Last edit by: mia
Revised terms for 2014:
Benefit is available to Consumer and Business Platinum Card® and Centurion® Members only. To receive statement credits of up to $200 a year toward incidental air travel fees, Card Member must enroll and choose a qualifying airline at www.americanexpress.com/airlinechoice. Only the Basic Card Member or Authorized Account Manager(s) on the Card Account can enroll and select the qualifying airline. Card Members who have not chosen a qualifying airline will be able to do so at any time. Card Members who have already selected a qualifying airline will be able to change their choice one time each year in January at www.americanexpress.com/airlinechoice or by calling the number on the back of the Card. For 2014 only, Card Members may update their airline selection one additional time starting on 1/15/2014 through 2/28/2014 at www.americanexpress.com/airlinechoice or by calling the number on the back of the Card. Card Members who do not change their airline selection will remain with their current airline. Statement Credits: Incidental air travel fees must be charged on the enrolled Card Account for the benefit to apply. Purchases made by both the Basic and Additional Card Members on the enrolled Card Account are eligible for statement credits. However, each Card Account is eligible for up to a total of $200 a year in statement credits across all Cards on the Account. Incidental air travel fees must be separate charges from airline ticket charges. Fees not charged by the Card Member's airline of choice (e.g. wireless internet and fees incurred with airline alliance partners) do not qualify for statement credits. Incidental air travel fees charged prior to enrollment in this benefit are not eligible for statement credits. Airline tickets, upgrades, mileage points purchases, mileage points transfer fees, gift cards, duty free purchases, and award tickets are not deemed to be incidental fees. The airline must submit the incidental air travel fees under the appropriate merchant code, industry code, or required service or product identifier for the charge to be identified. Please allow 2-4 weeks after the qualifying incidental air travel fee is charged to your Card Account for statement credit(s) to be posted to the Account. We rely on airlines to submit the correct information on airline transactions, so please call the number on the back of the Card if statement credits have not posted after 4 weeks from the date of purchase. Card Members remain responsible for timely payment of all charges. To be eligible for this benefit, Card Account(s) must be active and not in default at the time of statement credit fulfillment. If a charge for any incidental air travel fee is included in a Pay Over Time feature balance on your Card Account (for example, Sign & Travel), the statement credit associated with that charge will not be applied to that Pay Over Time feature balance. Instead, the statement credit will be applied to your Pay In Full balance. For additional information about this benefit, call the number on the back of your Card.
Amex Lists Eligible and Ineligible Airline Fee Transactions [General discussion]
#107
Join Date: Jul 1999
Location: Land of 10,000 Upgrades
Posts: 9,465
Just one of the numerous existing threads on this topic:
http://www.flyertalk.com/forum/ameri...s-ua-only.html
http://www.flyertalk.com/forum/ameri...s-ua-only.html
#108
Join Date: Jul 2010
Posts: 12
1. Is alcohol specifically prohibited or not for reimbursement using this perk on any of the airlines?
2. Being allowed to switch airlines each January, what is the specific open enrollment period? Is it 1/1 to 1/31, or 1/1 til first card use on an airline for incidentals? In other terms, can I just keep my decision open in 2016 and switch airlines as soon as I need?
2. Being allowed to switch airlines each January, what is the specific open enrollment period? Is it 1/1 to 1/31, or 1/1 til first card use on an airline for incidentals? In other terms, can I just keep my decision open in 2016 and switch airlines as soon as I need?
#109
FlyerTalk Evangelist
Join Date: Jul 2008
Location: IAH
Programs: DL DM, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
Posts: 12,782
1. Is alcohol specifically prohibited or not for reimbursement using this perk on any of the airlines?
2. Being allowed to switch airlines each January, what is the specific open enrollment period? Is it 1/1 to 1/31, or 1/1 til first card use on an airline for incidentals? In other terms, can I just keep my decision open in 2016 and switch airlines as soon as I need?
2. Being allowed to switch airlines each January, what is the specific open enrollment period? Is it 1/1 to 1/31, or 1/1 til first card use on an airline for incidentals? In other terms, can I just keep my decision open in 2016 and switch airlines as soon as I need?
2 - it's the latter. You can switch your airline as long as you have not had a reimbursed expense. Once one is reimbursed, you're stuck with that airline for the year.
#110
Join Date: Aug 2013
Posts: 30
I charged excess baggage ($101.86) and several in-flight food/drink purchases (6x~$7.99) to Delta on my PRG on Sept 21, 2015, months after having selected Delta for my airline for this benefit. Sometime in October, 2015, I called in and provided them the receipts and they said they would give the $100 airline credit.
Time passed.
A week ago, since I am getting close to closing my PRG before the AF hits, I did some accounting and noticed the airline credit hadn't posted. I called in to try again to get the credit and they gave me soo much resistance, relying on these contrivances:
* said they couldn't do it in 2016 for a past year expense. I insisted, indicating that I had already filed for the airline credit and they denied it for some untold reason.
* said the "system" wouldn't apply the credit since my baggage charge was over $100. Again I insisted, bc this is ridiculous, and nowhere is this stated to be a requirement (that charges be under $100).
Long story shorter.. After calling multiple times, being told they would apply the credit and for me to wait 24-36 hrs, I have finally gotten them to say they can apply the credit of $100 using the baggage fee. Waiting for it to apply now.. but at least I'm now more confident their heads are in the right place.
Has anyone else had any problems getting them to apply the credit in such reasonable cases?
Time passed.
A week ago, since I am getting close to closing my PRG before the AF hits, I did some accounting and noticed the airline credit hadn't posted. I called in to try again to get the credit and they gave me soo much resistance, relying on these contrivances:
* said they couldn't do it in 2016 for a past year expense. I insisted, indicating that I had already filed for the airline credit and they denied it for some untold reason.
* said the "system" wouldn't apply the credit since my baggage charge was over $100. Again I insisted, bc this is ridiculous, and nowhere is this stated to be a requirement (that charges be under $100).
Long story shorter.. After calling multiple times, being told they would apply the credit and for me to wait 24-36 hrs, I have finally gotten them to say they can apply the credit of $100 using the baggage fee. Waiting for it to apply now.. but at least I'm now more confident their heads are in the right place.
Has anyone else had any problems getting them to apply the credit in such reasonable cases?
#111
Join Date: Oct 2015
Posts: 179
how quickly does airline benefit change?
Hello,
I have a gold rewards card and think my currently selected airline to get the $100 reimbursement is Delta.
If I still have my $100 credit available and wanted to book on a different airline, how quickly does the change take place?
i.e. if I changed my airline preference on-line today could I book tomorrow and get the credit or would it be instantly?
Thanks
I have a gold rewards card and think my currently selected airline to get the $100 reimbursement is Delta.
If I still have my $100 credit available and wanted to book on a different airline, how quickly does the change take place?
i.e. if I changed my airline preference on-line today could I book tomorrow and get the credit or would it be instantly?
Thanks
#114
Join Date: Jul 2004
Location: Dallas, TX
Programs: Marriott Titanium, Hilton Diamond, Ibotta, Southwest A-List
Posts: 368
I really wish amex didn't make you choose. I like the citi prestige for that reason.
Last edited by Vip4me; Feb 7, 2017 at 7:17 pm Reason: quoted the wrong person originally