Second Global Entry Reimbursement?
#64
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,742
Did you make the GE payments all at the same time? Or in close proximity to each other?
I was considering getting GE for my mom and just paying for it. If there are more reports of this, I might hold off for a few months until my renewal comes up and do her signup at the same time as my renewal.
#66
Join Date: Sep 2013
Location: SFO/DTW
Programs: DL PM 0.5MM, Hyatt Globalist, HHonors Gold, SPG Plat, Marriott Gold, Avis PC, National EE, Hertz PC
Posts: 1,988
Year 2 of AMEX Plat. Already got Global Entry membership.
Charged 2nd membership for a family member on 12/29. Got refunded today 1/2.
My card number did get stolen so I requested a new card. However, this was after I charged the GE fee.
Charged 2nd membership for a family member on 12/29. Got refunded today 1/2.
My card number did get stolen so I requested a new card. However, this was after I charged the GE fee.
#68
Join Date: May 2011
Posts: 69
I have a corporate gold Amex, which was supposed to offer me reimbursement of the $100 Global Entry application fee if paid using the Amex card. I indeed paid with the card, but have not been reimbursed. I called Amex, who said that they need to be "notified" by US Customs and Border Patrol (CBP) that my application was approved. Has anyone else gone through this? I emailed CBP 1-2 months ago but haven't received a response.
#70
Join Date: May 2011
Posts: 69
I was approved for GE. There was some sort of confusion or delay, but it did get approved. The charge appeared on my Amex right away, but Amex says they need notification of approval. I guess I need to call Customs to find out how that could happen.
#72
Join Date: Dec 2015
Location: DCA
Posts: 818
I have a corporate gold Amex, which was supposed to offer me reimbursement of the $100 Global Entry application fee if paid using the Amex card. I indeed paid with the card, but have not been reimbursed. I called Amex, who said that they need to be "notified" by US Customs and Border Patrol (CBP) that my application was approved. Has anyone else gone through this? I emailed CBP 1-2 months ago but haven't received a response.
#73
Suspended
Join Date: Sep 2014
Posts: 3,072
Right, this is the first time I've ever seen someone mention that Amex (or any other bank that offers a GE credit) asked for proof of approval. I bet this person simply ran into the wrong customer service rep. If he or she contacts Amex again and mentions the specific date of the GE fee charge, they'll probably get a credit issued.
#74
A FlyerTalk Posting Legend; Moderator: American Express, Capital One, Citi, Chase, Credit Card Programs, Diners Club, Signatures
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,884
#75
Join Date: Mar 2012
Programs: DL FO
Posts: 236
Applied for GE for two family members and used my recently received MB Amex Platinum for both $100 charges which posted separately on my account late last week. Two $100 "Card Member Benefit: Fee Credit" credits appeared today on my account ^