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WARNING Phishing Scams for American Express are very good

WARNING Phishing Scams for American Express are very good

Old May 24, 2012, 10:15 am
  #1  
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Join Date: May 2002
Location: Arizona
Posts: 5,681
Exclamation WARNING Phishing Scams for American Express are very good

WARNING...I know most of you know to be careful but recently I have received several very good Amex Phishing emails so be careful. They contain the exact same Amex logo, etc. I have cut and pasted the email but the very real looking logo and format were lost in the copy paste but here it is.......

Dear Cardholder,

Thank you for providing us with an updated email address, [email protected]. Your email address may be used to send you important information about your account and exclusive offers.

Remember, you can always go to americanexpress.com/email to update your email address and other communications preferences.

Thank you for using your American Express Card.

Sincerely,
American Express Customer Service


P.S. Now you can receive more of your Account Communications in electronic form. Enroll today at americanexpress.com/selectemail.


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Please do not reply to this e-mail. This customer service e-mail was sent to you by American Express. You may receive customer service e-mails even if you have unsubscribed from marketing e-mails from American Express.

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Centurion is offline  
Old May 24, 2012, 10:19 am
  #2  
 
Join Date: Aug 2010
Posts: 73
important emails from amex (about account, payment, address change, request replacement card, email change etc.) will always address you by name and last name.

No email from amex starts with "Dear Cardholder".

Marketing emails from amex (Platinum access benefits etc) will not address you at all.

I asked for a replacement card for my worn out charge card and got this email;

Just confirming your recent request
See your account Learn how to protect your Card
For your security:



Dear NAME LASTNAME,

We were recently asked to replace your American Express Card. While were in the process of sending your replacement Card, we wanted to make sure this request was made by you.

If you did ask for a new Card - or if youve already spoken with us about this matter - please feel free to delete this e-mail now.

If you did not make this request, please call the number on the back of your card or your billing statement today so we can ensure the safety of your account. For a list of phone numbers please click here.

The security of your account is our top priority.

Sincerely,
American Express Customer Service
boncovi is offline  
Old May 24, 2012, 12:30 pm
  #3  
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Join Date: Aug 2010
Location: DCA | IAD | BWI | BOS | OSL
Programs: AMEX Plat, AA EXP, DL Diamond Medallion, US, B6, SPG Gold,Marriott Gold,Hilton Gold,Starbucks Gold
Posts: 1,388
Originally Posted by Centurion
WARNING...I know most of you know to be careful but recently I have received several very good Amex Phishing emails so be careful. They contain the exact same Amex logo, etc. I have cut and pasted the email but the very real looking logo and format were lost in the copy paste but here it is.......
For all the non geeks out there, you can check the email header, which allows you to trace ips. Also, it is always important to check domain names as well because scammers will have domain names such as americanexpress.axp.biz but that is just a subdomain name, however, it looks legit to the regular consumer.

You can always do a reverse lookup on ip addresses and domain names.

Hope this helps.

Cheers,
krpjr
krpjr is offline  
Old May 24, 2012, 10:33 pm
  #4  
 
 
Join Date: Nov 2000
Location: Upcountry Maui, HI
Posts: 13,299
Originally Posted by krpjr
For all the non geeks out there, you can check the email header, which allows you to trace ips. Also, it is always important to check domain names as well because scammers will have domain names such as americanexpress.axp.biz but that is just a subdomain name, however, it looks legit to the regular consumer.

You can always do a reverse lookup on ip addresses and domain names.

Hope this helps.

Cheers,
krpjr
email headers are easily spoofed.
LIH Prem is offline  

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