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Airline fee $250/$200/$100 reimbursement reports: WN (2011-2019)

Airline fee $250/$200/$100 reimbursement reports: WN (2011-2019)

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Old Dec 11, 19, 10:56 am   -   Wikipost
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Last edit by: Tanic
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Reminder: you must enroll and select Southwest as your airline BEFORE making a reimbursable purchase.
Some have suggested the need to wait several hours or even a day before making the purchase, but there are also several DPs that worked without waiting that long.

(BTW, you will often hear people refer to Southwest as WN. WN is the IATA code for Southwest Airlines. SW is the IATA code for Air Namibia.)

Caution: As of late July 2019, reports are that direct gift card purchases are no longer being reimbursed.
To purchase click here: https://www.southwest.com/gift-card/create-card.html Caution: Do NOT login to your Southwest Rapid Rewards account when making the purchase.

What does appear to work is buying flight tickets less than $100, OR using gift cards to get the charged amount down to less than $100.

Always read the last few pages to get up-to-date DPs.





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Old Jan 1, 17, 9:27 am
  #781  
 
Join Date: Jul 2015
Posts: 6
Has anyone ever tried buying points instead of a gift card and had the credit reimbursed?
kungfury is offline  
Old Jan 2, 17, 6:57 pm
  #782  
jhn
 
Join Date: Jul 2010
Location: California/Arizona
Posts: 10
Not sure but it says the points are bought through Points.com which I think would disqualify it with the Amex offer.
jhn is offline  
Old Jan 2, 17, 11:22 pm
  #783  
 
Join Date: Sep 2015
Posts: 64
Ordered a $200 one with my platinum tonight around 6pm and I never got a confirmation of the order email or the gift card sent to me. It is showing as pending on amex though. Anyone had issues with their orders in the last day or two? They usually come pretty quickly.
Macosty is offline  
Old Jan 3, 17, 12:46 pm
  #784  
 
Join Date: Dec 2016
Posts: 2
Originally Posted by Macosty View Post
Ordered a $200 one with my platinum tonight around 6pm and I never got a confirmation of the order email or the gift card sent to me. It is showing as pending on amex though. Anyone had issues with their orders in the last day or two? They usually come pretty quickly.
I also did not receive two gift cards (2x$100) I purchased for myself last night. However I did receive two that someone else sent to me.
sdradius is offline  
Old Jan 3, 17, 1:49 pm
  #785  
 
Join Date: Apr 2015
Posts: 35
Originally Posted by Macosty View Post
Ordered a $200 one with my platinum tonight around 6pm and I never got a confirmation of the order email or the gift card sent to me. It is showing as pending on amex though. Anyone had issues with their orders in the last day or two? They usually come pretty quickly.
I also did not receive two gift cards (2x$100) I purchased for myself last night. I neglected to write down the order numbers also (assuming I would get an email receipt) so not sure how to resolve this with SW now.
D_C_B is offline  
Old Jan 3, 17, 1:57 pm
  #786  
 
Join Date: Dec 2015
Posts: 56
Originally Posted by D_C_B View Post
I also did not receive two gift cards (2x$100) I purchased for myself last night. I neglected to write down the order numbers also (assuming I would get an email receipt) so not sure how to resolve this with SW now.
having the same issue, ordered last night no email but i see the pending charges on my amex. i guess that makes me feel better that it's not just me cuz i thought i emailed it to the wrong person
ruxpin810 is offline  
Old Jan 3, 17, 2:01 pm
  #787  
mia
A FlyerTalk Posting Legend, Moderator: American Express, Citi, Diners Club, Signatures
 
Join Date: Jun 2003
Location: Miami & London
Programs: AA & Marriott Perpetual Platinum; HH Gold
Posts: 42,046
Originally Posted by D_C_B View Post
...so not sure how to resolve this with SW now.
You don't need to do anything unless the pending transaction posts. At that point you can contact Southwest to trace the missing email, but if it doesn't post you simply need to start again.
mia is offline  
Old Jan 3, 17, 6:33 pm
  #788  
 
Join Date: Sep 2015
Posts: 64
I contacted their twitter dept and they said they have been closed since the 29th and are behind and they should come out tonight sometime - I guess we will see.
Macosty is offline  
Old Jan 3, 17, 9:36 pm
  #789  
 
Join Date: Feb 2012
Posts: 731
Waiting for a datapoint to come in on gift cards purchased in 2017.
yOyOYoo is offline  
Old Jan 3, 17, 9:53 pm
  #790  
 
Join Date: Sep 2012
Posts: 18
Southwest $100 gift cards - dead

Update bought two gift cards on Southwest for $100 each. None qualified for credit. The cat is out of the bag. Called up Amex they said Southwest gift card purchases do not qualify for travel credit.

2017 has been enlightening in that be careful buying into what the travel bloggers flog to death.
worldtraveler1508 is offline  
Old Jan 3, 17, 10:20 pm
  #791  
 
Join Date: Aug 2016
Location: Spokane Valley, Wa
Posts: 17
Originally Posted by worldtraveler1508 View Post
Update bought two gift cards on Southwest for $100 each. None qualified for credit. The cat is out of the bag. Called up Amex they said Southwest gift card purchases do not qualify for travel credit.

2017 has been enlightening in that be careful buying into what the travel bloggers flog to death.
Not sure why you would call... that gave it away. And when did you purchase? The 1st was two days ago. It's a little early for the charge to post to your account.
General Klinger is offline  
Old Jan 3, 17, 10:31 pm
  #792  
 
Join Date: Sep 2012
Posts: 18
Purchased on 1st January. Charges posted to my account this morning. No reimbursement triggered - unlike what happened with United MPX in the past (charge posts and reimbursement occurs at same time).
Called because I did not get reimbursed for it and wanted to see if calling may fix an error.
The real folks giving it away are those posting it in public on their blogs.
worldtraveler1508 is offline  
Old Jan 3, 17, 10:36 pm
  #793  
FlyerTalk Evangelist
 
Join Date: Jan 2014
Location: San Diego, CA
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Originally Posted by worldtraveler1508 View Post
Purchased on 1st January. Charges posted to my account this morning. No reimbursement triggered - unlike what happened with United MPX in the past (charge posts and reimbursement occurs at same time).
Called because I did not get reimbursed for it and wanted to see if calling may fix an error.
The real folks giving it away are those posting it in public on their blogs.
For me it took a couple of days after posting for the credits to appear. They could very well still appear for you as well.
tmiw is offline  
Old Jan 3, 17, 10:37 pm
  #794  
 
Join Date: Sep 2012
Posts: 18
Originally Posted by tmiw View Post
For me it took a couple of days after posting for the credits to appear. They could very well still appear for you as well.
Well that is heartening to know. Thank you.
worldtraveler1508 is offline  
Old Jan 3, 17, 10:37 pm
  #795  
 
Join Date: Jun 2014
Programs: 747 Upper Deck QF J LAX-BNE; A380 SQ SuiteC+D SYD-SIN & SIN-HKG; 777 CX F HKG-JFK; Park Hyatt Sydney
Posts: 513
My credit shows posted two days after the charge, but, I could not see it until the third day, so get back with us tomorrow.
Ed Janowsky is offline  

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