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Amex US: Refer a friend & earn rewards? Experiences and problems.

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Amex US: Refer a friend & earn rewards? Experiences and problems.

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Old Sep 20, 2018, 10:32 am
  #121  
 
Join Date: Mar 2017
Location: USA
Programs: AA Gold, Hyatt Globalist, Hilton Diamond
Posts: 310
Unhappy

Originally Posted by vm81
I upgraded in May and met my requirements towards mid/late July. No bonus yet and have called them twice. They say 6-8 weeks and can see upgrade offer on my account but have no idea why points haven't posted. Last agent opened a ticket - not sure whats going on.
My agent also opened a ticket but then when I called back a week later, they didn't seem to have a clue about the previous ticket. So I feel like they just told that to me to shut me up lol. In my situation they couldn't see the upgrade offer so that's concerning.
milesforhire is offline  
Old Sep 24, 2018, 7:45 pm
  #122  
 
Join Date: Jan 2014
Location: TYS/BNA/ATL
Programs: UR, TYP, MR, C1, AA, UA, WN, BA, AS, AV, AC, Choice, Hyatt, IHG, Hilton, Wyndham, Marriott
Posts: 1,973
Originally Posted by milesforhire
My agent also opened a ticket but then when I called back a week later, they didn't seem to have a clue about the previous ticket. So I feel like they just told that to me to shut me up lol. In my situation they couldn't see the upgrade offer so that's concerning.
Called today again, still no points, but CSR opened a case. Will follow up soon.
yugi is offline  
Old Sep 25, 2018, 11:18 am
  #123  
 
Join Date: Jan 2014
Location: Chicago
Posts: 108
Referred a friend last week for a Hilton card and points posted yesterday. Impressed with the quick turnaround and hopefully this is the new norm.
Mitz9060 is offline  
Old Sep 29, 2018, 1:42 am
  #124  
 
Join Date: Oct 2000
Location: SEA, or BOS, or MUC, or other places (probably connecting). "Detroit, Michigan is in the Eastern time zone."
Programs: DL PM/1MM, AS 100K, NEXUS/GE, CLEAR, Bonvoy Platinum, Hilton Gold
Posts: 1,201
I referred a friend for the SPG Luxury card after having applied for my own only a few days before; the 20K bonus is already in my Marriott account even though I haven't received my first statement!
CKDGM is offline  
Old Oct 13, 2019, 1:25 am
  #125  
 
Join Date: Aug 2016
Location: SF Bay Area
Posts: 665
I referred a friend but it doesn't seem to be detected. Didn't receive the email notifying he used my referral.
He was instantly approved.

Anyway to fix this?
Travelchurner is offline  
Old Jan 13, 2020, 8:22 am
  #126  
 
Join Date: Nov 2018
Location: Between MGM & ATL
Programs: Primarily Hilton & Delta
Posts: 137
I happened to notice the Refer a Friend link was missing from the landing page on my AMEX account. When I finally found a way to get to the link from my account, it says "You are not eligible to access this referral offer at this time". I have probably referred maybe one person in the past year and have never done any "gaming the system", like referring to myself, etc.. Just wondering why they would take away the referral capabilities on my account? Anyone else have this happen? I hold 2 AMEX cards and have never closed an AMEX account or done any churning.
rcmiller is offline  
Old Jan 13, 2020, 8:39 pm
  #127  
 
Join Date: Apr 2010
Programs: FB Platinum, AA Plat/2MM, SPG Plat/LT Gold
Posts: 379
Originally Posted by rcmiller
I happened to notice the Refer a Friend link was missing from the landing page on my AMEX account. When I finally found a way to get to the link from my account, it says "You are not eligible to access this referral offer at this time". I have probably referred maybe one person in the past year and have never done any "gaming the system", like referring to myself, etc.. Just wondering why they would take away the referral capabilities on my account? Anyone else have this happen? I hold 2 AMEX cards and have never closed an AMEX account or done any churning.
Yes, the link disappeared from my Home page and I got the same "You are not eligible" message when I used a link found elsewhere. And then as randomly as it disappeared, the referral link reappeared. ^ I made two referrals, both friends applied. Let's see if they post.
miles4CDG is offline  
Old Jan 14, 2020, 8:43 am
  #128  
 
Join Date: Nov 2018
Location: Between MGM & ATL
Programs: Primarily Hilton & Delta
Posts: 137
Can a referral offer (or public new card offer) be used to upgrade an existing card? For instance, I know someone who has a Delta Gold AMEX and would like to upgrade to Delta Platinum AMEX. Their current offer to upgrade from AMEX is 0 bonus points, so not really worth it right now. Obviously they could apply for a new card and get the referral offer bonus points, but they would prefer to keep their existing account if possible.
rcmiller is offline  
Old Jan 14, 2020, 9:15 am
  #129  
mia
Moderator
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
New account offers do not apply to upgrades of existing card accounts.
mia is offline  
Old Jan 14, 2020, 7:02 pm
  #130  
FlyerTalk Evangelist
 
Join Date: Mar 2006
Location: DFW
Programs: AA 1M
Posts: 31,474
I"ve seen some referral offers say that the referred person can apply for any card and the referrer will get the bonus. I've referred my wife and I cannot find a way for her to apply for a card that I did not refer for. Does it really work that way?
UA Fan is offline  
Old Jan 14, 2020, 8:01 pm
  #131  
 
Join Date: Dec 2019
Programs: UA Silver, Hilton Damond, Amex
Posts: 41
I have a question.

If my friend used my referral link to open a new Amex card in December 2019, and the referral bonus is posted to my account in January 2020,
in which calendar year is this bonus counted? 2019 or 2020? If 2019, I still can earn full max yearly bonus for 2020 by referring more friends.

Does anyone know?
AirDream is offline  
Old Jan 16, 2020, 10:13 am
  #132  
 
Join Date: Mar 2013
Location: Chicago, IL
Posts: 422
Originally Posted by UA Fan
I"ve seen some referral offers say that the referred person can apply for any card and the referrer will get the bonus. I've referred my wife and I cannot find a way for her to apply for a card that I did not refer for. Does it really work that way?
Most regular Amex cards can cross refer to other Amex cards -- I think some co-branded cards can only refer to co-branded cards

Open the referral link and near the top it'll show "View all Cards with a Referral Offer" then you can select "personal cards" or "business cards"
Jatan is offline  
Old Feb 6, 2020, 1:34 pm
  #133  
 
Join Date: Nov 2018
Location: Between MGM & ATL
Programs: Primarily Hilton & Delta
Posts: 137
Originally Posted by rcmiller
I happened to notice the Refer a Friend link was missing from the landing page on my AMEX account. When I finally found a way to get to the link from my account, it says "You are not eligible to access this referral offer at this time". I have probably referred maybe one person in the past year and have never done any "gaming the system", like referring to myself, etc.. Just wondering why they would take away the referral capabilities on my account? Anyone else have this happen? I hold 2 AMEX cards and have never closed an AMEX account or done any churning.
Out of the blue, the referral section (just below the account summary) on my AMEX landing reappeared a few days ago. I want to say it was 12,500 SM for referring my Delta card. I didn't make any referrals at the time, but today when I logged in the referral section is gone again. If i click "Refer a Friend" I still get the same message above "You are not eligible...". Seems rather random. I'm starting to wonder if it is some AMEX technology glitch?
rcmiller is offline  


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