Airline fee $200/$100 reimbursement reports: HA only

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Old Jul 23, 17, 5:20 pm
  #76
 
Join Date: Jul 2017
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Originally Posted by mymikeole View Post
Hi everyone - any luck from anyone recently?!? I would really appreciate another data point.

Thanks!
$100 GC purchased late march, reimbused 2 days later.

$100 GC Purchased early July. Still no reimbursement.

Looks like they put the kibosh on that. Weird that it ever worked, considering those purchases are coded as Merchandise & Supplies - Internet Purchase.
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Old Aug 12, 17, 7:31 pm
  #77
 
Join Date: Apr 2015
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My $50 purchase didn't get reimbursed. Posted as Hawaiian gifts, Internet purchase online merchandise.
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Old Aug 16, 17, 10:54 pm
  #78
 
Join Date: Feb 2017
Location: HA & CA
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Two $50 gift cards purchased on 7/19/17, not reimbursed (Personal Platinum).
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Old Sep 1, 17, 1:17 am
  #79
 
Join Date: Apr 2015
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Originally Posted by Brenden Goodey View Post
I think they may have caught on with HA. I purchased a $63 GC - waited the famous 3 business days for reimbursement and NOTHING. Said okay, lets wait till the statement closes. Still - NOTHING!

Just changed preferred airline to Delta - purchased a $50 GC. Waiting for it to post then will wait a few days to see if it reimburses. Fingers crossed.
Amex allowed you to change your selected airline mid-year?
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Old Sep 1, 17, 8:23 am
  #80
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mia
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Originally Posted by ST_Hawaii View Post
Amex allowed you to change your selected airline mid-year?
Yes, if you have not used any of the credit in 2017 they will usually allow a change.
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Old Oct 10, 17, 3:47 pm
  #81
 
Join Date: May 2016
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Did anyone try recently?
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Old Oct 12, 17, 1:11 pm
  #82
 
Join Date: Apr 2015
Posts: 24
Gift card purchases are still not getting reimbursed.
Heres what worked for me:
10/4 $79.83 airfare paid $50 gift card and $29.83 to Amex biz plat
10/6 $29.83 airline fee reimbursement
10/8 $103 airfare paid with $50 gift card and $53 to Amex biz plat
10/12 still waiting for reimbursement
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Old Nov 21, 17, 2:07 pm
  #83
 
Join Date: Apr 2015
Posts: 24
Originally Posted by ST_Hawaii View Post
Gift card purchases are still not getting reimbursed.
Heres what worked for me:
10/4 $79.83 airfare paid $50 gift card and $29.83 to Amex biz plat
10/6 $29.83 airline fee reimbursement
10/8 $103 airfare paid with $50 gift card and $53 to Amex biz plat
10/12 still waiting for reimbursement

It looks like only charges under $50 are automatically reimbursed. Charges $50 and above have to manually done . I was able to have a rep manually apply the $53.

Additional charges I've made paid partially with GCs
2x $29.80 11/10 reimbursed 11/14
$44 on 11/18. reimbursed 11/21.
$57 on 11/18. No amount was reimbursed.
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Old Dec 8, 17, 2:44 pm
  #84
 
Join Date: Jul 2016
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Originally Posted by ST_Hawaii View Post
It looks like only charges under $50 are automatically reimbursed. Charges $50 and above have to manually done . I was able to have a rep manually apply the $53.

Additional charges I've made paid partially with GCs
2x $29.80 11/10 reimbursed 11/14
$44 on 11/18. reimbursed 11/21.
$57 on 11/18. No amount was reimbursed.
What did you say to get the $53 portion of the flight credited?
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Old Dec 8, 17, 3:26 pm
  #85
 
Join Date: Nov 2017
Programs: amex platinum
Posts: 1
Cool *NEW*12/2017

GC purchases will not work (coded as merchandise and supplies/Hawaiian Gifts). I purchased Hawaiian premier club and AMEX confirmed that they will reimburse (coded as travel-airline). $200 credit renews 1/1/18.

Last edited by chiyomijon2112; Dec 8, 17 at 3:32 pm Reason: add
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Old Yesterday, 1:53 am
  #86
 
Join Date: Aug 2017
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gift cards dont work anymore for me. talking via chat/phone and got stonewalled even though other tickets got credited when the charge was combined with gift cards.
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