Sep 17, 2014, 10:49 am
Last edit by: VegasGambler
Reminder: you must enroll and select AS as your airline BEFORE making a reimbursable purchase. Click HERE to enroll.
As of June 2017 gift certificates are no longer reimbursed. Link to buy gift certicates
According to this thread in the Alaska forum the reimbursement of Alaska Club memberships is no longer a problem. To see how much of your annual credit you've used, log in to AmEx, select the card in question, choose "Membership->Benefits" off the menu bar, scroll down to see the travel credit benefit. (with thanks to Lumpylump76)
Tickets cancelled within 24 hours are refunded back to the card used for the purchase.Tickets for travel dates > 60 days out can be deposited to your wallet when cancelled (this has not been true for some time). Change fees may apply depending on your status. Change fees are waived for MVP Gold and MVP Gold 75k members according to this page: https://www.alaskaair.com/content/mi...ID:MileagePlan (expand "service benefits" towards the bottom of the page). The wallet funds will expire one year after the issue date of the original ticket.
As of June 2017 gift certificates are no longer reimbursed. Link to buy gift certicates
According to this thread in the Alaska forum the reimbursement of Alaska Club memberships is no longer a problem. To see how much of your annual credit you've used, log in to AmEx, select the card in question, choose "Membership->Benefits" off the menu bar, scroll down to see the travel credit benefit. (with thanks to Lumpylump76)
Tickets cancelled within 24 hours are refunded back to the card used for the purchase.
Airline fee $250/$200/$100 reimbursement reports: AS only (2011-2019)
Sep 28, 2017, 9:49 am
#526
FlyerTalk Evangelist
Join Date: Aug 2001
Location: RSW
Programs: Delta - Silver; UA - Silver; HHonors - Diamond; IHG - Spire Ambassador; Marriott Bonvoy - Titanium
Posts: 14,185
A week or so ago I had to change flight dates, which triggered a $5 fare change as well; that AMEX charge did get credited, so only $195 to go!
Sep 28, 2017, 10:02 am
#527
Join Date: Jan 2014
Posts: 565
Login to AmEx, select the card in question, choose "Membership->Benefits" off the menu bar, scroll down to see the travel credit benefit.
Oct 3, 2017, 6:31 pm
#528
Join Date: Sep 2017
Posts: 119
Another data point:
I purchased two one way revenue tickets on AS website, one for $77, another for $55. Automatic reimbursement posted 3 days later for both.
I purchased two one way revenue tickets on AS website, one for $77, another for $55. Automatic reimbursement posted 3 days later for both.
Oct 5, 2017, 7:58 am
#531
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,952
American Express appears to use batch processes to detect bonus eligible transactions. If the transaction isn't picked up on the initial pass it's likely that that transactions from that date are not examined again until they run a wider sweep, which seems to occur infrequently.
Oct 5, 2017, 2:57 pm
#532
Join Date: Sep 2005
Programs: Northwest, United
Posts: 3,256
American Express appears to use batch processes to detect bonus eligible transactions. If the transaction isn't picked up on the initial pass it's likely that that transactions from that date are not examined again until they run a wider sweep, which seems to occur infrequently.
That said, if this really has been killed, it'll be harder for me to justify keeping my Amex Plat.
Oct 10, 2017, 2:03 pm
#533
Join Date: Feb 2015
Location: Seattle
Programs: AS
Posts: 2,293
Also hoping this is a glitch, same as we have seen before . As was mentioned, may make AmEx worth not much in the future.
Oct 16, 2017, 9:03 am
#534
FlyerTalk Evangelist
Join Date: Aug 2001
Location: RSW
Programs: Delta - Silver; UA - Silver; HHonors - Diamond; IHG - Spire Ambassador; Marriott Bonvoy - Titanium
Posts: 14,185
Since I was staying at the Best Western next door, I decided to see whether my American Express card would trigger a credit at the Alaska Airlines company store?
Success!
Success!
Oct 16, 2017, 10:32 am
#535
Join Date: May 2015
Location: LAX, BUR
Programs: AS,AA,JB, HH Gold, Starriott Titanium Elite, Hyatt Explorist, Global Entry
Posts: 1,929
If the GCs are no longer working see post #475
"Originally Posted by M2LA View Post
just to close the loop, the credit from my $ 100 purchase never showed up. I chatted into ax the other day and said this routine has been working for others I know but not me. csr stated the rules of which gift certs are not included but gave me the credit anyhow and ended with thanks for being a loyal customer since 1985. credit showed up the next day. things that sometimes work are not things that work to me. getting an everyday for my points and closing the prg..."
"Originally Posted by M2LA View Post
just to close the loop, the credit from my $ 100 purchase never showed up. I chatted into ax the other day and said this routine has been working for others I know but not me. csr stated the rules of which gift certs are not included but gave me the credit anyhow and ended with thanks for being a loyal customer since 1985. credit showed up the next day. things that sometimes work are not things that work to me. getting an everyday for my points and closing the prg..."
Oct 18, 2017, 5:36 am
#536
Join Date: Oct 2017
Posts: 1
Data Point: I charged Alaska Airline miles transfer for $65 on Oct. 13th using AE PRG, as of Oct. 18 (after the $1 pending expenses in pending charges disappeared), I still didn't receive airline credit toward the $100 credit. I also purchased an airline ticket with miles, none of the taxes and fee are credited back as airline credit. The transferring miles fee is $65.
I tried to see if I can buy products from the company store online, but was told that the charges will show up as different company, so I didn't try. So far, no luck getting the airline credit back for mile transfer fee, miles use to issue ticket charges.
STATUS UPDATE:
I have received reimbursement for the taxes/fee charged for issuing a ticket using miles but the transferring miles fee from one account to another and it's service fee is not reimbursed as of Oct. 19th.
I tried to see if I can buy products from the company store online, but was told that the charges will show up as different company, so I didn't try. So far, no luck getting the airline credit back for mile transfer fee, miles use to issue ticket charges.
STATUS UPDATE:
I have received reimbursement for the taxes/fee charged for issuing a ticket using miles but the transferring miles fee from one account to another and it's service fee is not reimbursed as of Oct. 19th.
Last edited by jessyydean; Oct 19, 2017 at 8:06 am
Oct 19, 2017, 1:40 pm
#537
Join Date: Apr 2010
Location: SFO
Programs: Marriott LT Plat; WoH Exp; AS Gold; AA Plat
Posts: 369
As a further DP, what was the $$ amount for the taxes/fee reimbursed/credited back to your CC account?
Data Point: I charged Alaska Airline miles transfer for $65 on Oct. 13th using AE PRG, as of Oct. 18 (after the $1 pending expenses in pending charges disappeared), I still didn't receive airline credit toward the $100 credit. I also purchased an airline ticket with miles, none of the taxes and fee are credited back as airline credit. The transferring miles fee is $65.
I tried to see if I can buy products from the company store online, but was told that the charges will show up as different company, so I didn't try. So far, no luck getting the airline credit back for mile transfer fee, miles use to issue ticket charges.
STATUS UPDATE:
I have received reimbursement for the taxes/fee charged for issuing a ticket using miles but the transferring miles fee from one account to another and it's service fee is not reimbursed as of Oct. 19th.
I tried to see if I can buy products from the company store online, but was told that the charges will show up as different company, so I didn't try. So far, no luck getting the airline credit back for mile transfer fee, miles use to issue ticket charges.
STATUS UPDATE:
I have received reimbursement for the taxes/fee charged for issuing a ticket using miles but the transferring miles fee from one account to another and it's service fee is not reimbursed as of Oct. 19th.
Oct 21, 2017, 3:01 pm
#538
Join Date: Feb 2016
Posts: 7
DP: bought $88.xx flight ticket on 16th, had it refunded to my alaska wallet on 17th, got reimbursement on 20th. Now time try a $111.xx to see how it goes...
Oct 21, 2017, 4:09 pm
#539
FlyerTalk Evangelist
Join Date: Aug 2001
Location: RSW
Programs: Delta - Silver; UA - Silver; HHonors - Diamond; IHG - Spire Ambassador; Marriott Bonvoy - Titanium
Posts: 14,185
Why refunded to your Alaska wallet?
Oct 22, 2017, 11:26 pm
#540
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
