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Centurion Lounge SFO [Opened 6 November 2014] (2013 - 2021)

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Old Dec 8, 2014, 12:26 am
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FAQ
Q: Where is the lounge?
A: Terminal 3, F concourse, right by Gate F2 (formerly gate 75) and the F-1 security checkpoint (that has PreCheck, sometimes).

Q: Can I visit there if I'm departing from another terminal?
A: Absolutely. Security at SFO will let passengers departing from any concourse at SFO go through security in any concourse, even ones that aren't connected behind security. At the moment, Terminal 3 concourses E and F, and International Terminal concourse G are connected airside to the Centurion lounge. Some other concourses are connected to each other airside, but not to the point that you can walk airside to the Centurion. However, with a PreCheck security lane right next to the entrance to the lounge, it can be quite easy to clear security twice if necessary.

Q: Can I visit if I'm arriving at SFO?
A: It depends. If you're arriving in the aforementioned concourses E, F, or G, then yes, but only if you have a connecting flight. If you're arriving in one of the other concourses, then security at SFO won't let you clear into E, F, or G without a boarding pass departing SFO that day. If you're arriving internationally, again, you'd need a same-day SFO departing boarding pass to clear security.



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Centurion Lounge SFO [Opened 6 November 2014] (2013 - 2021)

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Old Jun 7, 2019, 2:34 am
  #1231  
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Which Apple app is this, exactly? I did an Amex search at the iPhone App Store and didn’t see any result that looked right. Thanks.
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Old Jun 7, 2019, 3:29 am
  #1232  
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The main American Express app. Should be the first result in the App Store when you search "Amex".
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Old Jun 14, 2019, 8:22 pm
  #1233  
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A new low tonigh (6:30 pm Friday). Kitchen was so slow to replace the chicken, a crowd of at least fifteen hungry guests hovered on the edges of the buffet waiting for staff to bring out a fresh supply. Then they forgot the tongs. I thought there might be a riot
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Old Jun 14, 2019, 10:26 pm
  #1234  
 
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Originally Posted by Kacee
A new low tonigh (6:30 pm Friday). Kitchen was so slow to replace the chicken, a crowd of at least fifteen hungry guests hovered on the edges of the buffet waiting for staff to bring out a fresh supply. Then they forgot the tongs. I thought there might be a riot
It's OK you can use your other AMEX benefit to go to a PP restaurant. Oh wait ...
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Old Jun 14, 2019, 11:29 pm
  #1235  
 
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Will they ever have meat other than chicken, which they’ve had for years? I know chicken is a meat that most major cultures find acceptable, but doesn’t the DFW lounge, say, feature beef? How about some menu rotation? I think the panna cotta, too, has been there since the club opened.
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Old Jun 15, 2019, 5:06 am
  #1236  
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Originally Posted by Explore
Will they ever have meat other than chicken, which they’ve had for years? I know chicken is a meat that most major cultures find acceptable, but doesn’t the DFW lounge, say, feature beef? How about some menu rotation? I think the panna cotta, too, has been there since the club opened.
They used to have two proteins, usually chicken and pork. Now they've just had the fennel chicken for probably six months or more.

If the food in the UC wasn't so horrible, I would have stopped coming here. It is barely worth the hassle of fighting the crowds. The staff look deer in the headlights overwhelmed by it all.

They've downgraded the cookies, too.
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Old Jul 22, 2019, 9:31 pm
  #1237  
 
Join Date: Nov 2014
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Just took a quick peek in the lounge and it is dead. I don’t think I’ve ever seen that few people. Same old chicken and rice, carrots and pasta. I agree with the poster above the cookie are a downgrade too.
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Old Jul 23, 2019, 3:11 pm
  #1238  
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I was here briefly last Friday night around 7 pm. It was an absolute zoo. There were at least a dozen people swarming the buffet. I took one look, turned around and walked out.

AMEX needs to stop allowing guests. People in front of me in line were all bringing 2.
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Old Jul 23, 2019, 5:34 pm
  #1239  
 
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Originally Posted by Kacee
I was here briefly last Friday night around 7 pm. It was an absolute zoo. There were at least a dozen people swarming the buffet. I took one look, turned around and walked out.

AMEX needs to stop allowing guests. People in front of me in line were all bringing 2.
I was there last Friday night, from around 5:50 to 6:20. It was packed. I had to sit at the area across from the bar because there were no tables available. They don't need to stop allowing guests, they need to open more lounges. They clearly have a lot of Plat card holders in the SFO market, so they can afford more lounges.
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Old Jul 23, 2019, 9:56 pm
  #1240  
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Originally Posted by STS-134
I was there last Friday night, from around 5:50 to 6:20. It was packed. I had to sit at the area across from the bar because there were no tables available. They don't need to stop allowing guests, they need to open more lounges. They clearly have a lot of Plat card holders in the SFO market, so they can afford more lounges.
SFO is severely space constrained. I'm pretty sure AMEX would expand if they could.

At least we agree that the current situation is not acceptable.
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Old Jul 23, 2019, 11:26 pm
  #1241  
 
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How miserable is the lounge going to be 10-11pm on a Thursday night? I'm assuming miserable based on the number of transpacs that seem to leave around that time.
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Old Jul 24, 2019, 1:15 am
  #1242  
 
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Originally Posted by nmpls
How miserable is the lounge going to be 10-11pm on a Thursday night? I'm assuming miserable based on the number of transpacs that seem to leave around that time.
I haven't found the lounge that bad at closing time, although I haven't stopped by at that time in about a year as I just head to Polaris when I'm on my TPACs. Be aware the Centurion lounge closes at 11pm and they start clearing food after 10pm.
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Old Jul 29, 2019, 5:25 pm
  #1243  
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Originally Posted by nmpls
How miserable is the lounge going to be 10-11pm on a Thursday night? I'm assuming miserable based on the number of transpacs that seem to leave around that time.
My last visit was last November at 10 PM on a Friday. It was surprisingly still pretty crowded though at least I could find a seat:

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Old Jul 30, 2019, 1:41 pm
  #1244  
 
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3 recent visits in the last month and each time found a table quickly. A Tuesday morning ~7am, a Saturday mid afternoon ~ 2pm and a Friday late afternoon ~4pm.
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Old Aug 4, 2019, 2:12 pm
  #1245  
 
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Was there last week in late afternoon/evening time and lounge was packed as usual. Found a place to sit after a couple of laps around. Chicken and rice was ok.

But no desserts offered, aside from the downgraded cookies that several have mentioned, which also fall apart under the slightest pressure. In fact, the container that they were in was basically cookie crumbs and fragments of cookies since handling them with the tongs breaks them apart.
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