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Platinum airline fee $200 reimbursement reports: HA only

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Old May 18, 2015, 9:30 am
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Platinum airline fee $200 reimbursement reports: HA only

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Old Jul 23, 2017, 4:20 pm
  #76  
 
Join Date: Jul 2017
Posts: 1
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Originally Posted by mymikeole
Hi everyone - any luck from anyone recently?!? I would really appreciate another data point.

Thanks!
$100 GC purchased late march, reimbused 2 days later.

$100 GC Purchased early July. Still no reimbursement.

Looks like they put the kibosh on that. Weird that it ever worked, considering those purchases are coded as Merchandise & Supplies - Internet Purchase.
FTjanitor is offline  
Old Aug 12, 2017, 6:31 pm
  #77  
 
Join Date: Apr 2015
Posts: 83
My $50 purchase didn't get reimbursed. Posted as Hawaiian gifts, Internet purchase online merchandise.
ST_Hawaii is offline  
Old Aug 16, 2017, 9:54 pm
  #78  
 
Join Date: Feb 2017
Location: HA & CA
Posts: 1
Two $50 gift cards purchased on 7/19/17, not reimbursed (Personal Platinum).
niimz is offline  
Old Sep 1, 2017, 12:17 am
  #79  
 
Join Date: Apr 2015
Posts: 83
Originally Posted by Brenden Goodey
I think they may have caught on with HA. I purchased a $63 GC - waited the famous 3 business days for reimbursement and NOTHING. Said okay, lets wait till the statement closes. Still - NOTHING!

Just changed preferred airline to Delta - purchased a $50 GC. Waiting for it to post then will wait a few days to see if it reimburses. Fingers crossed.
Amex allowed you to change your selected airline mid-year?
ST_Hawaii is offline  
Old Sep 1, 2017, 7:23 am
  #80  
mia
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Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
Originally Posted by ST_Hawaii
Amex allowed you to change your selected airline mid-year?
Yes, if you have not used any of the credit in 2017 they will usually allow a change.
mia is online now  
Old Oct 10, 2017, 2:47 pm
  #81  
 
Join Date: May 2016
Posts: 5
Did anyone try recently?
jkwon808 is offline  
Old Oct 12, 2017, 12:11 pm
  #82  
 
Join Date: Apr 2015
Posts: 83
Gift card purchases are still not getting reimbursed.
Heres what worked for me:
10/4 $79.83 airfare paid $50 gift card and $29.83 to Amex biz plat
10/6 $29.83 airline fee reimbursement
10/8 $103 airfare paid with $50 gift card and $53 to Amex biz plat
10/12 still waiting for reimbursement
ST_Hawaii is offline  
Old Nov 21, 2017, 1:07 pm
  #83  
 
Join Date: Apr 2015
Posts: 83
Originally Posted by ST_Hawaii
Gift card purchases are still not getting reimbursed.
Heres what worked for me:
10/4 $79.83 airfare paid $50 gift card and $29.83 to Amex biz plat
10/6 $29.83 airline fee reimbursement
10/8 $103 airfare paid with $50 gift card and $53 to Amex biz plat
10/12 still waiting for reimbursement

It looks like only charges under $50 are automatically reimbursed. Charges $50 and above have to manually done . I was able to have a rep manually apply the $53.

Additional charges I've made paid partially with GCs
2x $29.80 11/10 reimbursed 11/14
$44 on 11/18. reimbursed 11/21.
$57 on 11/18. No amount was reimbursed.
ST_Hawaii is offline  
Old Dec 8, 2017, 1:44 pm
  #84  
 
Join Date: Jul 2016
Posts: 19
Originally Posted by ST_Hawaii
It looks like only charges under $50 are automatically reimbursed. Charges $50 and above have to manually done . I was able to have a rep manually apply the $53.

Additional charges I've made paid partially with GCs
2x $29.80 11/10 reimbursed 11/14
$44 on 11/18. reimbursed 11/21.
$57 on 11/18. No amount was reimbursed.
What did you say to get the $53 portion of the flight credited?
pmd5700 is offline  
Old Dec 8, 2017, 2:26 pm
  #85  
 
Join Date: Nov 2017
Programs: amex platinum
Posts: 1
Cool *NEW*12/2017

GC purchases will not work (coded as merchandise and supplies/Hawaiian Gifts). I purchased Hawaiian premier club and AMEX confirmed that they will reimburse (coded as travel-airline). $200 credit renews 1/1/18.

Last edited by chiyomijon2112; Dec 8, 2017 at 2:32 pm Reason: add
chiyomijon2112 is offline  
Old Dec 11, 2017, 12:53 am
  #86  
 
Join Date: Aug 2017
Posts: 36
gift cards dont work anymore for me. talking via chat/phone and got stonewalled even though other tickets got credited when the charge was combined with gift cards.
JAXFLY is offline  
Old Dec 12, 2017, 4:34 pm
  #87  
 
Join Date: Mar 2016
Posts: 5
Originally Posted by JAXFLY
gift cards dont work anymore for me. talking via chat/phone and got stonewalled even though other tickets got credited when the charge was combined with gift cards.
Can you provide more information? How much as the gift card you purchased for? When did you purchase it? When did you contact AmEx looking for a refund?
lazy_gremlin is offline  
Old Dec 15, 2017, 10:28 pm
  #88  
 
Join Date: Aug 2017
Posts: 36
i bought 2- 50 gift cards and 1-70 gift card, purchased mid/late november around thanksgiving. i called dec10 and 11th asking for credit and told i wouldnt recieve any credit. called again on the 12th and got a more sympathetic agent who eventually did credit my purchases as a one time good will gesture as a valued customer.
JAXFLY is offline  
Old Jan 6, 2018, 7:41 pm
  #89  
 
Join Date: Oct 2017
Posts: 2
Anyone have any confirmations on other types of reimbursement opportunities?
yumcha is offline  
Old Mar 1, 2018, 10:09 am
  #90  
 
Join Date: Jun 2011
Posts: 7
Originally Posted by yumcha
Anyone have any confirmations on other types of reimbursement opportunities?
Similar -- do purchased upgrades to Extra Comfort count? (Hilton Aspire or AmEx Platinum)

Last edited by hydog; Mar 1, 2018 at 10:30 am
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