Sep 17, 2014, 10:45 am
Last edit by: Tanic
Reminder: you must enroll and select Southwest as your airline BEFORE making a reimbursable purchase.
Some have suggested the need to wait several hours or even a day before making the purchase, but there are also several DPs that worked without waiting that long.
(BTW, you will often hear people refer to Southwest as WN. WN is the IATA code for Southwest Airlines. SW is the IATA code for Air Namibia.)
Caution: As of late July 2019, reports are that direct gift card purchases are no longer being reimbursed.
To purchase click here: https://www.southwest.com/gift-card/create-card.html Caution: Do NOT login to your Southwest Rapid Rewards account when making the purchase.
What does appear to work is buying flight tickets less than $100, OR using gift cards to get the charged amount down to less than $100.
Always read the last few pages to get up-to-date DPs.
Some have suggested the need to wait several hours or even a day before making the purchase, but there are also several DPs that worked without waiting that long.
(BTW, you will often hear people refer to Southwest as WN. WN is the IATA code for Southwest Airlines. SW is the IATA code for Air Namibia.)
Caution: As of late July 2019, reports are that direct gift card purchases are no longer being reimbursed.
What does appear to work is buying flight tickets less than $100, OR using gift cards to get the charged amount down to less than $100.
Always read the last few pages to get up-to-date DPs.
Airline fee $250/$200/$100 reimbursement reports: WN (2011-2019)
Jun 10, 2019, 8:10 pm
#1801
Join Date: Feb 2000
Location: Pittsburgh
Programs: Whoever Has the Best Bonus
Posts: 5,183
BizPlat
June 1st Selected Southwest for Airline Credit
June 5th Purchased $200 eGC (without being logged in)
June 10th Still shows $200 on the meter and no reimbursement.
Hoping just takes a bit longer. have seen some DPs quicker, some shorter, so hoping its just a batch processing thing on Amex side.
June 1st Selected Southwest for Airline Credit
June 5th Purchased $200 eGC (without being logged in)
June 10th Still shows $200 on the meter and no reimbursement.
Hoping just takes a bit longer. have seen some DPs quicker, some shorter, so hoping its just a batch processing thing on Amex side.
Jun 11, 2019, 10:52 am
#1802
Join Date: Jun 2019
Location: Phoenix, AZ
Programs: Hilton Honors Diamond, AAdvantage Gold, Southwest A-List Preferred, Bonvoy Gold
Posts: 12
Hey everyone! First post here and I recognize how important these data points are, particularly for the Amex airline fee credits; I relied on these posts heavily to educate my own decision-making, so to reciprocate...
Amex Aspire
5/30 - selected Southwest as airline; received confirmation email of airline selection from Amex
5/30 - purchased SW $100 GC, purchased SW $50 GC (not logged into account)
6/1 - payments posted
6/3 - credited $100 and $50; counter moved to $100 remaining
6/10 - purchased SW $100 GC; charge pending
Amex Gold DP
5/30 - selected Southwest as airline; received confirmation email of airline selection from Amex
5/30 - purchased SW $100
6/1 - payment posted
6/3 - credited $100; counter moved to $0 remaining
Amex Aspire
5/30 - selected Southwest as airline; received confirmation email of airline selection from Amex
5/30 - purchased SW $100 GC, purchased SW $50 GC (not logged into account)
6/1 - payments posted
6/3 - credited $100 and $50; counter moved to $100 remaining
6/10 - purchased SW $100 GC; charge pending
Amex Gold DP
5/30 - selected Southwest as airline; received confirmation email of airline selection from Amex
5/30 - purchased SW $100
6/1 - payment posted
6/3 - credited $100; counter moved to $0 remaining
Jun 11, 2019, 3:44 pm
#1803
Join Date: Jun 2014
Posts: 14
Me too. Purchased $200 eGC on June 7th and haven't seen the credit posted or the meter go down. Hoping it'll process in the next few days.
BizPlat
June 1st Selected Southwest for Airline Credit
June 5th Purchased $200 eGC (without being logged in)
June 10th Still shows $200 on the meter and no reimbursement.
Hoping just takes a bit longer. have seen some DPs quicker, some shorter, so hoping its just a batch processing thing on Amex side.
June 1st Selected Southwest for Airline Credit
June 5th Purchased $200 eGC (without being logged in)
June 10th Still shows $200 on the meter and no reimbursement.
Hoping just takes a bit longer. have seen some DPs quicker, some shorter, so hoping its just a batch processing thing on Amex side.
Jun 12, 2019, 7:26 am
#1804
Join Date: Mar 2011
Posts: 137
Amex Gold:
Selected WN last year and never changed it.
6/5 - bought $100 egc
6/8 - credit posted
Selected WN last year and never changed it.
6/5 - bought $100 egc
6/8 - credit posted
Jun 12, 2019, 10:08 am
#1805
Join Date: Feb 2000
Location: Pittsburgh
Programs: Whoever Has the Best Bonus
Posts: 5,183
Now June 12th and my $200 WN eGC from over a week ago (June 5th) still hasn't credited on my BizPlat. A purchase for Dell several days afterwards HAS been reimbursed. Hopefully its just a BizPlat batching issue rather than a change that is specific to this card or something!
Jun 12, 2019, 7:49 pm
#1806
FlyerTalk Evangelist
Join Date: Dec 2003
Location: LAX
Posts: 10,906
One week+ on aspire $250 purchase - still nothing...
Jun 13, 2019, 6:00 am
#1807
Join Date: Jun 2019
Posts: 1
Hilton Aspire:
6/5 bought 1x $100 GC and 1x $150 GC
6/7 $100 reimbursed.
$150 has not been reimbursed as of 6/13
6/5 bought 1x $100 GC and 1x $150 GC
6/7 $100 reimbursed.
$150 has not been reimbursed as of 6/13
Jun 13, 2019, 7:28 am
#1808
Join Date: Dec 2018
Posts: 825
This is somewhat concerning. Although my $75 gc took 6 days to credit back in early april.
Jun 13, 2019, 8:46 am
#1809
Join Date: Feb 2000
Location: Pittsburgh
Programs: Whoever Has the Best Bonus
Posts: 5,183
All my enrollable benefits currently show 'Status Unavailable' on both the mobile and desktop site, so hopefully its just some sort of system glitch they are working through. If it turns out $100 gets through and $200 doesn't I'll be kicking myself for not going with 2 $100 gift cards.
Jun 13, 2019, 6:47 pm
#1811
Join Date: Jul 2004
Location: Lodi, CA
Posts: 592
Amex Gold:
6/5 - Selected WN
6/9 - bought $100 egc
6/12 - credit posted
6/5 - Selected WN
6/9 - bought $100 egc
6/12 - credit posted
Jun 14, 2019, 10:21 am
#1812
Join Date: Mar 2017
Programs: HHonors Diamond, SPG, IHG, AA, SWA
Posts: 84
Hey everyone! First post here and I recognize how important these data points are, particularly for the Amex airline fee credits; I relied on these posts heavily to educate my own decision-making, so to reciprocate...
Amex Aspire
5/30 - selected Southwest as airline; received confirmation email of airline selection from Amex
5/30 - purchased SW $100 GC, purchased SW $50 GC (not logged into account)
6/1 - payments posted
6/3 - credited $100 and $50; counter moved to $100 remaining
6/10 - purchased SW $100 GC; charge pending
Amex Aspire
5/30 - selected Southwest as airline; received confirmation email of airline selection from Amex
5/30 - purchased SW $100 GC, purchased SW $50 GC (not logged into account)
6/1 - payments posted
6/3 - credited $100 and $50; counter moved to $100 remaining
6/10 - purchased SW $100 GC; charge pending
Jun 14, 2019, 10:32 am
#1813
Join Date: Mar 2015
Posts: 37
I keep getting this error when trying to purchase a Southwest GC w/ Amex:
Anybody else been able to buy a GC yesterday or today?
We were unable to process your request right now. Please try again or if you continue to have difficulties, please contact a Southwest Airlines Customer Service Representative at 1-800-I-FLY-SWA (1-800-435-9792) (SW104105)
Jun 14, 2019, 12:38 pm
#1814
Join Date: May 2005
Posts: 48
Now June 12th and my $200 WN eGC from over a week ago (June 5th) still hasn't credited on my BizPlat. A purchase for Dell several days afterwards HAS been reimbursed. Hopefully its just a BizPlat batching issue rather than a change that is specific to this card or something!
There's hope!
Jun 14, 2019, 3:03 pm
#1815
Join Date: Oct 2015
Location: Pennsylvania
Posts: 5
Similar story. Purchased $250 on 6/5. Posted on 6/7 on aspire. still no credit