Jan 8, 2014, 8:56 am
Last edit by: mooper
Read this primer first
eGift Card (eCert) details
For other airlines: AS Thread | B6 Thread | HA Thread | UA Thread | WN Thread
- In the Amex Membership Rewards family, both the Consumer and Business versions of the Platinum and Centurion cards qualify for a $200 airline credit. The Premier Rewards Gold (PRG) card is eligible for a $100 airline credit.
- You must click here to select Delta as your enrolled airline before you make a reimbursable purchase, else the benefit won't apply. The feature is activated immediately upon airline designation.
- If you've selected DL in the past and don't wish to change airlines, there's no need to select again; current selection rolls into future years until modified.
- Reported reimbursed incidental charges have included baggage and other service fees, award and change fees (incl standby, SDC), taxes, in-flight purchases (not WiFi), lounge access fees, EC upgrade (seat assignment) fees, priority boarding fees, Delta mileage booster fees, and DL eGift Cards/eCerts (see section below). Charges not posted by Delta (e.g., partners) are not eligible. Note that the Global Entry fee reimbursement is a separate benefit in addition to the $200 Delta incidentals reimbursement.The T&Cs state the eligible charges, but YMMV, so don't call and ask.
- The credit is per account, not per card. If the main account has authorized users with additional cards, eligible charges may still be made on those cards, but they'll count jointly towards the same account limit.
- Credits are capped per calendar year, meaning you could tap the full amount on Dec 31st and again on Jan 1st in the extreme. Transaction date, not posting date, determines the year.
- You will get a partial credit to bring your total annual reimbursements to the limit exactly if a qualifying charge takes you past the limit.
- Credit posting delays range from several business days (typical) to several weeks (seen in Oct 2015). The T&Cs state that it could take up to four weeks, so wait at least that long before worrying, and certainly don't contact Amex prematurely. After four weeks, if you've read this Wiki carefully and posted here seeking assistance but the credit still has not arrived, consider chatting with Amex online. Politely mention the "Delta extras" you thought would be reimbursed within four weeks and they'll handle it.
eGift Card (eCert) details
- Delta eGift Cards (eCerts) qualify for reimbursement. The name on the eCerts doesn't matter and need not match your card, but you must purchase using an eligible Amex card and meet the other criteria detailed in this Wiki.
- Denominations over $50 will not generate the credit. Multiple $50 eCerts will. The smallest denomination available is $50.
- To order, use this direct link to the eGift cert order page, or navigate via Delta.com>Shop>eGift Certificate.
- No need to place separate orders using multiple carts/checkouts. By adding multiple certs to one order (e.g., 4 x $50), even though they are in the same cart, the certs will post as separate transactions and still generate a credit for each.
- eCert purchases may initially authorize (show pending) as ticket purchases before posting to (finalize on) your statement. Multiple-eCert orders may authorize the combined value as a single pending ticket purchase. Don't worry. They will later post as separate eCert charges in the qualifying amounts.
- eCerts are generated instantly, but the codes are not valid for use until 72 hours after purchase, so don't order expecting to use them in a pinch.
- A maximum of three eCerts may be redeemed per online transaction. Splitting a round-trip into two one-ways will allow you to use additional eCerts.
For other airlines: AS Thread | B6 Thread | HA Thread | UA Thread | WN Thread
Airline fee $200/$100 reimbursement reports: DL only [2011 - 2015]
Oct 2, 2015, 2:55 am
#961
Join Date: Oct 2004
Location: BZN
Programs: AA:LT Platinum DL:LT Gold UA:1P MAR:LT Titanium
Posts: 8,291
Read the Wiki here, then the last few dozen posts on the thread. You have to determine whether it is "safe" yourself - a definitive answer doesn't exist.
Oct 2, 2015, 8:19 am
#962
Join Date: Apr 2005
Location: Mid-Atlantic
Programs: AA Plat, UA Silver, DL Silver, Marriott Titanium, etc.
Posts: 4,210
Is there anything at all that is still working for fee reimbursement for a Platinum Skymiles member who also already has executive Sky Club membership?
This is becoming a hassle rather than a benefit.
Oct 2, 2015, 9:58 am
#963
Join Date: Oct 2004
Location: BZN
Programs: AA:LT Platinum DL:LT Gold UA:1P MAR:LT Titanium
Posts: 8,291
Still no credit for either the food purchase or the gift card, now 26 days later.
Is there anything at all that is still working for fee reimbursement for a Platinum Skymiles member who also already has executive Sky Club membership?
This is becoming a hassle rather than a benefit.
Is there anything at all that is still working for fee reimbursement for a Platinum Skymiles member who also already has executive Sky Club membership?
This is becoming a hassle rather than a benefit.
Oct 3, 2015, 7:14 am
#964
Join Date: Sep 2015
Posts: 64
Great news...I booked an award ticket a few days ago and the $11.20 (2 1-way flights) taxes and fees posted on 10/2 along with $38 in fees to upgrade to Economy plus for 2 seats (definitely gonna get my drink money worth at that price!) and the credits for everything posted this morning. So maybe this means this thing is working properly again. Anyone out there ready to try a GC and see what happens...I think it should be back to normal.
Oct 4, 2015, 1:10 pm
#965
Join Date: Sep 2015
Posts: 19
Chatted with AMEX rep just now to ask about reimbursement for "extras" posted on 8/30. Agent immediately found the charges and processed a manual credit -- no further questions asked. I'll update if they don't post within 5 business days, but I'm assuming it's all good. Color me relieved, and here's hoping these start going through automatically again!
Oct 4, 2015, 5:58 pm
#966
Join Date: Oct 2004
Location: BZN
Programs: AA:LT Platinum DL:LT Gold UA:1P MAR:LT Titanium
Posts: 8,291
As reports are that credits are posting again, probably wise for even those with 4+ week delays to wait a bit longer before contacting Amex to see if the credit shows up on its own.
Oct 4, 2015, 8:21 pm
#967
Join Date: Sep 2015
Location: Seattle, WA
Posts: 40
Credits are hardly being done automatically for G/C's as of now. Anything outside of G/C's there is a possibility of an auto credit however.So far the only hard solution is to contact AMEX, which they seem to have no problem crediting manually on or after the 4th week. And as long as you're not a complete retard, you will likely see your reimbursement in 2-3 days. I say retard because some people panic and like to give more information about their purchases than what is needed. Vague and blanket statements are key
Oct 4, 2015, 8:27 pm
#968
Join Date: Oct 2004
Location: BZN
Programs: AA:LT Platinum DL:LT Gold UA:1P MAR:LT Titanium
Posts: 8,291
Didn't say they are posting automatically; just cited the reports that credits are showing up for some. No harm in waiting to see if overdue ones post before calling, and likely something to gain in doing so.
Oct 4, 2015, 8:36 pm
#969
Join Date: Sep 2015
Location: Seattle, WA
Posts: 40
I was a bit iffy since we are relatively late in the year, plus I only have so many trips laid out for the same time (one of which is this week). So if I was not going to get a gift card reimbursement, I would want to be sure to at least upgrade my seats to use the credit.
Thanks to the chat I had with AMEX, I now know my transactions will be reimbursed, so I'm personally at ease, but for those in similar situations, I would be chatting with AMEX and not standing by. But this is just the nervousness in me talking
Oct 4, 2015, 8:42 pm
#970
Join Date: Sep 2015
Location: Seattle, WA
Posts: 40
Actually I see in the SWA thread that reimbursements are kicking in automatically within a few days of their GC purchase. So maybe it is all fixed now 
Oct 4, 2015, 10:56 pm
#971
Join Date: Oct 2004
Location: BZN
Programs: AA:LT Platinum DL:LT Gold UA:1P MAR:LT Titanium
Posts: 8,291
It's really about being prudent for the sake of others and the preservation of the offer, not for your own peace of mind. A flood of calls or chat requests to Amex might help a few while hurting many.
Oct 4, 2015, 11:03 pm
#972
Join Date: Sep 2015
Location: Seattle, WA
Posts: 40
Don't be so naive!
Oct 4, 2015, 11:18 pm
#973
Join Date: Sep 2005
Programs: Northwest, United
Posts: 3,256
This is why we can't have nice things.
