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Airline fee $250/$200/$100 reimbursement reports: WN (2011-2019)

Airline fee $250/$200/$100 reimbursement reports: WN (2011-2019)

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Old Dec 11, 19, 10:56 am   -   Wikipost
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Last edit by: Tanic
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Reminder: you must enroll and select Southwest as your airline BEFORE making a reimbursable purchase.
Some have suggested the need to wait several hours or even a day before making the purchase, but there are also several DPs that worked without waiting that long.

(BTW, you will often hear people refer to Southwest as WN. WN is the IATA code for Southwest Airlines. SW is the IATA code for Air Namibia.)

Caution: As of late July 2019, reports are that direct gift card purchases are no longer being reimbursed.
To purchase click here: https://www.southwest.com/gift-card/create-card.html Caution: Do NOT login to your Southwest Rapid Rewards account when making the purchase.

What does appear to work is buying flight tickets less than $100, OR using gift cards to get the charged amount down to less than $100.

Always read the last few pages to get up-to-date DPs.





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Old Feb 12, 19, 12:23 pm
  #1606  
 
Join Date: Jul 2001
Location: Dallas, TX, USA
Posts: 917
Originally Posted by goldenbear View Post
So is this only a 1/31 problem, or a problem going forward with gift cards?

No posts regarding February anything here.

Well, I guess I'll test it out and buy a small denomination gift card and report back in a few days!

Agree no one should be calling AMEX to draw attention. I feel like it's already bad IT that they can't figure it out right now...
Might be a 1/31 problem since my Grubhub $10 charge on 1/31 has still not credited. The December credit posted the very next day.
DallaStarwooDelta is offline  
Old Feb 12, 19, 8:01 pm
  #1607  
 
Join Date: Oct 2016
Posts: 118
$200 gift card purchased 2/8/19. $200 reimbursement posted today 2/11/19. This is on biz plat
Bluebirdie and GundamWing01 like this.
travelbugging is offline  
Old Feb 13, 19, 12:23 am
  #1608  
 
Join Date: Jun 2013
Location: NYC
Programs: Marriott Plat, Hilton Gold, UA Silver
Posts: 2,059
Are SW GCs still working with amex credit or have there been changes the way there were with AA?
Red259 is offline  
Old Feb 13, 19, 1:05 am
  #1609  
 
Join Date: Oct 2016
Posts: 118
Originally Posted by Red259 View Post
Are SW GCs still working with amex credit or have there been changes the way there were with AA?
As of 2/8 (with the exception of those purchased on 1/31) it is still working.
travelbugging is offline  
Old Feb 13, 19, 9:46 am
  #1610  
 
Join Date: Nov 2018
Posts: 11
reimbursed 1/31

I bought 100 southwest giftcard on 1/31. i just messaged amex over online chat and told them i had not been credited. agent fixed it immediately and showed up on my blue bar. was credited on statement 2 days later
henryh4000 is offline  
Old Feb 13, 19, 10:42 am
  #1611  
 
Join Date: Jul 2014
Location: Western US
Programs: Costco Executive Member, Amazon Optimus Prime
Posts: 1,214
Originally Posted by henryh4000 View Post
I bought 100 southwest giftcard on 1/31. i just messaged amex over online chat and told them i had not been credited. agent fixed it immediately and showed up on my blue bar. was credited on statement 2 days later
You got lucky, or an agent which didn't care/know their own terms & conditions.
akr1970akr is offline  
Old Feb 13, 19, 10:56 am
  #1612  
 
Join Date: May 2002
Programs: WN F9 HA UA AA IHG HH MR
Posts: 2,464
Originally Posted by henryh4000 View Post
I bought 100 southwest giftcard on 1/31. i just messaged amex over online chat and told them i had not been credited
This is how nice things go away for everyone.
Tanic is online now  
Old Feb 13, 19, 11:00 am
  #1613  
 
Join Date: Feb 2019
Posts: 1
I also made purchases for SW GC's for my gold and plat on 1.31. Still have not received a credit.
Dustin Stout is offline  
Old Feb 13, 19, 11:27 am
  #1614  
 
Join Date: Nov 2018
Posts: 11
I simply posted to let ppl who didnt get their credit to ask amex customer service.
henryh4000 is offline  
Old Feb 13, 19, 11:55 am
  #1615  
 
Join Date: Jul 2015
Posts: 9
Originally Posted by henryh4000 View Post
I simply posted to let ppl who didnt get their credit to ask amex customer service.
You completely missed the point on what Tanic was trying to express. By reaching out to Amex customer service, you're letting them know how we take advantage of a loophole. What do you think will happen when they realize we skirt the airline credit with gift cards? They will take it away and everyone loses...
Tanic, thebat, krazykanuck and 3 others like this.
justinpsu is offline  
Old Feb 13, 19, 12:08 pm
  #1616  
 
Join Date: Jul 2018
Programs: Amex and Chase
Posts: 5
What are peoples general thoughts on using the whole $200 or should I try like a test $100 and then do another $100?

Last year I did (2) $50 and (1) $100. It worked but it just stinks when I try to apply it to a purchase. Only could use two of them and my card to cover the rest
mcarvell is offline  
Old Feb 13, 19, 12:09 pm
  #1617  
 
Join Date: Jan 2014
Posts: 1,269
Originally Posted by henryh4000 View Post
I simply posted to let ppl who didnt get their credit to ask amex customer service.
Right. And that's a bad idea since the T&Cs specifically say gift cards are not eligible for the credit.
Tanic likes this.
LWT3 is offline  
Old Feb 13, 19, 12:23 pm
  #1618  
 
Join Date: May 2002
Programs: WN F9 HA UA AA IHG HH MR
Posts: 2,464
Originally Posted by justinpsu View Post
By reaching out to Amex customer service, you're letting them know how we take advantage of a loophole. What do you think will happen when they realize we skirt the airline credit with gift cards? They will take it away and everyone loses...
As AmEx just did this week by killing the AA gift card credit.
justinpsu and wolverinechris like this.
Tanic is online now  
Old Feb 13, 19, 12:42 pm
  #1619  
A FlyerTalk Posting Legend
 
Join Date: Feb 2001
Location: Berkeley, CA USA
Programs: Piggly Wiggly "Shop the Pig!" Preferred Shopper
Posts: 47,929
Originally Posted by justinpsu View Post
You completely missed the point on what Tanic was trying to express. By reaching out to Amex customer service, you're letting them know how we take advantage of a loophole. What do you think will happen when they realize we skirt the airline credit with gift cards? They will take it away and everyone loses...
Do you really think Amex has been that clueless for several years now? They suddenly realize there is this loophole that has been posted about and blogged about for years?

Telling a CSR that it's a gift card is a bad idea since that works against the cardholder's effort to get the statement credit, but it's not going to blow the deal for the rest of us.
mia and Javier1704 like this.
dhuey is online now  
Old Feb 13, 19, 3:17 pm
  #1620  
 
Join Date: May 2013
Posts: 154
Purchased a $200 gc for SW using AMX business plat on 2/9. Reimbursed 2/13.
mstrbldr is offline  

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