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[Expired] HHonors Gold for USA Platinum Chargecard holders

[Expired] HHonors Gold for USA Platinum Chargecard holders

Old Nov 5, 13, 10:29 am
  #61  
 
Join Date: Feb 2012
Location: NYC
Programs: Delta GM, AA Gold, SPG Gold, HH Gold, AMEX Plat, AMEX Gold
Posts: 5
Called AMEX Plat desk and was easily enrolled. Just had to provide my HH# and agree to some terms.

I already have Gold Status for 2013. Agent informed me that current status with Hilton didn't matter as long as I had the Plat card I would have Gold Status with Hilton. She did mention that so far it was only through 2014.
MelloFlyer is offline  
Old Nov 5, 13, 11:40 am
  #62  
 
Join Date: Aug 2005
Programs: AA LTP, UA, DL, HH, Marriott/SPG
Posts: 451
I called and the agent knew immediately about the new benefit and signed me up. My wife and I currently have a joint HHonors account and have gold through her Citi Reserve account. I would rather have it through Amex as part of an ongoing benefit. When agent read T&C's, he read that you must enroll by 12/31/13 and the benefit is good through 2014. CSR didn't know if the benefit would continue after that.
I Love to Travel is offline  
Old Nov 5, 13, 7:44 pm
  #63  
 
Join Date: Sep 2012
Programs: AP, SPG Gold, CX Gold
Posts: 203
Spoke to someone at Amex Canada about an hour ago, the rep said that the calls to the Plat line about this status upgrade were non stop. He said he and no idea how the info got leaked but that the forums were buzzing about it. He said that it was supposed to be for US cardholders but some Cdn Plats got the email as well, he went on to say that marketing was in touch with Hilton about this and will most likely have to offer it to Canadians as a "make it right" type of thing.

Now, there has been a report of a Cdn Plat getting the status upgrade. So it may be one of those things where you have to call and call until a rep will enrol you for this benefit.
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Old Nov 5, 13, 8:51 pm
  #64  
 
Join Date: Mar 2007
Posts: 4,661
Originally Posted by seanman571 View Post
Spoke to someone at Amex Canada about an hour ago, the rep said that the calls to the Plat line about this status upgrade were non stop. He said he and no idea how the info got leaked but that the forums were buzzing about it. He said that it was supposed to be for US cardholders but some Cdn Plats got the email as well, he went on to say that marketing was in touch with Hilton about this and will most likely have to offer it to Canadians as a "make it right" type of thing.

Now, there has been a report of a Cdn Plat getting the status upgrade. So it may be one of those things where you have to call and call until a rep will enrol you for this benefit.
I hope they do offer to CDN Platinum as well, but not sure how a USA-only promotion would interest CDN cardholders in the first place

We don't see CDN cardholers aiming for other USA-only promotions, or benefits (after all, $699/year is different than $450 USD/year, and benefits differ as well). CDN get a better Priority Pass than USA, does that mean US cardholers should ask for that too?
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Old Nov 6, 13, 12:16 am
  #65  
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Join Date: Oct 2012
Programs: DL Diamond, UA Silver, HHonors Diamond, Marriott Ambassador
Posts: 847
Called today and went through the phone tree (I went through card services, listened to ALL my account information... went through a few more prompts, and then finally pressed 0 for a representative. Is there an easier way to get to a non-concierge rep?!), and the rep knew exactly what I was talking about, though she said the promotion started in October and went through December 31st.
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Old Nov 6, 13, 7:25 am
  #66  
 
Join Date: Oct 2012
Location: Toronto, Canada
Programs: Delta PM, Marriott Titanium, Hilton Diamond, National EE, AS MVP Gold 75K
Posts: 872
I have the CDN personal Amex Plat and called in this morning and the rep was not aware of this promotion.
GateGuardian is offline  
Old Nov 6, 13, 9:58 am
  #67  
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Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,524
Originally Posted by bj27 View Post
Called today and went through the phone tree (I went through card services, listened to ALL my account information... went through a few more prompts, and then finally pressed 0 for a representative. Is there an easier way to get to a non-concierge rep?!), and the rep knew exactly what I was talking about, though she said the promotion started in October and went through December 31st.
Whenever I call for my US Plat, I just say "Card Services" as soon as it picks up, and then when the next prompt starts talking, I say "Representative". Usually gets me with a live person in ~30 seconds from when I press "Send" on my phone.
gooselee is offline  
Old Nov 6, 13, 10:58 am
  #68  
 
Join Date: Jul 2010
Location: DTW
Programs: Amex Canada Centurion (and all the fixings)...and 20,000,000+ misc. points/miles to spend!
Posts: 153
Just called Canadian Plat and CSR had no clue. Of course, he didn't even take the time to ask anyone else in the office, just scrolled through all the material on his screen and told me about Club Carlson gold status (as though I didn't know that already...)

I'll try calling back in a couple days and seeing what they say. I swear these reps never go out of their way to help. They just sent me the Centurion invitation box for the 3rd year in a row...why make that investment when the platinum reps can't do sh*t most of the time anyway.

[end rant]
tingalex is offline  
Old Nov 6, 13, 10:59 am
  #69  
Original Poster
 
Join Date: Oct 2012
Location: 5280/8150
Programs: Flying and sleeping
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Originally Posted by medichill View Post
Thanks for the tip djrez4!
My pleasure. I've received a lot from this site, so I try to help out the FT members when I can. It ain't often.
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Old Nov 6, 13, 2:53 pm
  #70  
 
Join Date: Apr 2003
Location: YYZ
Programs: AC E50K, Amex Plat, Fairmont Plat, NEXUS, Aman-user (not really a -junkie)
Posts: 1,674
Originally Posted by tingalex View Post
Just called Canadian Plat and CSR had no clue. Of course, he didn't even take the time to ask anyone else in the office, just scrolled through all the material on his screen and told me about Club Carlson gold status (as though I didn't know that already...)

I think it's hilarious that they ask people around them who "might" have heard of the promo... Really ??? That's research ?
xray is online now  
Old Nov 6, 13, 5:01 pm
  #71  
 
Join Date: Sep 2012
Posts: 3
Called and signed up today. Easy peasy. I don't use Hiltons much, but gold is better than silver, which is what I had.
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Old Nov 6, 13, 5:47 pm
  #72  
 
Join Date: Aug 2012
Posts: 412
Is anyone's account showing up as Gold yet? I have a stay coming up next week, and would be great to have gold status
cardinalkid1891 is offline  
Old Nov 6, 13, 6:57 pm
  #73  
 
Join Date: Mar 2013
Posts: 239
Originally Posted by cardinalkid1891 View Post
Is anyone's account showing up as Gold yet? I have a stay coming up next week, and would be great to have gold status
I just called up Amex and apparently the promotion doesn't START until 2014. Guess the plot thickens...
mojo2121 is offline  
Old Nov 6, 13, 8:06 pm
  #74  
 
Join Date: May 2009
Location: PHL
Programs: AA EXP, WN CP, HH Gold, Marriot Plat
Posts: 1,288
Signed up today as well. Agent stated that it would take 7 - 10 days for status to post. I didn't specifically ask about when it would apply (as I already have gold status), but he did state that as of now, the program ran until the end of 2014. I think I'll cancel that Citi card soon...
timmy83 is offline  
Old Nov 6, 13, 9:10 pm
  #75  
 
Join Date: Apr 2009
Posts: 110
Originally Posted by cardinalkid1891 View Post
Is anyone's account showing up as Gold yet? I have a stay coming up next week, and would be great to have gold status
my status has not changed from yesterday
kburges is offline  

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