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Airline fee $250/$200/$100 reimbursement reports: WN (Southwest) only

Airline fee $250/$200/$100 reimbursement reports: WN (Southwest) only

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Old Sep 15, 19, 3:51 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: STS-134
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Reminder: you must enroll and select WN (Southwest) as your airline BEFORE making a reimbursable purchase. Click HERE to enroll and the wait several hours or even a day before making the purchase. (WN is the IATA code for Southwest Airlines. SW is the IATA code for Air Namibia. FL was the IATA code for AirTran Airways.) To purchase click here: https://www.southwest.com/gift-card/create-card.html Caution: Do NOT login to your Southwest Rapid Rewards account when making the purchase.

Caution: As of late July 2019, reports are that direct gift card purchases are no longer being reimbursed. What does appear to work is buying flight tickets less than $100, OR using gift cards to get the charged amount down to less than $100.



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Old Jun 27, 19, 3:35 pm
  #1876  
Suspended
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Join Date: Jan 2017
Location: EWR/PHL/BWI
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Originally Posted by ksingh0311 View Post

Oh, during that time period there definitely was a problem because GC purchased then were not coding as SPD/Air Freight.
This is not correct.
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Old Jun 27, 19, 4:14 pm
  #1877  
 
Join Date: Jun 2012
Location: Boston
Programs: UA 1K
Posts: 224
Originally Posted by RedSun View Post
This is not correct.
oh ok, then I may have missed something.
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Old Jun 27, 19, 5:29 pm
  #1878  
 
Join Date: Jun 2019
Posts: 17
I purchased $100 on 6/20 and was credited the same day it posted on 6/22. My next $100 purchase on 6/23 is coded the exact same way and has not been reimbursed.

Because I can see for myself that they're coded the exact same way, I'm not worried in the slightest. "Document Type: SPD/Air Freight" should work. Some people earlier this month were not seeing that and have not been credited. My saks credit has taken 3 weeks to post before so I still think we'll be ok.
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dezcutit is offline  
Old Jun 27, 19, 5:38 pm
  #1879  
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Join Date: Jun 2019
Posts: 29
Originally Posted by ksingh0311 View Post
oh ok, then I may have missed something.
Originally Posted by dezcutit View Post
I purchased $100 on 6/20 and was credited the same day it posted on 6/22. My next $100 purchase on 6/23 is coded the exact same way and has not been reimbursed.

Because I can see for myself that they're coded the exact same way, I'm not worried in the slightest. "Document Type: SPD/Air Freight" should work. Some people earlier this month were not seeing that and have not been credited. My saks credit has taken 3 weeks to post before so I still think we'll be ok.
I agree with @dezcutit. Nothing has changed. They are all coded as "SPD/Air Freight", even the transactions posted last year. I'll just give it some time to see what happens.
GobiFox is offline  
Old Jun 28, 19, 6:08 am
  #1880  
 
Join Date: Mar 2017
Posts: 7
I'd say so. We hit it too hard. lol
stockpile is offline  
Old Jun 28, 19, 2:18 pm
  #1881  
 
Join Date: Feb 2019
Posts: 13
Just chatted with Amex and changed airline to Southwest. Should've checked this page first XP
Curious about the past few posters' luck with reimbursement in the coming week(s). Crossing fingers for you!
Bixbee is offline  
Old Jun 30, 19, 10:05 am
  #1882  
 
Join Date: Aug 2003
Location: Henderson, NV, USA
Programs: Hilton Diamond; Hertz PC; Southwest CP; Marriott Lifetime Silver
Posts: 75
Had not seen this thread before choosing Southwest. Bought a $50 gc June 24 right after choosing WN, and no credit (and probably bought it too soon). Bought another yesterday (it is pending), will post what happens. Was logged into my account - see some are saying not to be logged in. Why? Does that kill the credit?
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GVR Bill is offline  
Old Jun 30, 19, 11:11 am
  #1883  
mia
FlyerTalk Evangelist, Moderator: American Express, Citi, Diners Club, Signatures
 
Join Date: Jun 2003
Location: Miami & London
Programs: AA & Marriott Perpetual Platinum; HH Gold
Posts: 38,569
Originally Posted by GVR Bill View Post
.... see some are saying not to be logged in. Why? Does that kill the credit?
No, it has nothing to do with reimbursement, it just seems to avoid problems during the purchase process, but it appears you did not have any.
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mia is offline  
Old Jun 30, 19, 5:24 pm
  #1884  
 
Join Date: Apr 2011
Posts: 198
I figured the net negative annual fee on the Aspire wouldn't last ... .

On top of the killed travel credit, Amex is also killing the Priority Pass later this year (selectively removing all restaurants/etc and only keeping the lounges). Which I can see on their cards that also give Amex Lounge access, but the Aspire only gives the Priority Pass.
Guess I continue keeping my Chase Sapphire Reserve around (had been considering dropping it and keeping Aspire instead).

Devalued hilton points already pushes the 14 points/$ at Hilton to very near what I get on chase anyways. 3 Chase points = 4.5%. 14 hilton points at <0.4 (it's now generally 0.4 or even lower compared to AAA/MVP rates without even considering "lost" 20% by not earning rewards on reward stays. I find even 5 day stays now come out near 0.4 when considering the "unearned" rewards on reward stays.) = 14*0.4 = 5.6%. And by the time I get around to using all my Hilton Points, I'm sure they'll devalue them further.

Much more difficult proposition to pull out 450 of value now, IMO comes down to the Diamond status for keeping the card.
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Old Jun 30, 19, 6:07 pm
  #1885  
 
Join Date: Jun 2012
Location: Boston
Programs: UA 1K
Posts: 224
Originally Posted by dezcutit View Post
I purchased $100 on 6/20 and was credited the same day it posted on 6/22. My next $100 purchase on 6/23 is coded the exact same way and has not been reimbursed.

Because I can see for myself that they're coded the exact same way, I'm not worried in the slightest. "Document Type: SPD/Air Freight" should work. Some people earlier this month were not seeing that and have not been credited. My saks credit has taken 3 weeks to post before so I still think we'll be ok.
So did you get your reimbursement back yet?
ksingh0311 is offline  
Old Jun 30, 19, 9:00 pm
  #1886  
 
Join Date: Jun 2019
Posts: 17
Originally Posted by ksingh0311 View Post


So did you get your reimbursement back yet?
Nope, not yet. Had my Saks credit post for my transaction on the 24th. I'm starting to worry.

Sounds like people electing for Delta are having issues as well. There's a chance that AMEX has closed this loophole for all airlines. I really really hope not as it makes the platinum card a tough sell compared to the CSR.
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Old Jun 30, 19, 9:23 pm
  #1887  
 
Join Date: Dec 2018
Posts: 87
It really makes the ascend card seem like a better option if the gc option is dead unless you can organically use the benefit.
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Beachchaser is offline  
Old Jun 30, 19, 9:48 pm
  #1888  
 
Join Date: Jun 2019
Posts: 17
How risky is it to try to get a reimbursement via chat or calling?
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Old Jul 1, 19, 7:31 am
  #1889  
 
Join Date: Jun 2012
Location: Boston
Programs: UA 1K
Posts: 224
I think now itís becoming more and more clear - the wiki above needs to be updated to reflect that reimbursement is in trouble.
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ksingh0311 is offline  
Old Jul 1, 19, 7:54 am
  #1890  
 
Join Date: Aug 2013
Location: Dallas, Texas
Programs: IHG/Spire Amb., Hilton/Diamond, SPG/Gold, Marriott/Gold, AA/Gold, Southwest/CP
Posts: 242
I have a $50 and a $100 from 6/24 that posted a day or two later. Are Spd/Air Freight but no reimbursement yet. I used Saks credit the same day and it reimbursed within 48 hours. I'll update if/when the Southwest credit posts but getting anxious...

Last edited by Steven6702; Jul 1, 19 at 8:49 am
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