Jan 16, 2015, 2:56 pm
Last edit by: mia
This thread is a continuation of a discussion which started HERE
Current (2020) thread is HERE
FHR properties in other cities are discussed HERE
FHR is the American Express Fine Hotels and Resorts benefit program available with Centurion and Platinum charge cards.
Receive these complimentary benefits with each FINE HOTELS & RESORTS booking:
Current (2020) thread is HERE
FHR properties in other cities are discussed HERE
FHR is the American Express Fine Hotels and Resorts benefit program available with Centurion and Platinum charge cards.
Receive these complimentary benefits with each FINE HOTELS & RESORTS booking:
- Noon check-In, when available
- Room Upgrade upon arrival, when available*
- Daily breakfast for two people
- Guaranteed 4pm late checkout. Additional special benefit unique to each property, such as a $100 food and beverage credit or a massage for two people**
USA cardholder may book online at: americanexpress.com/fhr or call Platinum Travel Service at 1-800-525-3355. Cardholders from other countries can use the same website to see participating properties, but cannot view prices or book. In some countries FHR properties can be booked through the general American Express Travel site.
ARIA Sky Suites
Upgrades: typically to a better view
Breakfast: room service, buffet or cafe, $30 per person, per day
$100 Spa: covers spa treatments (no longer includes salon)
$5.60 resort wifi fee taken off per day
Bellagio
Upgrades: one level typical; sometimes Junior Suite (really just a corner room with a little more space)
Breakfast: 2 X $30 credits per day; Cafe Bellagio, The Buffet, Palio, Cafe Gelato or Pool Cafe
$100 Property Credit - Dining: The Buffet, Cafe Bellagio, FIX, Harvest, LAGO, Lily Bar, Jasmine, Michael Mina or Petossian Bar. Spa or Salon services - no merchandise.
Four Seasons
Upgrades: typically one level
Breakfast: room service or Verandah - $60 a day
$100 Spa: Expensive services doesn't get you far.
Mandarin Oriental
Upgrades: occasional
Breakfast: room service or MOzen, enough to cover std breakfast ($30 per person) but they will charge for excess
$100 Spa: can be used treatments but also just about covers two day passes to the very cool spa
Wifi: $5.00 plus tax of the resort fee is refunded
Palazzo
Upgrades: Strip View
Breakfast: $65 total/day at Grand Lux Cafe (any time) or Room Service
$100 Spa: Not valid for express service, specials, or spa passes (changing to $100 Property credit for all booking starting 2020)
Skylofts at MGM Grand
Upgrades: rare
Breakfast: in room or at The Mansion; no apparent cap
$100 Spa:
Wynn - April 2016
Upgrades: Usually to higher floor if you book resort room and to the next room category in the tower if available if you booked a Tower Suite.
Breakfast: $60 ($30 per person) at any restaurant that serves breakfast including the buffet. Also covers in-room breakfast.
Note:Resort fees are no longer waived for Tower Suites customersWynn
The Buffet - 8-11
Tableau - 7-11:30
Terrace Point Cafe - 6-11
In Room - 5-11
Encore
Lobby Bar and Cafe - 6-11
Jardin - 7-11:30
In Room - 5-11
$100 Spa: Can be used at Wynn or Encore Spa, or either resort's Salon.
$18.99/device/day internet charge removed from bill
If selecting the basic internet charge (May 2017), $5/day is deducted from the resort fee.
Delano - Aug 2019
FHR amenity is $100 spa credit, excludes salon services (e.g. haircut), merchandise, and products.
Spa adds a 20% service fee on all services.
Daily $60 ($30 x 2 people) credits only for Della's (open 6am-2pm)
Room service specifically excluded.
Resort Fee: $41.95 plus tax, minus a $5 wifi credit (about $40 total)
FHR Experience Las Vegas Hotels only (2015 - 2019)
Aug 20, 2016, 5:29 pm
#512
Join Date: Nov 2013
Posts: 4
Bellagio Resort Credit - Alcohol?
Can you use the credit on drinks @ Petrossian Bar or Lily? Or anywhere else for that matter? The credit description says 'excludes alcohol'
Aug 21, 2016, 4:37 pm
#513
Join Date: May 2009
Location: Boston, MA
Programs: AA Million Miler, Mosaic, Delta Platinum
Posts: 1,561
Aug 25, 2016, 9:23 am
#515
Join Date: Feb 2016
Posts: 89
I really hesitate to take the Amex plat, I plan to go to vegas next year and I would like to know if a list of complimentary services/credit/upgrade for the different hotel is available somewhere ?
Thank you
Thank you
Aug 25, 2016, 9:30 am
#516
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
Aug 25, 2016, 9:42 am
#517
Join Date: Feb 2016
Posts: 89
Read the Wikipost at the top of this thread for a summary. Click HERE to open the Wikipost. If the link does not work it means you are using Flyertalk's mobile view, and you must change to the full desktop view.
Are the rates usually the same on FHR and on hotel website ? Does the FHR apply special offer on the rate when the hotel website does ?
Aug 25, 2016, 9:44 am
#518
Join Date: Feb 2010
Location: ORD
Programs: UA 1K
Posts: 4,217
FHR is usually the same as the best available rate. No discounts are available unless there is a specific special offer available (usually 3rd or 4th night free) through FHR.
Aug 25, 2016, 11:03 am
#519
Join Date: Aug 2005
Location: Brooklyn
Programs: Delta Diamond, Bonvoy something good; sometimes other things too
Posts: 5,050
and search a destination. You won't be able to see rates without a Plat card but you can see the available hotels and the list of benefits for each, including hotels outside Vegas if you are interested. As noted above the FHR rate will usually be the same as the best available, flexible, non-package/non-special rate from the hotel.
Aug 25, 2016, 11:04 am
#520
Join Date: Feb 2010
Location: ORD
Programs: UA 1K
Posts: 4,217
You can also go here: https://www.americanexpressfhr.com/f...l_searches/new
and search a destination. You won't be able to see rates without a Plat card but you can see the available hotels and the list of benefits for each, including hotels outside Vegas if you are interested. As noted above the FHR rate will usually be the same as the best available, flexible, non-package/non-special rate from the hotel.
and search a destination. You won't be able to see rates without a Plat card but you can see the available hotels and the list of benefits for each, including hotels outside Vegas if you are interested. As noted above the FHR rate will usually be the same as the best available, flexible, non-package/non-special rate from the hotel.
Aug 28, 2016, 11:36 am
#521
Moderator: British Airways Executive Club
Join Date: Jul 2008
Location: Scotland & London
Programs: BA GGL, IHG Diamond Ambassador, Hilton Diamond, Hyatt Globalist, Mucci des Salons Ouvrants
Posts: 3,026
Bellagio
Just spent 4 nights at the Bellagio on the FHR rate and had a few observations:
The following was what was given to me when I checked in:
- Noon Check in, when available.
- Room Upgrade upon arrival, when available. Certain room categories may not be eligible for upgrades.
- Daily Breakfast for two people: $30 per person, per day valid at Cafe Bellagio, The Buffet, Pool Cafe (seasonal), Palio or Cafe Gelato.
- In-room Wi-Fi. Input your last name and room number to connect to in-room wifi.
- Guaranteed 4PM late check out.
- Addidtion Special Amenity: US$100 property credit to be used during your stay. Valid for Spa or Salon services, no merchandise. Dining credit valid at The Buffet, Cafe Bellagio, FIX, Harvest, LAGO, Lily Bar & Lounge, Jasmine, Michael Mina, Petrossian Bar.
In actuality the following happened:
- I was not given a free upgrade - the check in lady said there was none but I could have a suite at a reduced cost ($75 a night). At the time I took it but felt a bit conned and will be saying so in my stay review.
- The breakfast credit was just taken off in $ amount from my final bill, in fact it did not seem to matter where I had eaten just that it was food and not beverages. This worked out very well!
A great stay and the rate was magnificent, especially as I had the 4th night free. They just took the last night charge off rather than dividing the whole stay by 4. This worked out well as my 4th night was a SAT and a lot more expensive than the other 3 nights
All in all I was extremely pleased with the stay and will definately return!
I will update the Wiki with the new details (all minor).
Aks120
The following was what was given to me when I checked in:
- Noon Check in, when available.
- Room Upgrade upon arrival, when available. Certain room categories may not be eligible for upgrades.
- Daily Breakfast for two people: $30 per person, per day valid at Cafe Bellagio, The Buffet, Pool Cafe (seasonal), Palio or Cafe Gelato.
- In-room Wi-Fi. Input your last name and room number to connect to in-room wifi.
- Guaranteed 4PM late check out.
- Addidtion Special Amenity: US$100 property credit to be used during your stay. Valid for Spa or Salon services, no merchandise. Dining credit valid at The Buffet, Cafe Bellagio, FIX, Harvest, LAGO, Lily Bar & Lounge, Jasmine, Michael Mina, Petrossian Bar.
In actuality the following happened:
- I was not given a free upgrade - the check in lady said there was none but I could have a suite at a reduced cost ($75 a night). At the time I took it but felt a bit conned and will be saying so in my stay review.
- The breakfast credit was just taken off in $ amount from my final bill, in fact it did not seem to matter where I had eaten just that it was food and not beverages. This worked out very well!
A great stay and the rate was magnificent, especially as I had the 4th night free. They just took the last night charge off rather than dividing the whole stay by 4. This worked out well as my 4th night was a SAT and a lot more expensive than the other 3 nights
All in all I was extremely pleased with the stay and will definately return!
I will update the Wiki with the new details (all minor).
Aks120
Aug 28, 2016, 4:03 pm
#522
Join Date: May 2009
Location: Boston, MA
Programs: AA Million Miler, Mosaic, Delta Platinum
Posts: 1,561
The $75 suite upgrade does sound like a pretty good deal.
Sep 2, 2016, 8:13 am
#523
Join Date: Mar 2007
Posts: 4,967
The Palazzo seems to have an new cancellation policy for many dates. It now reads:
"CXL: CXL BY 3 DAYS PRIOR TO ARRIVAL-FEE 1 NIGHT-INCL TAX-FEES-MUST PROVIDE 72 HOURS NOTICE PRIOR TO ARRIVAL TO CANCEL OTHERWISE THE FIRST NIGHT ROOMTAX WILL BE FORFEITED"
This seems to indicate that any cancellation, even one made prior to 3 days, would incur a one night fee. Is this right?
"CXL: CXL BY 3 DAYS PRIOR TO ARRIVAL-FEE 1 NIGHT-INCL TAX-FEES-MUST PROVIDE 72 HOURS NOTICE PRIOR TO ARRIVAL TO CANCEL OTHERWISE THE FIRST NIGHT ROOMTAX WILL BE FORFEITED"
This seems to indicate that any cancellation, even one made prior to 3 days, would incur a one night fee. Is this right?
Sep 2, 2016, 8:22 am
#524
Join Date: Aug 2005
Location: Brooklyn
Programs: Delta Diamond, Bonvoy something good; sometimes other things too
Posts: 5,050
The Palazzo seems to have an new cancellation policy for many dates. It now reads:
"CXL: CXL BY 3 DAYS PRIOR TO ARRIVAL-FEE 1 NIGHT-INCL TAX-FEES-MUST PROVIDE 72 HOURS NOTICE PRIOR TO ARRIVAL TO CANCEL OTHERWISE THE FIRST NIGHT ROOMTAX WILL BE FORFEITED"
This seems to indicate that any cancellation, even one made prior to 3 days, would incur a one night fee. Is this right?
"CXL: CXL BY 3 DAYS PRIOR TO ARRIVAL-FEE 1 NIGHT-INCL TAX-FEES-MUST PROVIDE 72 HOURS NOTICE PRIOR TO ARRIVAL TO CANCEL OTHERWISE THE FIRST NIGHT ROOMTAX WILL BE FORFEITED"
This seems to indicate that any cancellation, even one made prior to 3 days, would incur a one night fee. Is this right?
Sep 6, 2016, 12:07 pm
#525
Join Date: Nov 2013
Location: LAX, LGB, SNA
Programs: AA EXP OWE, DL DM ST+, AS MVPG, UA, BA, WN CP, Hyatt E, Ritz Plat, HH GM
Posts: 3,185
I have Aria sky suite booked with FHR, will I get airport pickup service?