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Airline fee $250/$200/$100 reimbursement reports: WN (2011-2019)

Airline fee $250/$200/$100 reimbursement reports: WN (2011-2019)

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Old Dec 11, 19, 10:56 am   -   Wikipost
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Reminder: you must enroll and select Southwest as your airline BEFORE making a reimbursable purchase.
Some have suggested the need to wait several hours or even a day before making the purchase, but there are also several DPs that worked without waiting that long.

(BTW, you will often hear people refer to Southwest as WN. WN is the IATA code for Southwest Airlines. SW is the IATA code for Air Namibia.)

Caution: As of late July 2019, reports are that direct gift card purchases are no longer being reimbursed.
To purchase click here: https://www.southwest.com/gift-card/create-card.html Caution: Do NOT login to your Southwest Rapid Rewards account when making the purchase.

What does appear to work is buying flight tickets less than $100, OR using gift cards to get the charged amount down to less than $100.

Always read the last few pages to get up-to-date DPs.





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Old Aug 28, 11, 1:53 pm
  #16  
 
Join Date: Mar 2004
Location: Berkeley, California
Programs: Starwood Gold, Hyatt Platinum
Posts: 517
Originally Posted by EmoryFlyer
After reading that Southwest gift cards would work, I designated Southwest as my airline choice for the benefit, waited 3 days, then bought a $100 e-gift card to test it out. I noticed the charge in my "pending charges" area and thought nothing of it. It remained in "pending" for about a week then just dropped off. When I review the other charges on my account, I don't see the southwest charge anywhere...neither the initial $100 charge, nor the $100 credit back. I repeated the same thing again more recently, bought another $100 e-gift card and experienced the same thing again (in "pending" for about a week, then it dropped off, actual charge nowhere to be seen).

I just made a dummy booking on southwest.com to make sure the e-gift card numbers that were sent my way were valid, and indeed, each one is loaded with $100 of value.
Originally Posted by escog View Post
I'm experiencing something similar. I made a gift certificate purchase on 8/19 for $50, and it's been stuck in pending charges ever since. I've had other charges come and go through the pending status, so I don't know why it's stuck. I just used the $50 gift certificate to purchase a flight, so I know the purchase is good.
My $50 pending charge for the Southwest Gift Certificate just disappeared from the pending queue, but didn't show up in the charges. It just disappeared. Made the charge on 8/19 and it disappeared this morning on 8/28.

I'm going to take this as a good sign on blind faith, and get $150 more in gift cards.
escog is offline  
Old Aug 29, 11, 8:00 am
  #17  
 
Join Date: Sep 2010
Location: Nashville
Programs: Hilton Diamond, Marriott Gold, Omni Plat, Southwest A+ Pref
Posts: 31
Originally Posted by escog View Post
My $50 pending charge for the Southwest Gift Certificate just disappeared from the pending queue, but didn't show up in the charges. It just disappeared. Made the charge on 8/19 and it disappeared this morning on 8/28.

I'm going to take this as a good sign on blind faith, and get $150 more in gift cards.
FYI, I bought a $75 dollar SW gift card end of July and it did the same thing; sat in pending for about a week then disappeared. However, it did reappear a couple weeks(ish) later as a confirmed charge. I did get a $75 reversal at the same time.

So mid August, I did another $75 and a $50. Same thing, sat in pending then disappeared. Except this time, when it did reappear in confirmed charges, I did NOT get the reversal. Looks exactly like the reversed charge, except these didn't get reversed.

The takeaway is these charges are not gone or lost...just in limbo for around 10-14 days. And apparently YMMV (even my mileage varied) when it comes to getting the reversal.
Old Key West is offline  
Old Aug 29, 11, 10:03 am
  #18  
 
Join Date: Feb 2003
Location: Atlanta, GA
Programs: DL Plat, WN A-List w/CP, UA Silver, Starwood Plat, Marriott Gold, Hertz President's Circle
Posts: 577
My two southwest gift card charges finally did post (about 2-3 weeks after date of purchase). They show up sort of oddly as "999998 Dallas TX". Only when you click the button for additional detail do you see the name "Southwest Airlines" referenced anywhere...odd. I have not been credited back for either one yet...and based on the way they posted, I have a feeling I'll need to call Amex. I'll give it a few more days.


Originally Posted by Old Key West View Post
FYI, I bought a $75 dollar SW gift card end of July and it did the same thing; sat in pending for about a week then disappeared. However, it did reappear a couple weeks(ish) later as a confirmed charge. I did get a $75 reversal at the same time.

So mid August, I did another $75 and a $50. Same thing, sat in pending then disappeared. Except this time, when it did reappear in confirmed charges, I did NOT get the reversal. Looks exactly like the reversed charge, except these didn't get reversed.

The takeaway is these charges are not gone or lost...just in limbo for around 10-14 days. And apparently YMMV (even my mileage varied) when it comes to getting the reversal.
EmoryFlyer is offline  
Old Sep 13, 11, 5:54 pm
  #19  
 
Join Date: Mar 2004
Location: Berkeley, California
Programs: Starwood Gold, Hyatt Platinum
Posts: 517
Just to follow up with my experience with Southwest.

I designated Southwest on 8/14, purchased $50 Southwest Gift Card on 8/19, and then subsequent $50 gift cards - all on different days to total $200. These charges stayed at pending for a week or two, then disappeared. Then the charges popped up again as regular charges a week ago. Just today, I got reimbursed for them.

So, Southwest definitely works - it just takes a few weeks to go through the whole process.
escog is offline  
Old Sep 16, 11, 2:07 pm
  #20  
 
Join Date: Jun 2006
Posts: 95
Originally Posted by EmoryFlyer View Post
My two southwest gift card charges finally did post (about 2-3 weeks after date of purchase). They show up sort of oddly as "999998 Dallas TX". Only when you click the button for additional detail do you see the name "Southwest Airlines" referenced anywhere...odd. I have not been credited back for either one yet...and based on the way they posted, I have a feeling I'll need to call Amex. I'll give it a few more days.
EmoryFlyer or anyone else who got a $100 GC, did you get credited for it finally?
thehimalayas is offline  
Old Sep 20, 11, 11:40 pm
  #21  
 
Join Date: Sep 2010
Location: Cypress Hills Research Center
Posts: 5,295
Needed to do a last minute trip to LAS. Hadn't signed up for an airline so I opted for WN (eh, it's only an hour flight and WN had best scheduling for this trip) on 9/13. Purchased 2 WN $100 GCs on 9/14 (2 separate transactions about 12 hours apart); got reimbursed for both on 9/17.
uszkanni is offline  
Old Oct 3, 11, 5:11 pm
  #22  
 
Join Date: Feb 2005
Location: ATL
Programs: DL Spam; SPG Gold; other randoms
Posts: 192
Airtran GC

Successfully reimbursed for a $100 GC on Airtran. Will try again in a few days.
uhclem is offline  
Old Nov 14, 11, 1:03 pm
  #23  
 
Join Date: May 2011
Location: SF Bay Area
Posts: 8
Just a note regarding Southwest. I bought (a week apart) 2 $100 giftcards off their website. I received a credit for each card w/n 2 days of each purchase.
MTomas is offline  
Old Nov 15, 11, 2:17 am
  #24  
 
Join Date: Jan 2008
Location: Boston
Programs: Marriott Platinum (Lifetime Gold), SPG Platinum, AA 1MM Gold, United Silver,
Posts: 136
Originally Posted by MTomas View Post
Just a note regarding Southwest. I bought (a week apart) 2 $100 giftcards off their website. I received a credit for each card w/n 2 days of each purchase.
More datapoints: I have received 5 credits (2 cards) from Southwest giftcards (from Southwest website) in amounts of $50 or $75 within a few days.
dbh1 is offline  
Old Nov 20, 11, 6:56 pm
  #25  
 
Join Date: May 2011
Location: RTP, NC
Programs: Delta GM, Marriott Gold, SPG Platinum
Posts: 87
Originally Posted by MTomas View Post
Just a note regarding Southwest. I bought (a week apart) 2 $100 giftcards off their website. I received a credit for each card w/n 2 days of each purchase.
Same thing here. 2 $100 giftcards, credit received 2 days later.

Opted for Southwest since I am a DL gold and generally have no incidentals. Glad to see it work out!
georgenc is offline  
Old Nov 21, 11, 2:50 pm
  #26  
 
Join Date: Feb 2011
Posts: 278
Originally Posted by georgenc View Post
Same thing here. 2 $100 giftcards, credit received 2 days later.

Opted for Southwest since I am a DL gold and generally have no incidentals. Glad to see it work out!
Did you get a physical gift card or just the email version?
duke2013 is offline  
Old Dec 7, 11, 10:11 am
  #27  
 
Join Date: Sep 2008
Location: LAX
Posts: 194
Bought a Southwest giftcard of $50 and got this listed in my transaction history. Since the Document Type is "SPD/AIR FREIGHT", will I get reimbursed?



Southwest Airlines (Maste
From : To : Carrier : Class :
N/A
N/A YY

N/A YY

N/A YY

N/A YY
Ticket Number : 526000XXXXXXX Date of Departure : 1231
Passenger Name :
Document Type : SPD/AIR FREIGHT
Doing Business As: SOUTHWEST AIRLINES
Merchant Address: PO BOX 36611
DALLAS
TX
75235
UNITED STATES
bradcc is offline  
Old Dec 7, 11, 11:55 am
  #28  
 
Join Date: Jun 2011
Posts: 647
Does the airline credit still work for Southwest GCs?

and what is this information about purchasing GCs at Costco for the airline credit? Costco sells Airline GC?
compddd is offline  
Old Dec 15, 11, 12:55 am
  #29  
 
Join Date: Sep 2008
Location: LAX
Posts: 194
Originally Posted by RDUflyer2 View Post
Yes Amex should reimburse you up to what you have remaining of the $200. This assumes that gift cards continue to be reimbursed which has been the case with others including myself in the past.
Has anyone successfully gotten AMEX to reimburse a gift card purchase manually? The credit did not post for my Southwest purchase, but I wonder if they will credit me for it if I call in..
bradcc is offline  
Old Dec 23, 11, 10:26 am
  #30  
 
Join Date: Feb 2005
Location: ATL
Programs: DL Spam; SPG Gold; other randoms
Posts: 192
Originally Posted by redtop43 View Post
I will be cancelling my Plat card in February, but I'd like to use it to get 2 tix RDU-LGA with my 2012 fee credit. Most tix are in the $85-$105 range, so it's doable.

The problem is...

DL appears not to reimburse gift cards. I spoke with the agent at the airport and he said they are coded as tickets, with a standard 13-digit ticket number. Other FTers have reported not getting reimbursed for DL.

US doesn't sell gift cards.

AA does, but the tickets from RDU are unusually expensive.

Those are the only three airlines with nonstops on the route.

Ideas?
AirTran worked for me back in November (2 separate purchases at $100 each). You could try them...
uhclem is offline  

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