Unable to Link Virgin Atlantic Account

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Old Oct 20, 13, 3:30 pm
  #1  
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Join Date: Jul 2008
Posts: 150
Unable to Link Virgin Atlantic Account

I'm trying to transfer Membership Rewards points to a newly created Virgin Atlantic FF account for another member in our household. After successfully creating the VA account, I get the following error message when trying to link it to the MR account...

Partner Program Number entered is invalid.*

Do I have to wait a certain period of time after the VA account was created before it can be linked...or is Amex no longer allowing linked accounts to other family members in the same household?
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Old Oct 21, 13, 7:25 am
  #2  
mia
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1. I assume your American Express card account is issued in the USA?

2. Weekends are for system maintenance. I would try again today to link the accounts. You must enter the name and Flying Club account number exactly as show in the Virgin Atlantic system.
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Old Oct 21, 13, 6:35 pm
  #3  
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Yes, issued in USA.

I was able to initiate the link today...now it shows as pending.
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