FHR rates competitive?

Old Jan 22, 09, 9:55 am
  #1  
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FHR rates competitive?

Hi all -

Was hoping to make a reservation at the Bellagio for the end of March - yesterday FHR quoted me a rate about $150 over a special offer I just found on the hotel's website - has anyone had any luck getting FHR to match a lower offer?

Thanks.
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Old Jan 22, 09, 11:29 am
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I've tried it (in the UK), and they said because of the extra benefits through their program they wouldn't price match.

In the case of the Bellagio however, their price was cheaper than what was available on the internet, and I have to say it was worth it - the spa voucher and the free breakfast were something tangible that it was worth going through Amex for.
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Old Jan 22, 09, 5:56 pm
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if you call fhr travel and tell them what you found they will call the hotel and see if they can get the same rate with the fhr benefits and then it is up to the hotel
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Old Jan 22, 09, 6:01 pm
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Originally Posted by PlatHunter View Post
if you call fhr travel and tell them what you found they will call the hotel and see if they can get the same rate with the fhr benefits and then it is up to the hotel
On one occasion FHR rep was able to get a hotel to honor a cheaper rate for me with all FHR benefits. I think it was Four Seasons in Toronto.
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Old Jan 22, 09, 6:39 pm
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... but in general, there is no "price match" feature of the FHR program. More particularly, there's really no representation that the FHR will be the cheapest or save money. Since it comes with substantial benefits that would normally cost extra, I can very well see why most hotels would not want to price match.
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Old Jan 22, 09, 6:59 pm
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Originally Posted by Steve M View Post
... but in general, there is no "price match" feature of the FHR program. More particularly, there's really no representation that the FHR will be the cheapest or save money. Since it comes with substantial benefits that would normally cost extra, I can very well see why most hotels would not want to price match.
You are absolutely correct. However, it does not hurt to ask.
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Old Jan 23, 09, 7:37 am
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I asked - no dice. Thanks, everyone.
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Old Jan 23, 09, 8:23 am
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A good agent will make a honest attempt to lower the FHR rate. I've had it happen a few times. Other times when I ask, the agent will just say that's the price, take it or leave it.
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Old Jan 23, 09, 9:59 am
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Originally Posted by jgsx View Post
A good agent will make a honest attempt to lower the FHR rate. I've had it happen a few times. Other times when I ask, the agent will just say that's the price, take it or leave it.
"take it or leave it" was about the answer I got. I might try calling again.
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Old Jan 23, 09, 3:32 pm
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Originally Posted by abefroman329 View Post
"take it or leave it" was about the answer I got. I might try calling again.
Does not cost you anything to try. Sometimes hotel FHR rates also go down, then you can call and rebook for a lower rate. Make sure a FHR agent makes a new reservation before your old one is canceled.
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Old Jan 25, 09, 10:33 am
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never been denied

I've made different FHR reservations for Skylofts and now Wynn and when the quoted "FHR" rate was higher than the posted rate on the properties' website I requested that they call to see if they could match the rate. Always they had to get a "manager's" approval at the hotel, but they were able to match the lower rate with the additional 15% or 10% off respectively, and with all FHR benefits. ^
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Old Jan 25, 09, 10:41 am
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Originally Posted by spectrablue96 View Post
I've made different FHR reservations for Skylofts and now Wynn and when the quoted "FHR" rate was higher than the posted rate on the properties' website I requested that they call to see if they could match the rate. Always they had to get a "manager's" approval at the hotel, but they were able to match the lower rate with the additional 15% or 10% off respectively, and with all FHR benefits. ^
Great to hear this.
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Old Jan 25, 09, 9:48 pm
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I was just in vegas a few weeks ago and when speaking with fhr the bellagio rates were great. They were basically 10-15% off the internet rates. In vegas many times they FHR as well as the regular hotel rates will vary tremendously as the dates get closer. I held some rates and then make my final decisons right before the cancellation period. Also sometimes when they call the hotel they are able to get you a much better rate even with all FHR benefits. Good luck
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Old Nov 24, 10, 11:12 am
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FHR vs Best Available Rate

Will FHR match the best available rates that you find on a hotel's website while still providing benefits? Looking at rooms at the US Grant for next spring it appears the FHR rate is about $80 a night higher than the AAA rate and $60 a night more than the BAR on SPG's website.
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Old Nov 24, 10, 12:01 pm
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