Go Back   > > >
Thread Tools Search this Thread
Old Aug 5, 12, 5:13 am   #1
Original Poster
Join Date: Oct 2005
Posts: 186
2 amex membership rewards accounts under same account

I presently have 2 amex credit cards associated with amex membership rewards:
1) Blue
2) premier rewards gold card

For some reason, in my rewards I am showing 2 separate membership rewards accounts. One associated with my Blue card, hence "membership rewards express" and the other associated with my gold card, as a regular "membership rewards" with transfer to airline option.

The problem is that all my points are in the account associated with my Blue account, hence non-transferable.

This is the first time in 10 years this has happened. (I opened my gold card 3 months ago and it seems that it generated a new account)

Has anyone else experienced this issue?
levy is offline   Reply With Quote
Old Aug 5, 12, 2:12 pm   #2
Join Date: Oct 2007
Programs: SPG, AA
Posts: 345
I don't have the Blue card, but I've always thought Amex Blue and Amex Rewards Gold points are different, no?
echip is offline   Reply With Quote
Old Aug 5, 12, 4:01 pm   #3
FlyerTalk Evangelist, Moderator: American Express, Citi, Diners Club, Signatures
Join Date: Jun 2003
Location: Miami & London
Programs: AA 2MM Perpetual Platinum; VS, HH & SPG Gold
Posts: 32,140
Normally, the system will automatically link a new card account to your existing Membership Rewards account. If this did not occur simply ask customer service to merge the two rewards accounts. The surviving account will be recognized as a standard Membership Rewards account because you hold a Gold card.
mia is offline   Reply With Quote


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off

Forum Jump
Contact Us - FlyerTalk - Archive - Top