Airline fee $200/$100 reimbursement reports: AS only

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Old Sep 28, 17, 9:23 am   -   Wikipost
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Last edit by: jackal
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Reminder: you must enroll and select AS as your airline BEFORE making a reimbursable purchase. Click HERE to enroll.

Link to buy gift certicates

As of around June 2017, multiple reports indicate that gift certificates are no longer being reimbursed.

According to this thread in the Alaska forum the reimbursement of Alaska Club memberships is no longer a problem.

To see how much of your annual credit you've used, log in to AmEx, select the card in question, choose "Membership->Benefits" off the menu bar, scroll down to see the travel credit benefit. (with thanks to Lumpylump76)



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Old Feb 11, 16, 3:53 pm
  #271
 
Join Date: Aug 2009
Location: Seattle
Posts: 168
Originally Posted by LIH Prem View Post
Purchased 1 x $100 23 Jan. Reimbursement finally posted 30 Jan.
+ 1
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Old Feb 12, 16, 3:20 pm
  #272
FlyerTalk Evangelist, Moderator, Information Desk, Ambassador, Alaska Airlines
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Join Date: Dec 2006
Location: ANC, MRI
Programs: Pure AS MVP Gold75K, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Gold, SPG Gold, CO, 7H, BA, 8E
Posts: 38,843
Wirelessly posted (beckoa's BB: Mozilla/5.0 (BB10; Kbd) AppleWebKit/537.35+ (KHTML, like Gecko) Version/10.3.2.858 Mobile Safari/537.35+)

Originally Posted by beckoa
Wirelessly posted (beckoa's BB: Mozilla/5.0 (BB10; Kbd) AppleWebKit/537.35+ (KHTML, like Gecko) Version/10.3.2.858 Mobile Safari/537.35+)

Originally Posted by invalyd
Purchased 2 x $100 on Jan 24 and 25.
One was reimbursed on Feb 3. Nothing yet for the second one.

Anyone else experienced slow reimbursements recently for AS?
Last year they were credited within 1-2 days.
I've got 2 that I'm waiting on.
Bought 2x $100 on 2/3
Saw on account credits post today 2x$100 dated 2/11
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Old Feb 15, 16, 2:58 pm
  #273
 
Join Date: Sep 2014
Location: SFO
Programs: Hyatt Diamond, Hilton Diamond, SPG Gold, Alaska MVP
Posts: 540
Still nothing after nearly 4 weeks.
Opened an online chat and expected to get pointed to the T&C, but was told they placed a manual credit which should post in 5 days. Will report back if it posts.
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Old Feb 19, 16, 2:58 pm
  #274
 
Join Date: Feb 2015
Location: Seattle
Programs: AS MVP
Posts: 773
1- $100 gift certificate posted to account on Feb 11.
As of today, no credit posted to account.
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Old Feb 20, 16, 11:54 am
  #275
 
Join Date: Nov 2015
Location: PDX
Programs: AS, AA, UA, BA, AV; SPG, Hilton
Posts: 47
Am I the only one getting airfare reimbursed outright? I purchased a one way flight in December for $68 and that was reimbursed. I just purchased another one this week for $62 and noticed this morning I was reimbursed for that one too! This is on the PRG; I haven't tried this on the Platinum. Odd.
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Old Feb 23, 16, 9:43 am
  #276
 
Join Date: Aug 2010
Location: SEA
Programs: Former DL PM that converted to AS MVPG when we moved to SEA
Posts: 14
Purchased $100 gift certificate on Feb 11, no reimbursement yet. I like the post about opening an online chat. If you get pointed to the T&C you can jump out of that chat and open another. Glad that worked at least once. Hopefully things are just posting slow right now.
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Old Feb 23, 16, 12:20 pm
  #277
FlyerTalk Evangelist, Moderator, Information Desk, Ambassador, Alaska Airlines
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Join Date: Dec 2006
Location: ANC, MRI
Programs: Pure AS MVP Gold75K, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Gold, SPG Gold, CO, 7H, BA, 8E
Posts: 38,843
Wirelessly posted (beckoa's BB: Mozilla/5.0 (BB10; Kbd) AppleWebKit/537.35+ (KHTML, like Gecko) Version/10.3.2.858 Mobile Safari/537.35+)

Think it's just slow.
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Old Feb 23, 16, 5:53 pm
  #278
 
Join Date: Aug 2010
Location: SEA
Programs: Former DL PM that converted to AS MVPG when we moved to SEA
Posts: 14
Originally Posted by tulaneksig View Post
Purchased $100 gift certificate on Feb 11, no reimbursement yet. I like the post about opening an online chat. If you get pointed to the T&C you can jump out of that chat and open another. Glad that worked at least once. Hopefully things are just posting slow right now.
And right after I posted it showed up. Thanks Amex!
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Old Feb 23, 16, 7:41 pm
  #279
 
Join Date: Jan 2006
Location: Seattle
Programs: SPG Gold, Amex Plat, FoundersCard, Caesars Diamond, Hertz 5*, Avis Preferred, National Exec
Posts: 609
Originally Posted by BrettSim View Post
I also don't recommend logging in. I got an error too.

But, my first cert I purchased on 13JAN and got credit on 17JAN.
I've never in the past had any problem buying them while logged in, but right now I'm getting the same error whether I'm logged in or out (on Chrome) & once logged out on Firefox:




Our web server encountered an internal error. It was logged to aid our staff in finding a solution.

Please try your transaction again. If the problem persists, call Alaska Airlines Reservations at 1-800-ALASKAAIR (1-800-252-7522).

Server Name: Q_19

Server Time: 2/23/2016 5:39:17 PM

HTTP Request User Host: 192.30.3.147

Error ID: 0FC5C650-131D-446B-A1EC-8F2B5B5E3B1E
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Old Mar 1, 16, 11:15 pm
  #280
 
Join Date: Aug 2010
Location: SEA
Programs: Former DL PM that converted to AS MVPG when we moved to SEA
Posts: 14
1 x $50 purchased on Feb 24, reimbursed on Feb 29.
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Old Mar 4, 16, 3:21 pm
  #281
 
Join Date: Feb 2012
Location: PDX
Programs: Marriott Plat, UA silver, AS MVPG, Kimpton IC
Posts: 42
Another data point: 2 x $100 purchased Feb 20, credits posted Feb 26
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Old Mar 7, 16, 11:00 am
  #282
 
Join Date: Oct 2015
Programs: AA PLAT, AS MVPG, Hilton Diamond, Hyatt Diamond, SPG Gold
Posts: 7
Data Point

29 FEB, 3 GCs bought, 50/50/100. Posted as: ALASKA AIR GIFT CERTSEATTLE WA

6 MAR, refund posted as: AMEX Airline Fee Reimbursement @ 100 and100.
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Old Mar 19, 16, 8:25 pm
  #283
 
Join Date: May 2010
Programs: Hyatt Diamond, HH Gold, Marriott Rewards Gold, SPG Gold...
Posts: 48
Purchased AS 1 x $100 on Mar 17 and 18. Will report back when reimbursement goes posts.
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Old Mar 21, 16, 4:44 pm
  #284
 
Join Date: May 2010
Programs: Hyatt Diamond, HH Gold, Marriott Rewards Gold, SPG Gold...
Posts: 48
Originally Posted by VIT-B View Post
Purchased AS 1 x $100 on Mar 17 and 18. Will report back when reimbursement goes posts.
Still waiting on one more reimbursement.

Purchased AS 1 x $100 on March 17
Reimbursement March 20
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Old Mar 24, 16, 1:56 pm
  #285
 
Join Date: May 2010
Programs: Hyatt Diamond, HH Gold, Marriott Rewards Gold, SPG Gold...
Posts: 48
Originally Posted by VIT-B View Post
Still waiting on one more reimbursement.

Purchased AS 1 x $100 on March 17
Reimbursement March 20
Just received the 2nd reimbursement from AMEX.

Purchased AS 1 x $100 on March 18
Reimbursement March 23
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