FHR back-to-back booking questions.
Apr 18, 2023, 9:27 am
#136
Join Date: Aug 2002
Location: Philadelphia
Programs: Hyatt Globalist
Posts: 1,787
My parents and I are traveling to australia and I will be arriving to Sydney one day later than them. If they book a two person room for the first night and then a 3 person room on the second night (second one under my name), would we run the risk of the anti-gaming rules. There is a genuine reason for booking it this way since we save about $100 for the first night and would book two different types of rooms
Apr 18, 2023, 9:56 am
#138
Join Date: May 2022
Posts: 217
Apr 18, 2023, 10:42 am
#139
Join Date: Aug 2002
Location: Philadelphia
Programs: Hyatt Globalist
Posts: 1,787
Really boils down to your goal. If you want to save money because a room for 2 people is cheaper, then you are fine. If your goal is to get an extra $100 credit for booking a separate stay, then that's exactly why Amex updated the terms.
May 31, 2023, 9:33 pm
#140
Join Date: Jul 2008
Location: GRB
Programs: DL PM
Posts: 309
Okay, I'm probably overthinking this, but what if I do this:
Night 1: FHR
Night 2-3: entirely different hotel
Night 4: (same) FHR
Night 5-6: entirely different hotel
Night 7: (same) FHR
So basically three 1-night FHR stays, each being 2 days apart. This would get me the $100 credit each time (x3), correct?
Night 1: FHR
Night 2-3: entirely different hotel
Night 4: (same) FHR
Night 5-6: entirely different hotel
Night 7: (same) FHR
So basically three 1-night FHR stays, each being 2 days apart. This would get me the $100 credit each time (x3), correct?
May 31, 2023, 11:07 pm
#141
Join Date: Jun 2011
Location: LKE/BFI/SEA
Posts: 200
Okay, I'm probably overthinking this, but what if I do this:
Night 1: FHR
Night 2-3: entirely different hotel
Night 4: (same) FHR
Night 5-6: entirely different hotel
Night 7: (same) FHR
So basically three 1-night FHR stays, each being 2 days apart. This would get me the $100 credit each time (x3), correct?
Night 1: FHR
Night 2-3: entirely different hotel
Night 4: (same) FHR
Night 5-6: entirely different hotel
Night 7: (same) FHR
So basically three 1-night FHR stays, each being 2 days apart. This would get me the $100 credit each time (x3), correct?
Aug 14, 2023, 2:27 pm
#143
Join Date: Nov 2007
Programs: Marriott Bonvoy Platinum, Hilton Honors Diamond, Delta Gold
Posts: 4,347
The credit that they are saying is against T&C is the $100 on property credit that you get once per stay. Guests were making single night FHR bookings back to back to get that $100 for each stay/ night. So Amex wants to avoid that and officially you only have a single $100 property credit for consecutive nights stayed at the same property even if you booked each night on a separate credit card as a separate stay.
Aug 14, 2023, 2:41 pm
#144
Join Date: May 2013
Posts: 378
If you mean the $200 FHR/HC credit you get by booking the hotel on a personal plat card, you can get that credit on both of your cards no problem.
The credit that they are saying is against T&C is the $100 on property credit that you get once per stay. Guests were making single night FHR bookings back to back to get that $100 for each stay/ night. So Amex wants to avoid that and officially you only have a single $100 property credit for consecutive nights stayed at the same property even if you booked each night on a separate credit card as a separate stay.
The credit that they are saying is against T&C is the $100 on property credit that you get once per stay. Guests were making single night FHR bookings back to back to get that $100 for each stay/ night. So Amex wants to avoid that and officially you only have a single $100 property credit for consecutive nights stayed at the same property even if you booked each night on a separate credit card as a separate stay.
Aug 14, 2023, 2:42 pm
#145
Join Date: Nov 2007
Programs: Marriott Bonvoy Platinum, Hilton Honors Diamond, Delta Gold
Posts: 4,347
Sep 22, 2023, 5:56 pm
#146
Join Date: Feb 2011
Location: Brooklyn, NY
Programs: Honors Diamond; AA Ex Plat; AS MVP 75K
Posts: 225
Sep 27, 2023, 6:06 pm
#147
Join Date: Aug 2002
Location: Philadelphia
Programs: Hyatt Globalist
Posts: 1,787
There’s nothing wrong with booking it this way, but per Amex rule, the hotel doesn’t have to give you a second $100 for the second 3 night stay.
Oct 9, 2023, 6:24 am
#148
Join Date: May 2013
Posts: 637
I am currently on a 2 night back-to-back FHR stay at Bastid del Gordes in France.
The bookings were made with two entirely separate credit cards with different accounts, and under different names.
The hotel is 100% certain that this only counts as one stay, even though they are making us switch rooms (not their fault, I expected that).
Multiple hotel staff told me:
- we had to check out of our first room by 12 noon because the guaranteed 4pm checkout only counts “once per stay”
- we only get one $100 spa credit as it only applies once per stay
I tried pushing back lightly but they were 100% firm. They are wrong, right?
we are currently at the spa sans room because we had to be out by 12 and our new room won’t be ready for 4 hours. Bummer!
The bookings were made with two entirely separate credit cards with different accounts, and under different names.
The hotel is 100% certain that this only counts as one stay, even though they are making us switch rooms (not their fault, I expected that).
Multiple hotel staff told me:
- we had to check out of our first room by 12 noon because the guaranteed 4pm checkout only counts “once per stay”
- we only get one $100 spa credit as it only applies once per stay
I tried pushing back lightly but they were 100% firm. They are wrong, right?
we are currently at the spa sans room because we had to be out by 12 and our new room won’t be ready for 4 hours. Bummer!
Oct 9, 2023, 6:45 am
#149
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
Back-to-back stays booked by a single Card Member, Card Members staying in the same room or Card Members traveling in the same party within a 24-hour period at the same property are considered one stay and are ineligible for additional FHR benefits ("Prohibited Action"). American Express and the Property reserve the right to modify or revoke FHR benefits at any time without notice if we or they determine, in our or their sole discretion, that you may have engaged in a Prohibited Action, or have engaged in abuse, misuse, or gaming in connection with your FHR benefits.
Oct 9, 2023, 6:58 am
#150
Join Date: May 2013
Posts: 637
Oh interesting and thank you! I had no idea. Logically it really is two separate reservations (and they are treating it as such).
In the end I think we are walking away with 0 FHR benefits:
- breakfast included for all guests anyways
- no upgrade offered
- we checked in at 7pm
- we will have to check out the last day at 11am for travel plans
- prolly not gonna use the 85 EUR spa treatment
- had to be without a room for serval hours in the middle of the day
All in all, don’t think we “gamed” too much though all I really wanted was to get the Amex hotel credit, which we did.
In the end I think we are walking away with 0 FHR benefits:
- breakfast included for all guests anyways
- no upgrade offered
- we checked in at 7pm
- we will have to check out the last day at 11am for travel plans
- prolly not gonna use the 85 EUR spa treatment
- had to be without a room for serval hours in the middle of the day
All in all, don’t think we “gamed” too much though all I really wanted was to get the Amex hotel credit, which we did.