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Airline fee $250/$200/$100 reimbursement reports: AS only (2011-2019)

Airline fee $250/$200/$100 reimbursement reports: AS only (2011-2019)

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Old Jan 3, 20, 11:06 pm   -   Wikipost
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Last edit by: VegasGambler
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Reminder: you must enroll and select AS as your airline BEFORE making a reimbursable purchase. Click HERE to enroll.
As of June 2017 gift certificates are no longer reimbursed. Link to buy gift certicates

According to this thread in the Alaska forum the reimbursement of Alaska Club memberships is no longer a problem. To see how much of your annual credit you've used, log in to AmEx, select the card in question, choose "Membership->Benefits" off the menu bar, scroll down to see the travel credit benefit. (with thanks to Lumpylump76)

Tickets cancelled within 24 hours are refunded back to the card used for the purchase. Tickets for travel dates > 60 days out can be deposited to your wallet when cancelled (this has not been true for some time). Change fees may apply depending on your status. Change fees are waived for MVP Gold and MVP Gold 75k members according to this page: https://www.alaskaair.com/content/mi...ID:MileagePlan (expand "service benefits" towards the bottom of the page). The wallet funds will expire one year after the issue date of the original ticket.
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Old Feb 5, 19, 3:26 pm
  #1006  
 
 
Join Date: Nov 2000
Location: Upcountry Maui, HI
Posts: 12,116
Originally Posted by wanderingshi View Post
Purchased 2x tickets at $88.3 on 1/23. Still no reimbursement. Is this normal?
For me, the credits post about 24 - 48 hours after the charges finally post to the Amex account. However, it takes a couple of days for the charges to post to Amex (not just pending).

1/23 seems like a long time. Did you check your Amex account to see how and when the charges posted there?

-David
LIH Prem is offline  
Old Feb 5, 19, 9:50 pm
  #1007  
 
Join Date: Jan 2013
Programs: AA EP, SPG Plat
Posts: 2,218
Booked a ticket over the phone (utilizing existing ticket credit) and paying the difference ($2x.xx) on the Platinum card has yet to be reimbursed after 7 days. This same card was already reimbursed for a couple tickets for online bookings last week so beware of over the phone ticketing which may not trigger the credit. Online and phone ticketing charge details look the same however.
frudd38 is offline  
Old Feb 7, 19, 6:55 pm
  #1008  
 
Join Date: Jul 2015
Posts: 6
Booked a ticket online on 20 Jan. Charged cleared on 22 Jan. I called today, 7 Feb, and was told they will not credit it because it was for a ticket. Disappointing.
kungfury is offline  
Old Feb 7, 19, 8:31 pm
  #1009  
 
Join Date: Apr 2013
Posts: 193
Originally Posted by kungfury View Post
Booked a ticket online on 20 Jan. Charged cleared on 22 Jan. I called today, 7 Feb, and was told they will not credit it because it was for a ticket. Disappointing.
Just curious, I assume you had to agree yes, it was for a ticket? And, I assume you knew they donít reimburse for tickets?
jeepie is offline  
Old Feb 8, 19, 10:23 am
  #1010  
 
Join Date: Sep 2006
Location: HNL
Programs: AS MVP, HH Diamond
Posts: 3,217
And we could guess that the ticket was over $100? Perhaps kungfury hadn't yet seen this thread.
Ripper3785 is offline  
Old Feb 8, 19, 12:30 pm
  #1011  
 
Join Date: Apr 2015
Posts: 48
Providing some DPs for my reimbursement:
Hilton Aspire: bought 1 way tickets for $81.30, $95.30, and $81.30 on 2/4, canceled 23:45 later. Refund issued on 2/7, Amex reimbursement on 2/8.
PRG: bought 1 way tickets for $63.30 x 2 on 2/4, canceled 23:45 later. Refund issued on 2/7, Amex reimbursement on 2/8.

Thanks all!
endy is offline  
Old Feb 8, 19, 4:07 pm
  #1012  
 
Join Date: Dec 2016
Location: San Francisco
Programs: United, SPG, Marriott, Hilton
Posts: 23
Originally Posted by Ripper3785 View Post
And we could guess that the ticket was over $100? Perhaps kungfury hadn't yet seen this thread.
kungfury, can you help and let us know your ticket price? I am interested if there are any cases where a person bought a ticket for under $100 and the airline credit did NOT post.

My airline credit is also not posting. Though it has only been a little over a week, but reports in this thread are airline credits post within a week.

My details. I have Biz Plat.

1/30 - Changed to Alaska Airlines in the morning (before buying tickets)
1/30 - Bought 3 tix, each under $100 at night
1/31 - Canceled at 23 hour mark
2/2 - Refund posted (I did not catch when charges posted)

As of today, no airline credit and my counter still has $200.
climbingbear is offline  
Old Feb 10, 19, 11:56 pm
  #1013  
 
Join Date: Feb 2013
Programs: AS MVP Gold, AA Million Miler
Posts: 22
Data points:

PRG:
1/31/19 - purchased 2 separate tickets in 2 separate transactions. Each transaction was for $88.30.
2/1/19 - purchases post to AMEX account
2/10/19 - .......still no amex air travel credit

Platinum:
1/31/19 - purchased 3 separate tickets in 3 separate transactions. Each transaction was for $88.30.
2/1/19 - purchases post to AMEX account
2/10/19 - .......still no amex air travel credit

I have had both of these cards for years and have never had trouble with the credits posting before.....starting to get nervous.
sea2san is offline  
Old Feb 11, 19, 1:54 am
  #1014  
 
Join Date: Jan 2013
Programs: AA EP, SPG Plat
Posts: 2,218
So it seems we have a few DP's for 1/30-31 sub $100 charges not getting reimbursed (mine included) but 1/25 and 2/4 were successful. I recall there was a similar situation (not sure if with AS) before where a few days, or some small timeframe, where these charges didn't get reimbursed for unknown reasons.
frudd38 is offline  
Old Feb 11, 19, 8:58 am
  #1015  
 
Join Date: Jan 2011
Location: West Hollywood
Programs: Hilton Diamond, Alaska MVP
Posts: 147
Hilton Aspire: Bought a ticket for $89 on 1/29, cancelled at 23h, refunded on 2/1, reimbursed on 2/2. Bought another $89 ticket on 2/5, refunded on 2/8, reimbursed on 2/9.
socalgecko is offline  
Old Feb 12, 19, 1:12 pm
  #1016  
 
Join Date: Feb 2015
Location: Seattle
Programs: AS MVP
Posts: 1,472
Data Point
Today, Called to Cancel Plat Card.
Annual fee posted Feb 8.
January 16th- Made 2 purchases on AS for Tix and cancelled at 2300 hours. Got Airline Credit for those. So, charged, credited and Airline Fee credit in addition. Purchased AS Gift Cards with that balance.
Today, CS at AmEx informed me that because I was cancelling the card, they are charging back the Airline Credit since I cancelled those flights. So, Now I have the balance for the Airline Credit Due!!
Was not expecting that. So, even though I am entitled to Airline Credit, because flights were cancelled, I owe them the Airline credit.

Last edited by pcoll; Feb 12, 19 at 1:31 pm
pcoll is offline  
Old Feb 12, 19, 2:02 pm
  #1017  
 
Join Date: Mar 2008
Location: PDX
Programs: AS MVP
Posts: 9
personal platinum data point:

2/5 - 11am - bought two $80.31 tickets on alaskaair.com, posts as two transactions
2/6 - 10am - canceled the tickets on alaskaair.com
2/7 - credit from AS shows up as one $160.62 credit
2/9 - credit from AmEx shows up as two $80.31 credits

all good!
tullera is offline  
Old Feb 12, 19, 2:14 pm
  #1018  
 
Join Date: Apr 2014
Posts: 411
Originally Posted by pcoll View Post
Data Point
Today, Called to Cancel Plat Card.
Annual fee posted Feb 8.
January 16th- Made 2 purchases on AS for Tix and cancelled at 2300 hours. Got Airline Credit for those. So, charged, credited and Airline Fee credit in addition. Purchased AS Gift Cards with that balance.
Today, CS at AmEx informed me that because I was cancelling the card, they are charging back the Airline Credit since I cancelled those flights. So, Now I have the balance for the Airline Credit Due!!
Was not expecting that. So, even though I am entitled to Airline Credit, because flights were cancelled, I owe them the Airline credit.
Not passing judgement or anything, but I've been concerned about this practice of cardholders cancelling the underlying tickets and getting both a refund and the airline credit as it's only a matter of time before Amex clamps down on it. We are seeing Amex claw back the Saks credit for people who return the items purchased after the fact, and I guess it wouldn't be so hard for Amex to do an audit a claw back the credit when the corresponding charges have been refunded. Your call may be an indication that Amex may be doing such an audit when people call in to cancel the card. At the very least, we now have a couple of data points that somewhat indicate Amex's awareness of this practice.

I normally let the charge stand and then just cancel the tickets and deposit the funds into my wallet after 24 hours so that the credit is sustained by charges that actually posted. I understand that this is only possible if you have MPG+ status so not an option for everyone. I guess my concern is that because of the practice above Amex will just clamp down on automatically giving credits for Alaska charges and start requiring a manual review for everything. Alaska will then stop being an option for the credit in the future (since GCs no longer work either).
halamadrid is offline  
Old Feb 12, 19, 4:15 pm
  #1019  
 
Join Date: May 2012
Location: HNL
Programs: AS MVPG, HA Plat
Posts: 688
Originally Posted by halamadrid View Post
I normally let the charge stand and then just cancel the tickets and deposit the funds into my wallet after 24 hours so that the credit is sustained by charges that actually posted. I understand that this is only possible if you have MPG+ status so not an option for everyone. I guess my concern is that because of the practice above Amex will just clamp down on automatically giving credits for Alaska charges and start requiring a manual review for everything. Alaska will then stop being an option for the credit in the future (since GCs no longer work either).
An alternative that does work for non-MVPG+ is to purchase gift certificates for all but <$100 of the fare for a flight you actually want, then use the Amex card to pay the balance. The resulting <$100 should get reimbursed and isn't quite so far out on a "too good to be true" limb.
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WrightHI is offline  
Old Feb 12, 19, 5:16 pm
  #1020  
 
Join Date: Feb 2016
Location: LAS
Posts: 64
It’s been a while since I’ve been in this thread. But when did AmEx start crediting for direct ticket purchases? Or is this just with Alaska Air?
TJMAC is offline  

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