIlton Honors Gold, Marriott Gold Elite, Radisson Rewards Gold
Posts: 510
June 15 - Day 2 of a recent stay (first night was Wynn Resort Tower - details posted earlier):
Hotel --> Delano
Early Check-in --> Not required as checked in around 3:30 PM
Late Check-out --> Requested / received 4 PM checkout
Upgrade --> High floor, strip view (booked cheapest room available)
Breakfast Credit - 2x$30 per person; we used it immeidately upon check-in for Room Service, and next day for breakfast at Della's Kitchen
FHR Benefit - used $100 food and beverage credit at Strip Steak

Check-out --> we actually checked out around 12 PM, I checked on the TV at 11:30 AM and our credits hadn't posted, a quick call to front desk fixed that...since we said we were checking out late, gave them benefit of doubt that they just hadn't got to us yet
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Old Jun 18, 2018, 10:01 pm
  #1034  
 
Join Date: Dec 2017
Location: YCD
Programs: AC 75K, HIlton Honors Gold, Marriott Gold Elite, Radisson Rewards Gold
Posts: 510
June 16 - Day 3 of a recent stay:
Hotel --> Delano (booked night before on my Business Platinum on my spouse's card; tonight was on my Personal Platinum)
Early Check-in --> Went down at 11:40, they had a room available but it was standard room as it was too early to have an upgrade available, we didn't care for upgrade this night and took it
Late Check-out --> Not required, checked out at standard 11 AM time due to flight
Upgrade --> None available per earlier message
Breakfast Credit - 2x$30 per person; we used it in afternoon for Room Service, and next day for breakfast at Della's Kitchen
FHR Benefit - used $100 food and beverage credit at Rivea

Check-out --> the automatic check-out system was frozen, so had to go thru reception; they applied all credits before showing me the folio (which was correct)
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Old Jun 19, 2018, 6:40 am
  #1035  
 
Join Date: Aug 2012
Posts: 13
Originally Posted by theranj
Hotel --> Delano (booked night before on my Business Platinum on my spouse's card; tonight was on my Personal Platinum)
Did they give you any problems about the back to back stays? I got some pushback from doing this in Hawaii. I'm assuming with the overlapping check-out and check-in times that you just moved your luggage from the old room to the new room without having to store it.
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