Amex offers free Experian Credit Score?
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#46
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,482
I re-read what I wrote and just in case I wasn't clear with how I typed it, you don't have to remove yourself as an actual AU, just remove the AU from online access within your account. It's a check box so it's pretty easy to remove from online access. You could always add online access back easily enough too. Just a thought.
When I go to Profile > Card Management > Remove Card from Online Management, it's a muti-step process to remove my own card from online access, and I imagine another multi-step process to re-add it. A bit of a hassle for 6 different cards.
Besides, the point is that I shouldn't have to fiddle with my acct settings just for Amex to push out an update to their website that they've already informed me about.
#48
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,482
Although, last night I called Amex again and eventually got to their web support team, who spend 10 minutes looking at my accounts before saying that there was an technical error and that they had opened a ticket to get it manually fixed.
#50
Join Date: Jan 2016
Posts: 53

My wife's Hilton Amex has a built in FICO score benefit. The first month of her card membership it worked fine. However for the past 3-4 months, it has not displayed her FICO score but instead says it us unavailable and directs her to annualcreditreport.com.
We have called Amex and they said they cannot do anything it is FICO's issue. Has anyone had the same problem and is there a fix? Thanks.
We have called Amex and they said they cannot do anything it is FICO's issue. Has anyone had the same problem and is there a fix? Thanks.
#52
A FlyerTalk Posting Legend, Moderator: American Express, Citi, Diners Club, Signatures
Join Date: Jun 2003
Location: Miami & London
Programs: AA & Marriott Perpetual Platinum; HH Gold
Posts: 42,261
I use two User ID's to segregate personal and business cards. The business login does not offer a FICO score. The personal login does have the FICO feature, and it is working now.
My spouse's User ID has a mix of personal and business cards. Her FICO score is also working, and is better than mine
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My spouse's User ID has a mix of personal and business cards. Her FICO score is also working, and is better than mine

#54
Join Date: Jul 2012
Location: RDU
Programs: DL(PM), UA(Silver), Marriott(Ti), HH(Gold), Hertz(PC)
Posts: 2,266
There's also a link for a free credit report, I haven't checked to see if it's an intro offer for a paid service, or if I would really get a free report every so often. I have the regular Platinum card and the Delta co-branded Platinum credit card.
#55
Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Gold, Marriott Bombay Titanium, Hertz President's Circle, UA Silver, Mobile Passport Unobtanium
Posts: 5,579
When I check my Plat card profile, I still have the Experian FICO score.
#56
Join Date: Feb 2011
Location: San Francisco, CA
Programs: Amex Platinum, Chase Sapphire Reserve
Posts: 746
On the mobile app, I see the same Experian page we've had for a while.
On the website, I see a link to sign up for some Transunion thing (Amex Plat as well as Amex Delta Gold - both personal).
I already get a TransUnion score from Chase, as well as a TransUnion score from BofA, so I'd rather keep my free Equifax score from Amex as long as possible. Unless there is good reason to switch?
On the website, I see a link to sign up for some Transunion thing (Amex Plat as well as Amex Delta Gold - both personal).
I already get a TransUnion score from Chase, as well as a TransUnion score from BofA, so I'd rather keep my free Equifax score from Amex as long as possible. Unless there is good reason to switch?
#57
Moderator: Luxury Hotels and FlyerTalk Evangelist
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 17,333
Getting your "free" credit score now requires answering a bunch of intrusive question
They are asking for your full name and email and then asking for date of birth, address, previous address (if at the current one less than six months), and social security number.
To get this info you must also agree to let them send you spam marketing emails going forward as well as mandatory arbitration in case of disagreement.
First of all, doesn't Amex already have virtually all the required info? Secondly, what is the reason for this new intrusion? Guess I'll have to get my credit rating somewhere else going forward because I don't want to be spammed by Amex.
To get this info you must also agree to let them send you spam marketing emails going forward as well as mandatory arbitration in case of disagreement.
First of all, doesn't Amex already have virtually all the required info? Secondly, what is the reason for this new intrusion? Guess I'll have to get my credit rating somewhere else going forward because I don't want to be spammed by Amex.
#58
A FlyerTalk Posting Legend, Moderator: American Express, Citi, Diners Club, Signatures
Join Date: Jun 2003
Location: Miami & London
Programs: AA & Marriott Perpetual Platinum; HH Gold
Posts: 42,261
Where are you seeing this? I login to americanexpress.com > Account Services > View FICO score and it appears with no questions.
#59
Join Date: Jul 2016
Location: Dallas, TX
Programs: WN A-List Pref, Hilton Diamond, Marriott Gold, IHG Plat
Posts: 452
I no longer have a link labeled "View FICO Score". My link now says "Free Credit Score & Report" instead.