Jan 16, 2015, 2:56 pm
Last edit by: mia
This thread is a continuation of a discussion which started HERE
Current (2020) thread is HERE
FHR properties in other cities are discussed HERE
FHR is the American Express Fine Hotels and Resorts benefit program available with Centurion and Platinum charge cards.
Receive these complimentary benefits with each FINE HOTELS & RESORTS booking:
Current (2020) thread is HERE
FHR properties in other cities are discussed HERE
FHR is the American Express Fine Hotels and Resorts benefit program available with Centurion and Platinum charge cards.
Receive these complimentary benefits with each FINE HOTELS & RESORTS booking:
- Noon check-In, when available
- Room Upgrade upon arrival, when available*
- Daily breakfast for two people
- Guaranteed 4pm late checkout. Additional special benefit unique to each property, such as a $100 food and beverage credit or a massage for two people**
USA cardholder may book online at: americanexpress.com/fhr or call Platinum Travel Service at 1-800-525-3355. Cardholders from other countries can use the same website to see participating properties, but cannot view prices or book. In some countries FHR properties can be booked through the general American Express Travel site.
ARIA Sky Suites
Upgrades: typically to a better view
Breakfast: room service, buffet or cafe, $30 per person, per day
$100 Spa: covers spa treatments (no longer includes salon)
$5.60 resort wifi fee taken off per day
Bellagio
Upgrades: one level typical; sometimes Junior Suite (really just a corner room with a little more space)
Breakfast: 2 X $30 credits per day; Cafe Bellagio, The Buffet, Palio, Cafe Gelato or Pool Cafe
$100 Property Credit - Dining: The Buffet, Cafe Bellagio, FIX, Harvest, LAGO, Lily Bar, Jasmine, Michael Mina or Petossian Bar. Spa or Salon services - no merchandise.
Four Seasons
Upgrades: typically one level
Breakfast: room service or Verandah - $60 a day
$100 Spa: Expensive services doesn't get you far.
Mandarin Oriental
Upgrades: occasional
Breakfast: room service or MOzen, enough to cover std breakfast ($30 per person) but they will charge for excess
$100 Spa: can be used treatments but also just about covers two day passes to the very cool spa
Wifi: $5.00 plus tax of the resort fee is refunded
Palazzo
Upgrades: Strip View
Breakfast: $65 total/day at Grand Lux Cafe (any time) or Room Service
$100 Spa: Not valid for express service, specials, or spa passes (changing to $100 Property credit for all booking starting 2020)
Skylofts at MGM Grand
Upgrades: rare
Breakfast: in room or at The Mansion; no apparent cap
$100 Spa:
Wynn - April 2016
Upgrades: Usually to higher floor if you book resort room and to the next room category in the tower if available if you booked a Tower Suite.
Breakfast: $60 ($30 per person) at any restaurant that serves breakfast including the buffet. Also covers in-room breakfast.
Note:Resort fees are no longer waived for Tower Suites customersWynn
The Buffet - 8-11
Tableau - 7-11:30
Terrace Point Cafe - 6-11
In Room - 5-11
Encore
Lobby Bar and Cafe - 6-11
Jardin - 7-11:30
In Room - 5-11
$100 Spa: Can be used at Wynn or Encore Spa, or either resort's Salon.
$18.99/device/day internet charge removed from bill
If selecting the basic internet charge (May 2017), $5/day is deducted from the resort fee.
Delano - Aug 2019
FHR amenity is $100 spa credit, excludes salon services (e.g. haircut), merchandise, and products.
Spa adds a 20% service fee on all services.
Daily $60 ($30 x 2 people) credits only for Della's (open 6am-2pm)
Room service specifically excluded.
Resort Fee: $41.95 plus tax, minus a $5 wifi credit (about $40 total)
FHR Experience Las Vegas Hotels only (2015 - 2019)
Jan 19, 2017, 11:01 pm
#617
Join Date: Aug 2015
Programs: Hyatt Globalist, JB Mosaic, SW AList + CP
Posts: 383
Where in the FHR description does it say you can use the VIP INVITED GUEST check in line?
am I missing something
am I missing something
Jan 21, 2017, 8:07 pm
#618
Join Date: Jan 2017
Posts: 5
Question, I have a stay coming up at the Bellagio. Booked via FHR. However I also have Hyatt Platinum which gives me Mlife Gold which allows for an upgrade. Does my FHR upgrade stack on top of the Mlife upgrade? Anyone have experience with this?
Jan 22, 2017, 5:55 am
#619
Join Date: Apr 2014
Programs: Hyatt Diamond, SPG Plat
Posts: 182
Mlife properties don't recognize Hyatt status at all, and the Mlife tiers don't really do anything for upgrades (unless their records show you spend a lot of money gambling). It all has to do with how much gambling you do, and in my experience as a non-gambler the Bellagio FHR upgrades aren't too exciting. If you book a basic room they might upgrade you to a high strip-facing room in the Spa Tower where you can see the fountains (though it isn't officially a fountain view because the Tower is off at an angle). Perhaps you will get lucky, though, you never know.
Jan 22, 2017, 9:59 am
#620
Join Date: Feb 2010
Location: ORD
Programs: UA 1K
Posts: 4,216
Mlife properties don't recognize Hyatt status at all, and the Mlife tiers don't really do anything for upgrades (unless their records show you spend a lot of money gambling). It all has to do with how much gambling you do, and in my experience as a non-gambler the Bellagio FHR upgrades aren't too exciting. If you book a basic room they might upgrade you to a high strip-facing room in the Spa Tower where you can see the fountains (though it isn't officially a fountain view because the Tower is off at an angle). Perhaps you will get lucky, though, you never know.
Jan 22, 2017, 7:53 pm
#621
Join Date: Jan 2017
Posts: 5
What do you mean Mlife properties dont recognize hyatt status? Hyatt platinum transfers over to mlife gold. Mlife hold qualifies you for a free upgrade. Reps for both Hyatt and MGM told me the partnership is still the same. What are you guys talking about?
Jan 22, 2017, 7:56 pm
#622
Join Date: Feb 2010
Location: ORD
Programs: UA 1K
Posts: 4,216
What I'm saying is that even though my Hyatt diamond got me Mlife platinum, doesn't mean you will get any meaningful benefits from it (ie upgrades). I agree that it is purely revenue driven for Mlife upgrades, FHR probably will get you one, but not Mlife.
Jan 22, 2017, 8:37 pm
#623
Join Date: Apr 2014
Programs: Hyatt Diamond, SPG Plat
Posts: 182
If you read this thread on the Mlife/Hyatt relationship, you'll find plenty of data points illustrating that even though Hyatt status matches to Mlife status, the Mlife status doesn't garner meaningful benefits unless you are spending a lot of money on the tables.
http://www.flyertalk.com/forum/hyatt...unched-50.html
http://www.flyertalk.com/forum/hyatt...unched-50.html
Jan 23, 2017, 1:41 pm
#624
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,953
Moderator action
Discussion of difficultly logging in to FHR site moved:
http://www.flyertalk.com/forum/ameri...lems-here.html
http://www.flyertalk.com/forum/ameri...lems-here.html
Jan 24, 2017, 4:22 pm
#625
Join Date: Oct 2006
Posts: 8
Skylofts
In case anyone is wondering, here is a reply I got from them. Sorry if this has been covered:
With regards to the American Express Fine Hotels & Resorts program, we are still a part of that program. There has been an error in the booking system and both American Express and MGM Resorts International are working to rectify this mistake. I do apologize for this inconvenience.
To answer your questions, we do offer complimentary transportation for our 2 & 3 Bedroom SKYLOFTS. 1 Bedroom SKYLOFT reservations are subject to an all-inclusive $110.00 charge for 2 round trip airport transfers. However, if you book through FHR, a 1 Bedroom Loft does receive complimentary transportation.
Finally, all SKYLOFTS guests are invited to dine at the Mansion Estate Dining Room, subject to availability.
If you should have any additional questions or requests Mr. Davis, please do not hesitate to contact me at your convenience. Once again I apologize for the error in the booking system
With regards to the American Express Fine Hotels & Resorts program, we are still a part of that program. There has been an error in the booking system and both American Express and MGM Resorts International are working to rectify this mistake. I do apologize for this inconvenience.
To answer your questions, we do offer complimentary transportation for our 2 & 3 Bedroom SKYLOFTS. 1 Bedroom SKYLOFT reservations are subject to an all-inclusive $110.00 charge for 2 round trip airport transfers. However, if you book through FHR, a 1 Bedroom Loft does receive complimentary transportation.
Finally, all SKYLOFTS guests are invited to dine at the Mansion Estate Dining Room, subject to availability.
If you should have any additional questions or requests Mr. Davis, please do not hesitate to contact me at your convenience. Once again I apologize for the error in the booking system
Jan 25, 2017, 1:30 am
#626
Join Date: Jul 2005
Programs: Hilton Diamond, Starwood Platinum, AA, SW, Delta
Posts: 885
do we need to pay for food at the Mansion Estate Dining Room
Jan 25, 2017, 6:52 am
#627
Join Date: May 2009
Location: Boston, MA
Programs: AA Million Miler, Mosaic, Delta Platinum
Posts: 1,560
Jan 30, 2017, 3:32 pm
#628
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
Sorry if this was covered earlier in the thread, but which of the FHR hotels might be best for kids?
And can one double-dip with FHR and IC RA at the Palazzo?
And can one double-dip with FHR and IC RA at the Palazzo?
Jan 30, 2017, 6:36 pm
#629
Join Date: May 2009
Location: Boston, MA
Programs: AA Million Miler, Mosaic, Delta Platinum
Posts: 1,560
Probably the 4 Seasons -- assuming kids would mostly be interested in the pools. Plus you don't have to walk through a casino to get to the rooms.
Jan 31, 2017, 1:56 pm
#630
Join Date: Apr 2014
Location: NYC
Posts: 111
My wife and I are heading to Vegas for the 1st time for 4 nights at the end of February. She's 5 months pregnant so we're looking for a more relaxing/show oriented trip.
Given the current rates, we're looking at either the Delano or Palazzo. Any recommendations on which one would be best for us?
Also, since we both have Plat cards, could we each book 2 nights at the same hotel to get $200 spa or credit? Or would this be frowned upon?
Given the current rates, we're looking at either the Delano or Palazzo. Any recommendations on which one would be best for us?
Also, since we both have Plat cards, could we each book 2 nights at the same hotel to get $200 spa or credit? Or would this be frowned upon?