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"As of 2/27/04, we are not accepting new enrollments for Private Payments"

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"As of 2/27/04, we are not accepting new enrollments for Private Payments"

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Old Mar 8, 2004, 8:02 am
  #16  
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Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by daveland:
Add me to the "miffed customer" list.
I even took the time to write in and express displeasure, only to get a form letter back explaining that the program is being discontinued.</font>
Same here -- but I replied and asked my question again. Amex replied with this:
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Please know that American Express is discontinuing Private Payments because of the low use of the service coupled with the high cost of maintaining the service.</font>

Xyzzy is offline  
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Old Mar 11, 2004, 10:36 pm
  #17  
 
Join Date: Apr 2002
Location: HKG
Posts: 80
I love the Private Payment service and use the service almost every month. I wrote to their customer service and got the same response as daveland.
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Old Mar 11, 2004, 10:41 pm
  #18  
 
Join Date: Dec 2002
Location: 10280 & 91101
Programs: AA Аэрофлот UA LH AF AS SPG HH PC
Posts: 461
I will probably cancel my Plat Card when PP is cancelled and move to Citi Visa which has PP. This is too important to me. Im voting with my wallet.
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