Sep 17, 2014, 10:45 am
Last edit by: Tanic
Reminder: you must enroll and select Southwest as your airline BEFORE making a reimbursable purchase.
Some have suggested the need to wait several hours or even a day before making the purchase, but there are also several DPs that worked without waiting that long.
(BTW, you will often hear people refer to Southwest as WN. WN is the IATA code for Southwest Airlines. SW is the IATA code for Air Namibia.)
Caution: As of late July 2019, reports are that direct gift card purchases are no longer being reimbursed.
To purchase click here: https://www.southwest.com/gift-card/create-card.html Caution: Do NOT login to your Southwest Rapid Rewards account when making the purchase.
What does appear to work is buying flight tickets less than $100, OR using gift cards to get the charged amount down to less than $100.
Always read the last few pages to get up-to-date DPs.
Some have suggested the need to wait several hours or even a day before making the purchase, but there are also several DPs that worked without waiting that long.
(BTW, you will often hear people refer to Southwest as WN. WN is the IATA code for Southwest Airlines. SW is the IATA code for Air Namibia.)
Caution: As of late July 2019, reports are that direct gift card purchases are no longer being reimbursed.
What does appear to work is buying flight tickets less than $100, OR using gift cards to get the charged amount down to less than $100.
Always read the last few pages to get up-to-date DPs.
Airline fee $250/$200/$100 reimbursement reports: WN (2011-2019)
Dec 3, 2018, 6:50 pm
#1336
Join Date: Aug 2016
Posts: 40
A couple of times Amex rep said that they set my Airline to SW but I never got a confirmation email. I did my gc purchase but no reimbursement. I chatted and they said that the system did not confirm my airline choice even though the rep said it was done. They manually gave me the credit through chat.
Now I ALWAYS make sure that i get a confirmation email before any airline purchase.
Now I ALWAYS make sure that i get a confirmation email before any airline purchase.
Dec 3, 2018, 8:27 pm
#1337
Join Date: Apr 2011
Posts: 231
A couple of times Amex rep said that they set my Airline to SW but I never got a confirmation email. I did my gc purchase but no reimbursement. I chatted and they said that the system did not confirm my airline choice even though the rep said it was done. They manually gave me the credit through chat.
Now I ALWAYS make sure that i get a confirmation email before any airline purchase.
Now I ALWAYS make sure that i get a confirmation email before any airline purchase.
Dec 3, 2018, 8:43 pm
#1338
Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Diamond, Marriott Titanium, Hertz President's Circle, UA Silver, Mobile Passport Unobtanium
Posts: 6,192
I have that many times when you log in to the website and click on "benefits" that the enrollment options are "not available". It happens often and leads people to call in instead of waiting for the IT error to correct itself.
Dec 4, 2018, 7:58 am
#1339
Join Date: Aug 2012
Location: BOS/MHT/PVD/BDL
Programs: Belong to Many but No Longer Loyal to Any
Posts: 880
Hilton Aspire
Nov. 30 Designated airline (waited for email confirmation, which was almost immediate)
Nov. 30 Purchased $250 GC (no issues at checkout, rcvd email with GC codes about an hour after purchase)
Dec. 3 $250 fee reimbursement posted (Dated the 3rd but didn't show on account until the 4th)
Nov. 30 Designated airline (waited for email confirmation, which was almost immediate)
Nov. 30 Purchased $250 GC (no issues at checkout, rcvd email with GC codes about an hour after purchase)
Dec. 3 $250 fee reimbursement posted (Dated the 3rd but didn't show on account until the 4th)
Dec 4, 2018, 2:27 pm
#1340
Join Date: May 2016
Location: In btw SJC & SFO
Programs: Marriott Titanium & LTP, Hilton Diamond (Aspire card), Hyatt Globalist, UA Gold (almost free agent)
Posts: 510
Hilton Aspire
Nov. 30 Designated airline (waited for email confirmation, which was almost immediate)
Nov. 30 Purchased $250 GC (no issues at checkout, rcvd email with GC codes about an hour after purchase)
Dec. 3 $250 fee reimbursement posted (Dated the 3rd but didn't show on account until the 4th)
Nov. 30 Designated airline (waited for email confirmation, which was almost immediate)
Nov. 30 Purchased $250 GC (no issues at checkout, rcvd email with GC codes about an hour after purchase)
Dec. 3 $250 fee reimbursement posted (Dated the 3rd but didn't show on account until the 4th)
Dec 5, 2018, 1:34 pm
#1341
FlyerTalk Evangelist
Join Date: Mar 2006
Location: DFW
Programs: AA 1M
Posts: 31,468
I upgraded my wife's gold card to a plat earlier this year after I used a 100 credit. Do I get 200 from plat or just another 100?
Last edited by UA Fan; Dec 5, 2018 at 5:52 pm
Dec 6, 2018, 6:51 am
#1342
Join Date: Apr 2011
Posts: 231
12/6 "AMEX airline fee reimbursement" posted.
Dec 6, 2018, 9:47 am
#1343
Join Date: May 2016
Posts: 11
Hilton Amex Aspire
Dec. 3 Activated card and Selected WN as airline
Dec. 3 Purchased $250 ecert from Southwest
Dec. 5 Amex Airline Fee Reimbursement posted to account
Dec. 3 Activated card and Selected WN as airline
Dec. 3 Purchased $250 ecert from Southwest
Dec. 5 Amex Airline Fee Reimbursement posted to account
Dec 7, 2018, 12:58 am
#1344
Join Date: Dec 2018
Posts: 4
.....Anyone have like situation ???? What happened??
I am an authorized user on my mothers Plat Am Exp. account.(with my Own card) ALL my charges appear on her online account page.. Am Exp rep told me that $200 credit on Plat card is Only for main card holder. ..She Does NOT fly so i had her choose Southwest as her Airline for travel credit. I then used MY card to buy SW gift card (remember ALL my charges appear on Her acccount ) Will the credit be applied ?? Its been 5 days so far and still No credit.... Anyone else been in this situation? What was result ?? THANKS All
I am an authorized user on my mothers Plat Am Exp. account.(with my Own card) ALL my charges appear on her online account page.. Am Exp rep told me that $200 credit on Plat card is Only for main card holder. ..She Does NOT fly so i had her choose Southwest as her Airline for travel credit. I then used MY card to buy SW gift card (remember ALL my charges appear on Her acccount ) Will the credit be applied ?? Its been 5 days so far and still No credit.... Anyone else been in this situation? What was result ?? THANKS All
Dec 7, 2018, 7:13 am
#1345
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,951
This means that your expenses can use a portion of the $200 benefit. It does NOT mean that your card has a separate $200 benefit. You will not be able to select an airline, that can only be done by the primary account holder.
Last edited by mia; Dec 7, 2018 at 7:45 am
Dec 7, 2018, 7:40 am
#1346
Join Date: May 2013
Posts: 315
Interesting dp here:
my account: 12/3 $250 GC purchased. 12/6 airline credit posted.
wife’s account: 12/3 $250 GC purchased, 12/7, no credit posted.
Any idea why her account doesn’t get the credit? Both selected Southwest as airline before the purchase and full credit were available. And the purchased were made at almost same time.
my account: 12/3 $250 GC purchased. 12/6 airline credit posted.
wife’s account: 12/3 $250 GC purchased, 12/7, no credit posted.
Any idea why her account doesn’t get the credit? Both selected Southwest as airline before the purchase and full credit were available. And the purchased were made at almost same time.
Dec 7, 2018, 10:08 am
#1347
Join Date: Dec 2018
Posts: 4
Dec 7, 2018, 10:15 am
#1348
Join Date: Dec 2018
Posts: 4
Interesting dp here:
my account: 12/3 $250 GC purchased. 12/6 airline credit posted.
wife’s account: 12/3 $250 GC purchased, 12/7, no credit posted.
Any idea why her account doesn’t get the credit? Both selected Southwest as airline before the purchase and full credit were available. And the purchased were made at almost same time.
my account: 12/3 $250 GC purchased. 12/6 airline credit posted.
wife’s account: 12/3 $250 GC purchased, 12/7, no credit posted.
Any idea why her account doesn’t get the credit? Both selected Southwest as airline before the purchase and full credit were available. And the purchased were made at almost same time.
Dec 7, 2018, 12:04 pm
#1349
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,951
It sounds as if lz80521's wife has a separate account, rather than a supplementary card on the same account. The benefit is per account, not per card.
Dec 7, 2018, 1:44 pm
#1350
Join Date: Jun 2010
Posts: 28
Wife's AMEX Gold (Rose Gold that is 
Dec. 4 $100 SW egift purchase posted to AMEX acct.
Dec. 7 $100 SW annual airline credit shows $100 used for 2018 under benefits.
I expect $100 credit will post by Monday.
AWESOME
Dec. 4 $100 SW egift purchase posted to AMEX acct.
Dec. 7 $100 SW annual airline credit shows $100 used for 2018 under benefits.
I expect $100 credit will post by Monday.
AWESOME
