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Airline fee $250/$200/$100 reimbursement reports: WN (2011-2019)

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Old Sep 17, 2014, 10:45 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Tanic
Reminder: you must enroll and select Southwest as your airline BEFORE making a reimbursable purchase.
Some have suggested the need to wait several hours or even a day before making the purchase, but there are also several DPs that worked without waiting that long.

(BTW, you will often hear people refer to Southwest as WN. WN is the IATA code for Southwest Airlines. SW is the IATA code for Air Namibia.)

Caution: As of late July 2019, reports are that direct gift card purchases are no longer being reimbursed.
To purchase click here: https://www.southwest.com/gift-card/create-card.html Caution: Do NOT login to your Southwest Rapid Rewards account when making the purchase.

What does appear to work is buying flight tickets less than $100, OR using gift cards to get the charged amount down to less than $100.

Always read the last few pages to get up-to-date DPs.





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Airline fee $250/$200/$100 reimbursement reports: WN (2011-2019)

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Old Jan 13, 2017, 10:44 am
  #871  
 
Join Date: Jun 2014
Posts: 512
Originally Posted by Richard Berg
2x$100 WN eGC posted 1/6. Reimbursements posted 1/7.

Southwest still hasn't delivered the gift card codes to my email yet, though...
that's not good. I'd call ASAP.

I've always received the giftcard email within an hour of purchase.
dascc is offline  
Old Jan 14, 2017, 4:43 am
  #872  
 
Join Date: Sep 2012
Posts: 134
Changed my airline to Southwest and purchased $100 GC right after that. Charge was posted on Jan. 11 but have not seen credit yet. I wonder I should have waited for a day or so before buying GC to make sure that the change was complete.


Originally Posted by pcket5s
Amex Personal Plat.

Purchased $200 GC on 1/9.
Posted 1/10.

Reimbursed 1/12. ^^
anneok is offline  
Old Jan 14, 2017, 6:45 am
  #873  
Suspended
 
Join Date: Dec 2016
Posts: 252
Originally Posted by Richard Berg
2x$100 WN eGC posted 1/6. Reimbursements posted 1/7.

Southwest still hasn't delivered the gift card codes to my email yet, though...
You need to call asap and get that checked. 2 possibilities:

1) Their system simply failed to send the codes

2) You typed in the email address wrong and the code was sent to someone else.
Terminator8 is offline  
Old Jan 14, 2017, 3:46 pm
  #874  
 
Join Date: Nov 2011
Location: SFO
Programs: Hyatt: Diamond, HHonors: Diamond, SPG: Gold
Posts: 193
Originally Posted by Docta
I had a similar situation to yours although I was not as brazen. My first 100 did not go through. All of my subsequent attempts have worked. 75 and 75 dollar amounts so far. My first 100 has still not posted and probably never will. I changed to WN just like you and bought like 10 minutes later initially. Waited a few days until I tried the second and third purchases which worked just fine.
Yeah, I may have gone a little too all in too quickly.

As of 1/14 still no credits. Going to give it a few more weeks then try again if it doesn't post in the 2 - 4 week time frame.
MisterSelfish is offline  
Old Jan 15, 2017, 12:05 pm
  #875  
 
Join Date: Feb 2015
Posts: 119
Personal Platinum
Purchased $200 GC on 1/11/17
Posted on 1/12/17
Credited 1/14/17
David_ is offline  
Old Jan 15, 2017, 4:35 pm
  #876  
 
Join Date: May 2016
Posts: 40
Originally Posted by aopluu
report my experience again.

1/2 change airline from UA to SW
1/2 Then 10 min later, buy $20 eGift card
1/4 post ---> wait till 1/7 or 8 still NO Credit (till today 1/12 still NO)

Don't know if amount too small or place order too fast (10 min after changing airline)

try $50 again
1/7 $50 eGC
1/9 Post
1/11 $50 shown up credit

but 1st $20 still NO credit

---> my experience , I think DON'T place order too fast same day or right after changing airline. I doubt their system need some times to update ur info~

I will do NEW order and report later again~

thanks
Originally Posted by Docta
I had a similar situation to yours although I was not as brazen. My first 100 did not go through. All of my subsequent attempts have worked. 75 and 75 dollar amounts so far. My first 100 has still not posted and probably never will. I changed to WN just like you and bought like 10 minutes later initially. Waited a few days until I tried the second and third purchases which worked just fine.
Originally Posted by anneok
Changed my airline to Southwest and purchased $100 GC right after that. Charge was posted on Jan. 11 but have not seen credit yet. I wonder I should have waited for a day or so before buying GC to make sure that the change was complete.
Just a DP for those worried about the reimbursements after purchasing immediately when changing the airline. I changed mine to Delta and purchased 8 minutes later. Give it some more time in your case.

Last edited by Voli; Jan 15, 2017 at 10:19 pm
Voli is offline  
Old Jan 16, 2017, 10:07 am
  #877  
 
Join Date: Aug 2015
Programs: Hyatt Globalist, JB Mosaic, SW AList + CP
Posts: 383
200 x 1. Amex biz plat
200 x 1. Amex mbz personal plat
100 x 1. Amex prg

purchased Jan 1

reimbused Jan 3
broncophil is offline  
Old Jan 16, 2017, 10:54 am
  #878  
 
Join Date: Apr 2010
Posts: 18
Switched from UA to SW for the gift cards today.

Will wait til tomorrow or Wednesday to buy the GCs. Best to do it in 2 $100 increments or just do one single $200 purchase?
le14 is offline  
Old Jan 16, 2017, 12:08 pm
  #879  
 
Join Date: Oct 2015
Location: BOS, PVD, HYA
Programs: MR, TYP, AA, B6, DL, WN, HH, MB, 2V
Posts: 658
Originally Posted by le14
Switched from UA to SW for the gift cards today.

Will wait til tomorrow or Wednesday to buy the GCs. Best to do it in 2 $100 increments or just do one single $200 purchase?
Plenty of data points upthread that both methods work, don't think it really matters to be honest
financialhippie is offline  
Old Jan 17, 2017, 4:47 am
  #880  
 
Join Date: Sep 2012
Posts: 134
Still have not received credit. Charge was posted on Jan. 12. Should have waited a day or so after switching airline.

Originally Posted by Voli
Just a DP for those worried about the reimbursements after purchasing immediately when changing the airline. I changed mine to Delta and purchased 8 minutes later. Give it some more time in your case.
anneok is offline  
Old Jan 17, 2017, 8:38 am
  #881  
 
Join Date: Feb 2008
Location: Denver
Posts: 21
$200 SW GC reimbursed

Data point: I purchased a single, $200 Southwest e-gift card with my AMEX Platinum on 1/12. It was reimbursed on 1/14.
amdg is offline  
Old Jan 17, 2017, 3:07 pm
  #882  
 
Join Date: Aug 2014
Location: Sacramento, CA
Posts: 97
Data point that I don't recommend trying unless you just can't help yourself:

I recently booked several short-haul flights on Southwest using my Platinum card since I was expecting 5x points per dollar for this recently announced benefit:

Earn 5X Membership RewardsŪ points for flights booked directly with airlines or with American Express Travel. Terms and limitations apply.
I was surprised and delighted to learn that the flights I booked on 1/13 and 1/14 were automatically reimbursed (up to $200 total using the $200 Airline Fee Credit benefit) on 1/16. Wouldn't recommend anyone trying this just to "see if it works" since obviously it does, but heck. Pretty cool.
sac86738 is offline  
Old Jan 17, 2017, 8:39 pm
  #883  
 
Join Date: Oct 2015
Location: BOS, PVD, HYA
Programs: MR, TYP, AA, B6, DL, WN, HH, MB, 2V
Posts: 658
Originally Posted by sac86738
Data point that I don't recommend trying unless you just can't help yourself:

I recently booked several short-haul flights on Southwest using my Platinum card since I was expecting 5x points per dollar for this recently announced benefit:

I was surprised and delighted to learn that the flights I booked on 1/13 and 1/14 were automatically reimbursed (up to $200 total using the $200 Airline Fee Credit benefit) on 1/16. Wouldn't recommend anyone trying this just to "see if it works" since obviously it does, but heck. Pretty cool.
I've noticed this too on tickets under $100. It's relatively well documented on here and over at DoC. What dollar amount were your tickets?
financialhippie is offline  
Old Jan 18, 2017, 3:26 am
  #884  
 
Join Date: Jan 2008
Posts: 72
Bought $100 GC on 1/12
Reimbursed on 1/14
living is offline  
Old Jan 18, 2017, 8:57 am
  #885  
 
Join Date: Aug 2014
Location: Sacramento, CA
Posts: 97
Originally Posted by financialhippie
I've noticed this too on tickets under $100. It's relatively well documented on here and over at DoC. What dollar amount were your tickets?
Ah, didn't realize. Dollar amounts were $58, $68, and $103.
sac86738 is offline  


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