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Airline fee $250/$200/$100 reimbursement reports: WN (2011-2019)

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Old Sep 17, 2014, 10:45 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Tanic
Reminder: you must enroll and select Southwest as your airline BEFORE making a reimbursable purchase.
Some have suggested the need to wait several hours or even a day before making the purchase, but there are also several DPs that worked without waiting that long.

(BTW, you will often hear people refer to Southwest as WN. WN is the IATA code for Southwest Airlines. SW is the IATA code for Air Namibia.)

Caution: As of late July 2019, reports are that direct gift card purchases are no longer being reimbursed.
To purchase click here: https://www.southwest.com/gift-card/create-card.html Caution: Do NOT login to your Southwest Rapid Rewards account when making the purchase.

What does appear to work is buying flight tickets less than $100, OR using gift cards to get the charged amount down to less than $100.

Always read the last few pages to get up-to-date DPs.





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Airline fee $250/$200/$100 reimbursement reports: WN (2011-2019)

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Old Feb 13, 2017, 12:50 pm
  #916  
 
Join Date: Apr 2010
Posts: 110
Originally Posted by QFCHC
Spouse's purchase of a $25 card got reimbursed after 2 days. Purchased Feb 6, reimbursed Feb 8, but my $100 GC purchased still not.
Another DP. Purchased a $25 card using the Plat where the $100 GC was not reimbursed, and that was reimbursed. $75 card on spouse's Plat also reimbursed. All 2 days later.

Looks like the $100 card not being reimbursed was an anomaly, possibly due to not waiting long enough after changing the airline selection, although I had received email confirmation of the change.
QFCHC is offline  
Old Feb 14, 2017, 4:20 pm
  #917  
 
Join Date: Dec 2014
Posts: 26
I had an issue purchasing my WN gift cards. After hitting the submit button when ordering my first $100 GC, browser spun around for several minutes and eventually went to an error page. I erroneously assumed the transaction failed (I should have checked CC auths, I know), so I went ahead and ordered 2 more $100 GCs. Those two GCs arrived in my email right away, the first one that I didn't think worked ended up arriving a couple of days later.

My Plat credits have already posted. My question is, if I fight WN over this and ask them to take away one of the charges, how likely is AMEX to take away my travel credit?
Porker is offline  
Old Feb 15, 2017, 8:30 am
  #918  
 
Join Date: Jun 2012
Posts: 14
2x purchases of $100 GC on 2/7
reimbursed 2/9

wife purchased a single $200 GC on 2/12
reimbursed 2/14
satori101 is offline  
Old Feb 15, 2017, 8:53 am
  #919  
 
Join Date: Feb 2017
Posts: 1
$100 WN GC charged to PRG 2/12 and reimbursed 2/14.
somehack is offline  
Old Feb 17, 2017, 9:38 am
  #920  
 
Join Date: Dec 2010
Location: Brentwood, Tennessee
Posts: 48
Originally Posted by QFCHC
Looks like the $100 card not being reimbursed was an anomaly, possibly due to not waiting long enough after changing the airline selection, although I had received email confirmation of the change.
Similar situation here. New Business Platinum card. Set WN on 02/07, received confirmation by email same day that the selection of WN had been made. Then bought two $100 WN cards same day, still not reimbursed as of 02/17.
bpbenda is offline  
Old Feb 17, 2017, 9:01 pm
  #921  
 
Join Date: Apr 2010
Posts: 110
Originally Posted by bpbenda
Similar situation here. New Business Platinum card. Set WN on 02/07, received confirmation by email same day that the selection of WN had been made. Then bought two $100 WN cards same day, still not reimbursed as of 02/17.
After the first $100 not reimbursing, I have now done 25, 75, 75, 25 that have all reimbursed.

I think the change hadn't worked into their system despite getting email confirmation before I bought the first card.
QFCHC is offline  
Old Feb 19, 2017, 8:41 am
  #922  
 
Join Date: Jul 2016
Posts: 5
$200 GC Reimbursements

I purchased a $200 on each of my Platinum cards (the Ameriprise and the Mercedez-Benz) on Feb. 16th. The charges posted a day later (dated 2/16) and the $200 "AMEX Airline Fee Reimbursement" just posted in the last couple of hours (dated 2/18) for both cards. It must be too early for the points to post, even as "Pending", so I can't contribute to the discussion of whether we get to keep the 5x points on the purchase (although other posters have said that we do).

Thanks to everyone who's posted with their success stories in getting single $200 GCs reimbursed...if it hadn't been for you, I'd still be trying to do this in $100 increments!

Oh, and for what it's worth, I had Southwest selected as my airline of choice since last year, which may have contributed to why I got reimbursed so quickly and smoothly!
jay75 is offline  
Old Feb 19, 2017, 7:46 pm
  #923  
 
Join Date: Oct 2015
Location: BOS, PVD, HYA
Programs: MR, TYP, AA, B6, DL, WN, HH, MB, 2V
Posts: 658
Mean to post on this a few days ago, but I kept forgetting, thanks jay75 for the reminder!

You do get the bonus points on the purchases. Kind of..

Membership Rewards are earned at the bonus rate for airfare, but you lose 1x of the points on the "negative" charge for the reimbursement. Basically, you're earning 4x (5x - 1x) on the Platinum, and 2x (3x - 1x) on the PRG.
financialhippie is offline  
Old Feb 20, 2017, 6:51 pm
  #924  
 
Join Date: Jan 2002
Location: Oakland, CA USA
Programs: UA MM, Avis CHM
Posts: 118
$100 x 2 GC purchased 2/13, reimbursed 2/16 on a 1 week-old personal platinum card. Thanks to everyone on this thread!
SuperCarnitas is offline  
Old Feb 21, 2017, 7:26 am
  #925  
 
Join Date: Feb 2013
Programs: WN A-List, AA, UA
Posts: 219
Mercedes Benz Business Plat:

Two $100 gift cards purchased on 2/18. Two $100 reimbursements posted on 2/20.
nakataboi is offline  
Old Feb 23, 2017, 6:45 pm
  #926  
 
Join Date: Mar 2016
Location: Bay Area
Programs: M Life Gold, Hyatt Platinum, Hilton Gold, Southwest
Posts: 2
I bought a $100 SWA gift card on 2/20 and the credit posted today 2/23 but was backdated to 2/22.
arsherman is offline  
Old Mar 1, 2017, 11:17 pm
  #927  
 
Join Date: Jul 2016
Programs: Rapid Rewards, United, AA, HHonors, SPG, Marriott
Posts: 21
Do in flight wi-fi or movie purchases ever get reimbursed? I found a few replies from 2012 that state they did not, but has anything changed? Are GC the best option for WN other than in flight booze/snacks?
matt21484 is offline  
Old Mar 4, 2017, 7:15 am
  #928  
 
Join Date: Mar 2017
Programs: AMEX MR, Southwest, HH Diamond, M Life, Hertz, Amtrak
Posts: 39
Originally Posted by matt21484
Do in flight wi-fi or movie purchases ever get reimbursed? I found a few replies from 2012 that state they did not, but has anything changed? Are GC the best option for WN other than in flight booze/snacks?
I personally have had problems with WN wifi service & billing, as well as purchased movies, so I no longer bother with either. Free TV is available on WN too.

Confirming AMEX Airline Fee Reimbursements - hit $200 in January

- $15 early bird
- $95 gift card
- $65 gift card
- $5.60 junk fees on reward flight
- $5 onboard drink
- $14.40 early bird

Total credit

- $200

Last edited by awesomeness2; Mar 4, 2017 at 1:41 pm
awesomeness2 is offline  
Old Mar 4, 2017, 5:06 pm
  #929  
 
Join Date: Jul 2016
Programs: Rapid Rewards, United, AA, HHonors, SPG, Marriott
Posts: 21
Originally Posted by awesomeness2
I personally have had problems with WN wifi service & billing, as well as purchased movies, so I no longer bother with either. Free TV is available on WN too.

Confirming AMEX Airline Fee Reimbursements - hit $200 in January

- $15 early bird
- $95 gift card
- $65 gift card
- $5.60 junk fees on reward flight
- $5 onboard drink
- $14.40 early bird

Total credit

- $200
Awesome, thanks for confirming. Have a few SW flights coming up
matt21484 is offline  
Old Mar 4, 2017, 6:37 pm
  #930  
 
Join Date: Mar 2017
Posts: 1
Purchased $200 gift card with Amex Platinum on 3/2 and credit posted on 3/3.
globalgreen is offline  


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