MR to Emirates after changing MR account number
Jun 24, 2014, 7:06 pm
#1
Original Poster
Join Date: Feb 2011
Location: Jersey City, NJ
Programs: BA Silver, EK Silver, VS Gold Hilton Gold, Hyatt Diamond, SPG Gold,
Posts: 326
MR to Emirates after changing MR account number
Any one run into this issue. I am trying to transfer points from my wifes account to her emirates account and its stating the Emirates account is inactive. I have gotten MR and Emirates on the phone and Emirates is verifying the account is active.
Points were previously transferred from an old membership rewards account and now I have a new number and its causing the issue.
Points were previously transferred from an old membership rewards account and now I have a new number and its causing the issue.
Jun 25, 2014, 8:20 am
#2
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,952
It sounds as if American Express or Emirates has implemented a process to restrict transfers into an Emirates account from only one Membership Rewards account. This would block third-party transfers, but would also create the problem you are experiencing. It should be straightforward for them to fix.
Oct 4, 2015, 5:14 pm
#4
Join Date: May 2006
Location: New York, London, Sydney
Programs: United GS/2MM, DL*P, VS*G, AA*EXP, Avis CHM, Hertz Platinum, Sixt*D, HH*D, HGP*P, Starwood*P
Posts: 9,847
Yes, transferring to an EK account can only be done from the first MR account to which the EK account was ever linked. Sucks, but that's how it works.
Aug 17, 2017, 8:58 pm
#5
Join Date: Dec 2005
Posts: 272
Advice Needed-MR to Emirates linked to old card
I recently tried to transfer MR miles to Emirates online but received a call from Amex saying there was an issue and to call Emirates. I called Emirates and was told that my Emirates Skywards account was linked to a different Amex card (a business Platinum that I cancelled last year) and that I could only transfer from the original card.
This seems strange and unfair; the Membership Rewards account is mine; it doesn't end with cancellation or changing of one of my Amex cards. Can anyone offer assistance or advice please? Thank you
This seems strange and unfair; the Membership Rewards account is mine; it doesn't end with cancellation or changing of one of my Amex cards. Can anyone offer assistance or advice please? Thank you
Aug 18, 2017, 4:36 am
#6
Join Date: Mar 2008
Location: Central Jersey
Programs: Emirates, Amex Plat, UA/DL, Hilton/SPG
Posts: 57
I had the same issue... you have to go on the Emirates website and fill out a "contact us" form. Choose topic: "Emirates skywards" And subtopic: "Rewards change"
Ask them to delink your old amex MR account so you can link your new one.
Emirates has a policy that only one MR account can be linked per member.
It takes a few days for them to get back to you.
Good luck! and no worries...
Ask them to delink your old amex MR account so you can link your new one.
Emirates has a policy that only one MR account can be linked per member.
It takes a few days for them to get back to you.
Good luck! and no worries...